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HO 343 -- Session 1: Information Systems Concept. EK BUNCHUA ek@alpha.tu.ac.th Room # 528 Thammasat Business School. Industrial Age. Information Age. Computers & Information Systems. Machines. Where Are We Now?. Development of Business Information System. From local to national

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ho 343 session 1 information systems concept

HO 343 -- Session 1:Information Systems Concept

EK BUNCHUA

ek@alpha.tu.ac.th

Room # 528

Thammasat Business School

where are we now

Industrial Age

Information Age

Computers &

Information Systems

Machines

Where Are We Now?
development of business information system
Development of Business Information System

Fromlocaltonational

toglobal business

Fromprice

tonon-price

competition

Frombuyer needs

tobuyer wants

information technology it
Information Technology (IT)
  • 2 C’s
    • Computer
    • Communication
  • An enabling tool for developing information systems
    • IT as a competitive advantage
    • IT as a competitive necessity
value chain model

Firm Infrastructure

Human Resource Management

Technical Development

Profit

Margin

Procurement

Inbound

Logistics

Outbound

Logistics

Marketing

& Sales

Customer

Services

Operations

Value Chain Model

Support

Activities

Primary

Activities

human resource information system

Human ResourceInformation System

... an integrated systemdesigned to provide information used in HR decision making.

(Mathis and Jackson)

human resource information system1

Human ResourceInformation System

  • ... a system for
  • gathering and maintaining the data that describes the HR,
  • transforming the data into information, and
  • reporting the information to users.
  • (McLeod)
system concept

System Boundary

Organizationas a System

AC

FN

Interact and

inter-linkage

among the

subsystems

to achieve

org. goal

HR

MFG

A

B

MK

Direct

Achieve

D

C

System Concept

External

Internal

Consists of

functional

Subsystems

Each subsystem

can be viewed as

another system;

and consists of its

own subsystems

Each subsystem

has its dept. goal

information system
Information System

An Information System is not:

  • A personal computer
  • E-mail
  • Internet & WWW
  • Windows 98
  • Microsoft Word
  • Information System ...
  • Manual system?
  • Computer-based system?
information system1

Data:

Facts that have to

be processed or

organized for

meaningful use

Information System
  • Interrelated components working together to collect, capture, process, store, disseminate information to support decision making and the managerial functions of planning, organizing, coordinating, controlling, and communicating in an organization

(Laudon and Laudon)

Input

Process

Output

Information:

Processed and

organized data

what is a cbis
What is a CBIS?
  • Computer-Based Information System
  • An information system that uses computer technology to perform some or all of its intended tasks
  • CBIS includes hardware, software, database, network, procedures, people, purpose, and social context
  • CBIS can be classified by organizational levels, functional areas, and support provided
organizational levels of cbis
Organizational Levels of CBIS
  • Personal-level Information System (PIS)
    • A stand-alone PC
    • A mini/mainframe-based system
    • A networked PCs system
  • Workgroup Information System (WIS)
  • Departmental Information System (DIS)
  • Enterprise Information System orOrganizational Information System (OIS)
  • Inter-organizational Information System (I-OIS)
functional areas of cbis
Functional Areas of CBIS
  • Accounting Information System (AIS)
  • Financial Information System (FNIS)
  • Marketing Information System (MKIS)
  • Human Resource Information System (HRIS)
  • Manufacturing Information System (MFIS)
support provided by cbis
Support Provided by CBIS
  • Transaction Processing System (TPS)
    • Supports activities central to the mission
  • Office Automation System (OAS)
    • Supports office workers
  • Intelligent Support System (ISS) orKnowledge Work System (KWS)
    • Supports knowledge workers
support provided by cbis1
Support Provided by CBIS
  • Management Information System (MIS)
    • Supports operational managers
  • Decision Support System (DSS)
    • Supports managers and analysts
  • Expert System (ES)
    • Provides intelligence to managers
  • Executive Information System (EIS) orExecutive Support System (ESS)
    • Supports executives
slide16

Executives

Customized

Information

Operations

EIS

ES

DSS

MIS

KWS

TPS

OAS

  • Unstructured decisions
  • Summary reports
  • Ad-hoc queries
  • Environmental data
  • Structured decisions
  • Detailed reports
  • Fixed format / periodic reports
  • Internal data
slide17

EIS

I-OIS

ES

DSS

3. Organizational Levels

MIS

KWS

1. Support Provided

OIS

(MIS)

TPS

OAS

AIS

FNIS

MKIS

HRIS

MFIS

2. Functional Areas

DIS

WIS

PIS

hris challenges
HRIS Challenges
  • Other departments, managers, employees are the main customers of the HR services
  • HRIS must be integrated with other functional information systems, and must be linked across the organizational hierarchy to enable the free flow of information

Vertical integration

Horizontal integration

purposes of hris
Purposes of HRIS
  • To improve the efficiency with which data on employees and HR activities is compiled
  • To provide HR informationmore rapidly and more easily for use by management in making decisions
a model of hris

HR

Decision

Support

System

Internal

Records

System

Data

base

HR

Intelligence

System

  • Recruiting
  • Work force management & evaluation
  • Compensation
  • Benefits etc.

HR

Research

System

A Model of HRIS