1 / 17

Communications Stakeholder Analysis

Stakeholders in the service management improvement plan are defined as groups and individuals interested in,u00a0are involved in, or will be affected by its ongoing development.<br><br>Content reflects the requirement to update the meeting with progress on service management achievements and progress on service performance, project involvement, implementation, and personnel updates of a general nature. <br>Formal capture of regular content should be agreed upon.<br>A standard plan should form the basis of the communication output from this meeting, with each meeting's minutes in line with the schedule.<br>

faraj1978
Download Presentation

Communications Stakeholder Analysis

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. COMMUNICATIONS STAKEHOLDER ANALYSIS

  2. INTRODUCTION

  3. ABREVIATIONS

  4. ABREVIATIONS

  5. ABREVIATIONS

  6. ABREVIATIONS

  7. COMMUNICATIONS STAKEHOLDER ANALYSIS

  8. COMMUNICATIONS STAKEHOLDER ANALYSIS

  9. COMMUNICATION TEMPLATES

  10. COMPANYWIDE COMMUNICATION

  11. IT MANAGEMENT TEAM MEETING • Content reflects the requirement to update the meeting with progress on service management achievements and progress on service performance, project involvement, implementation, and personnel updates of a general nature. • Formal capture of regular content should be agreed upon. • A standard plan should form the basis of the communication output from this meeting, with each meeting's minutes in line with the schedule.

  12. IT SERVICES MANAGEMENT MEETING • STANDARD AGENDA: • Action review (including update from Service Improvement Plan) • Update from all Management team members including • Achievements – service / performance / personnel • Issues – service / performance / personnel • Senior management team update • Project updates – for example: • Introduction of projects into the support environment • Service Management • Tool project update • Integration of Business Units • AOB

  13. IT SERVICES MANAGEMENT MEETING

  14. INDIVIDUAL SUPPORT GROUP • Team meetings should include the IT Service Management meeting's output and provide input in the same conference. • FOR EXAMPLE: • Achievements – service / performance / personnel • Issues – service / performance / personnel • Senior management team update • Project updates – for example: • Introduction of projects into the support environment • Service Management Tool project update • Integration of Business Units

  15. SERVICE MANAGEMENT WORKSHOPS

  16. SERVICE MANAGEMENT WORKSHOPS

  17. THANK YOU FOR YOUR TIME Customized presentations or special presentation https://flevy.com/author/faraj1978 https://www.theinnovationis.com Other presentation ready with exercises and new ideas 380 Slide 400 Slide 345 Slide 480 Slide 500 Slide 540 Slide

More Related