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NASC Accreditation Brigham Young University. Standard 5 – Library and Information Resources. Assumptions. Library includes Harold B. Lee Library Howard W. Hunter Law Library Information Resources includes Libraries and associated resources TEC Rooms

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nasc accreditation brigham young university

NASC AccreditationBrigham Young University

Standard 5 – Library and Information Resources

  • Library includes
    • Harold B. Lee Library
    • Howard W. Hunter Law Library
  • Information Resources includes
    • Libraries and associated resources
    • TEC Rooms
    • Labs (Access Point, Library Labs, Disciplinary)
    • Audio/Visual and Media Services
    • CID and “branch offices”
    • Learning Resource Centers (Library & others)
    • “Blackboard”
required exhibits compliance
Required Exhibits’ Compliance
  • Printed Materials that describe hours and services (see exhibit 13).
    • Information pamphlets
    • Research Guides
    • Websites
  • Policies, regulations, and procedures for developing and managing resources.
    • Library Collection Development Policy
    • Faculty Guides
    • Online request forms & Expedited Delivery Service
    • OIT’s Portfolio Management Process
  • Statistics on use of library and other learning resources.
    • Patron/User counts
    • Circulation
    • In-house use of materials
    • Web statistics (exhibit 12)
    • Reference activity
    • ILL and Faculty Document Delivery
    • Others
required exhibits compliance1
Required Exhibits’ Compliance
  • Statistics on library collection and inventory of other learning resources.
    • ARL, ACRL, IPEDS, Common Data Set, etc.

5 & 6. Assessment measures to determine the adequacy of facilities (5) and holdings, information resources and services (6).

    • LibQUAL+™
    • Assessment Study
    • Cost per use study
    • Feedback surveys
    • Annual inspections (ITI and product reviews)
    • Others

7. Data regarding number and assignments of library staff.

    • ARL statistics
    • Website list of personnel
    • Human Resources Training & Development Manager
    • Self-assessment document for External/Internal Review
required exhibits compliance2


Scott Eldredge

Randy OlsenUniversity Librarian

Julene Butler

Associate University Librarian


Bill Lund

Administrative Asst/Donor Relations Manager

Cali O’Connell

Budget Officer

Allen Arnoldsen

HR & Training/ Development Manager

Quinn Galbraith

Building Manager

Justin Stewart

HR/Training Coord.

Erva Rieske

Communications/ Outreach Manager

Michael Hooper

Executive Secretary

Wendy Durán

Assessment Officer

Brian Roberts

Terry Dahlin

Assistant University Librarian for Public Services

Robert Murdoch

Asst. University Librarian for Collection Development & Technical Services

Scott Duvall

Assistant University Librarian for Special Collections

Special Collections

General Services





Social Sciences

Access Services


Records Management




Digital Historical Preservation


Required Exhibits’ Compliance
  • Chart showing the organizational arrangements for managing libraries and other information resources (Library).
required exhibits compliance3
Required Exhibits’ Compliance
  • Chart showing the organizational arrangements for managing libraries and other information resources (OIT).
required exhibits compliance4
Required Exhibits’ Compliance
  • Comprehensive budget(s) for library and information resources.
    • Library, CID, Labs & OIT
  • Vitae of professional library staff.
    • See Exhibit 7
  • Formal, written agreements with other libraries.
    • Utah Academic Library Consortium (UALC)
    • CES Library Consortium
    • Greater Western Library Alliance (GWLA)
    • Association of Research Libraries (ARL)
    • Research Libraries Group (RLG)
    • Online Computer Library Center (OCLC)
  • Computer usage statistics related to the retrieval of library resources.
    • See Exhibit 3
  • Printed information describing user services provided by the computing facility.
    • See Exhibit 1
  • Studies or documents describing the evaluation of library and information resources.
    • See Exhibits 5 & 6
standard 5 a purpose and scope
Standard 5.A – Purpose and Scope

Support teaching, learning and research

5.A.3 – Information resources and services are determined by the nature of the institution’s educational programs and the locations where programs are offered.

  • Representation on decision making councils
    • Dean’s Council
    • Curricular Council
    • Faculty Advisory Council
    • Faculty Library Council
  • Integration into teaching and learning programs
    • TLSS
    • Faculty Liaison Program
    • CID
    • Blackboard
    • TEC Rooms
standard 5 b information resources and services
Standard 5.B – Information Resources and Services

Sufficient information resources and services

5.B.5 – Computing and communications services are used to extend the boundaries in obtaining information and data from other sources, including regional, national, and international networks.

  • Establishment of Cooperative Associations
    • RLG
    • OCLC
    • GWLA
  • Strong subscription base to electronic databases & e-books
  • Standards compliant infrastructure (e.g., SCORM)
  • Connections to Academic and Research Networks (Internet 2)


Needed materials available directly from these groups (often electronically)

standard 5 c facilities and access
Standard 5.C – Facilities and Access

Adequate facilities / Readily available

5.C.1 – Library and information resources are readily accessible to all students and faculty and are sufficient in quality, level, breadth, quantity, and currency to meet the requirements of the educational program.

  • LibQUAL+™
  • Assessment Study
  • Example – Computer workstations
    • 350+ in reference areas
    • 104 in Library Instruction Labs
    • 270+ in Access Point Labs
    • Equipment renewed on 3 year cycle w/ITI funding
standard 5 d personnel and management
Standard 5.D – Personnel and Management

Adequate in number and areas of expertise

5.D.2 – Library and information resources staff include qualified professional and technical support staff, with required specific competencies, whose responsibilities are clearly defined.

  • IMC supports staff for Blackboard
  • 105 Professional Staff (Faculty & Administrative)
  • 224 Support Staff & Student Assistants
  • Awards & Honors
    • Professional Organizations
    • Library Associations
    • University Departments
standard 5 e planning and evaluation
Standard 5.E – Planning and Evaluation

Planning that supports teaching and learning with related evaluation processes that assess effectiveness of services

5.E.1 – The institution has a planning process that involves users, library and information resource staff, faculty, and administrators.

5.E.3 – The institution regularly and systematically evaluates the quality, adequacy, and utilization of its library and information resources and services, . . .

  • Annual Resource Planning Process
  • Infrastructure Planning Process
  • Strategic Planning Committee
    • Process Improvement
    • Subject Specialists
    • Reference Services
    • Scholarly Communications Crisis
  • Ongoing Assessment Efforts
    • LibQUAL+™ & Assessment Report
    • External/Internal reviews (OIT 2001, Library 2003)
5.A.1 –The institution’s information resources and services include sufficient holdings, equipment, and personnel in all of its libraries, instructional media and production centers, computer centers, networks, telecommunication facilities, and other repositories of information to accomplish the institution’s mission and goals.
  • Though the electronic databases are expanding, the library feels a strong need to improve journal holdings to satisfy the needs of faculty and students.
  • Insufficient number of support personnel.
5.B.2 – Library and information resources and services contribute to developing the ability of students faculty, and staff to use the resources independently and effectively.
  • The Library Instruction and Information Literacy program at the Lee Library needs to be better incorporated into the curriculum.
  • As the library extends its services to Independent Study students and other distributed learners, current resources will be inadequate to meet growing demand.
5.D.6 –The institution provides sufficient financial support for library and information resources and services, and for their maintenance and security.
  • Insufficient support from technology specialists across the University.