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The Challenges of Integrating Usability

Learn how industry experts tackle resistance and implement successful usability practices in various settings. Panelists share strategies for driving change, working with limited resources, and advocating for user-centered design. Join the discussion on integrating usability in your organization.

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The Challenges of Integrating Usability

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  1. The Challenges of Integrating Usability Sean Fitzpatrick, Mary Beth Rettger, Beth Toland, Laura Seuschek

  2. Sean Fitzpatrick Principal Usability Consultant, Aquilent Resistance Experience • Championed usability and the UCD process for fortune 500 company • Experienced being the “UI Guy” at several small start-ups with minimal budget • Consulted for the Federal Government where change can some about slowly

  3. Mary Beth Rettger Director of Usability and Development Training, The MathWorks Resistance Experience • Found ways to validate the usability process to statisticians and engineers • Created and managed an effective methods to involve teams in the usability process • Provided her disparate team with a method that has a common language and successful output

  4. Beth Toland Director of Strategic Initiatives, Revolution Health Resistance Experience • Established research practices to inform development practices • Stabilized research practices within a fast paced, hectic start-up company • Defended the vision of the user experience process to company stakeholders

  5. Laura Seuschek Director of User Research, K12 Resistance Experience • Defending the UCD process to business owners with a tight timeline and budget • Advocating time for usability methods within a twenty plus design team • Validating the qualitative approach to quantitative-minded decision makers

  6. Process • Panelists discuss a topic • Audience asks questions / adds to the conversation • Move on to next topic • Repeat until happy hour Shy? Write a question down and give to Ari to read

  7. Discussion Topics • Getting traction within your company • Proving yourself • Instituting changes • Data challenges • Defending qualitative data • Keys to your data • Using other department’s data • Working with budget constraints • Altering process to fit constraints • Working behind the scenes • Marketing User Experience • Aligning with the decision makers • Getting and keeping advocates

  8. Notes posted onhttp://uxperience.wordpress.com/ Sean Fitzpatrick, Mary Beth Rettger, Beth Toland, Laura Seuschek

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