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Stakeholders in the service management improvement plan are defined as groups and individuals interested in,u00a0are involved in, or will be affected by its ongoing development.<br><br>Content reflects the requirement to update the meeting with progress on service management achievements and progress on service performance, project involvement, implementation, and personnel updates of a general nature. <br>Formal capture of regular content should be agreed upon.<br>A standard plan should form the basis of the communication output from this meeting, with each meeting's minutes in line with the schedule.<br>
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IT MANAGEMENT TEAM MEETING • Content reflects the requirement to update the meeting with progress on service management achievements and progress on service performance, project involvement, implementation, and personnel updates of a general nature. • Formal capture of regular content should be agreed upon. • A standard plan should form the basis of the communication output from this meeting, with each meeting's minutes in line with the schedule.
IT SERVICES MANAGEMENT MEETING • STANDARD AGENDA: • Action review (including update from Service Improvement Plan) • Update from all Management team members including • Achievements – service / performance / personnel • Issues – service / performance / personnel • Senior management team update • Project updates – for example: • Introduction of projects into the support environment • Service Management • Tool project update • Integration of Business Units • AOB
INDIVIDUAL SUPPORT GROUP • Team meetings should include the IT Service Management meeting's output and provide input in the same conference. • FOR EXAMPLE: • Achievements – service / performance / personnel • Issues – service / performance / personnel • Senior management team update • Project updates – for example: • Introduction of projects into the support environment • Service Management Tool project update • Integration of Business Units
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