Week 8-9 MANAGING INTERCULTURAL COMMUNICATION. MNGT 583 â€“ Ã–zge Can. Todayâ€™s Questions:. What are the major communication challenges facing international managers? What are the various forms of verbal and nonverbal communication? What cultural factors are relevant here?
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MNGT 583 – Özge Can
“Sarcasm: the last refuge of modest and chaste-souled people when the privacy of their soul is coarsely and intrusively invaded.”
― Fyodor Dostoyevsky
Ricky Gervais, creator of the tv series, The Office: The difference between American and British humour
1) I will not show that they have hurt/insulted me, because that would be seen as a sign of weakness and would make me more vulnerable in the future.
2) I will not show that I am hurt because that would spoil our relationship. This will allow me later to tell the counterparthow much I was hurt by their comment so they might learn from it. I rather show my emotions when they have more chance to improve our business relationship.
3) I will show clearly that I am insulted so that my counterpart gets the message. I believe the clarity of my message will allow me to be able to control even greater emotional upset in the future.
4) I will show clearly I am insulted so that my counterpart gets the message. If business partners cannot behave themselves properly they have to bear the consequences.