1 / 11

Avaya ACIS 7495X Practice Test Questions

PassQuestion provides you with high-quality Avaya ACIS 7495X Practice Test Questions to help you learn more knowledge about the examination of information and pass your exam with high score.

examquestionsonline
Download Presentation

Avaya ACIS 7495X Practice Test Questions

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Avaya 7495X Real Questions Avaya 7495X Real Questions pdf with free test engine Avaya Oceana™ Solution Integration Exam https://www.passquestion.com/ https://www.passquestion.com/7495X 7495X.html .html

  2. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 1 Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia Database and CRM? A. OceanaCoreDataService Snap-in B. ContactCenterService Snap-in C. CustomerManagement Snap-in D. CustomerJourneyService Snap-in Answer: B

  3. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 2 AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.) A. Avaya Chatbot B. Avaya Mobile Video C. Webchat D. SMS E. Social Media Answer: AC

  4. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 3 Which snap-in is required for implementing POM in an Avaya Oceana ® solution? A. ORCRestService B. AgentControllerService C. AutomationController D. OBCService Answer: D

  5. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 4 For the implementation of an Avaya mobile Video solution, which two additional components are required? (Choose two.) A. Avaya Aura® Web Gateway B. Avaya Mobile Video Gateway C. Avaya Aura® Media Server D. Equinox Management Server E. Avaya Aura® Session Manager Answer: CE

  6. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 5 While deploying the Avaya Oceana® solution, it is recommended that the customer provide an External data mart (EDM) database for Context Store. Which three databases are supported for EDM deployment? (Choose three.) A. Sybase B. Informix C. Microsoft SQL Server D. PostgreSQL E. Oracle Database Answer: CDE

  7. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 6 A customer’s recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution. After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster? A. Cluster Profile B. Cluster group C. Cluster IP D. Cluster Fully Qualified Domain Name Answer: C

  8. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 7 Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.) A. Chat, Email, and SMS interactions are stored in Omnichannel Datastore. B. Customer History Information is provided by Omnichannel Datastore. C. Omnichannel datastore can co-reside with Avaya Oceana® Cluster#3. D. Omnichannel datastore can co-reside with Avaya Oceana® Cluster#2. E. Voice Interactions information is stored in Omnichannel Datastore. Answer: AB

  9. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 8 Which three statements about Webchat Transfer to Service are true? (Choose three.) A. WebChat transfer is completed without any indication on customer web session. B. The Web Chat Agent helps the customer, and transfers the chat to the appropriate service. C. The Agent waits on the line until the customer connects to the new agent. D. The Agent puts the chat on hold, and the customer is put in the Oceana® queue until a new agent is found. E. The Web Chat Agent cannot help the customer, and transfers the chat to the appropriate service. Answer: ABD

  10. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 9 Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer. Which component holds multimedia customer history information? A. Omnichannel Datastore B. Avaya Aura® Session Manager C. External Data Mart D. Avaya Control Manager Answer: A

  11. Download PassQuestion Avaya 7495X exam questions to pass your exam successfully Sample Questions 10 After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya Oceana®? A. The customer Controller Snap-in sends the “create new contact request” to OCP Snap-in. B. The customer Controller Snap-in sends the “create new contact request” to WA Snap-in. C. The customer Controller Snap-in sends the “create new contact request” to UCA Snap-in. D. The customer Controller Snap-in sends the “create new contact request” to UCM Snap-in. Answer: B

More Related