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Campaign overview. The Hsu family wanted to make a gift to support scholarships and increase alumni engagement with UW-Madison UW Foundation, UW Communications and WAA worked together to conceptualize, plan and execute the campaign Core team met every couple weeks for check-in and planning

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Campaign overview
Campaign overview

  • The Hsu family wanted to make a gift to support scholarships and increase alumni engagement with UW-Madison

  • UW Foundation, UW Communications and WAA worked together to conceptualize, plan and execute the campaign

  • Core team met every couple weeks for check-in and planning

  • Timeline

    • June: Concept presented

    • July - August: Planning / Production

    • September: Campaign Launch

    • October: Wrap-Up

For each new Facebook friend or Twitter follower connecting with the UW-Madison or the Wisconsin Alumni Association between September 16 and October 3, the Hsu family committed to giving $1 to the Great People Scholarship, up to $50,000.

Goals:

Support students through the Great People Scholarship

Dramatically increase the number of social media followers of the university and WAA


Tactics
Tactics

  • Traditional Media

    • On Wisconsin alumni magazine

    • Free Standing banners

    • Bus cards

    • Telefund calls

    • Camp Randall scoreboards

  • New Media

    • Web landing page with video

    • Facebook tab

    • Email campaign

    • Facebook Ads

    • Twitter campaign

While this was a social media-oriented campaign, we recognized early in the planning that traditional media would play a big part in our promotion.

We saw some of our biggest bumps in traffic immediately following email campaigns.

QR codes used on the banners and bus ads saw very little utilization.


Outcomes
Outcomes

  • A remarkably strong relationship with loyal alumnus and donor, Will Hsu (@wphsu)

  • $3,600 annually for scholarships through the Hsu family endowment

  • Nearly 20,000 new followers

  • Increased awareness of the Great People Scholarship campaign

  • Strengthened relationship among UW-Madison campus partners

The link this campaign created between a donor, scholarship funds and social media may have been the first of its kind in higher education.

It led to even more notoriety for UW-Madison as a social media savvy campus including features in:

New York Timeseducation blog

The Chronicle of Higher Ed blog

The Guardianhigher ed section

Inside Higher Ed

Alumni Futures


Lessons learned
Lessons Learned

  • 18 Days is too long to sustain a social media campaign

  • Mini-Challenges work!

  • We needed a more detailed message plan

  • Using Skype, Facebook video chat, etc. instead of in-person meetings would have enabled more frequent, quick check-ins

  • Setting a clear public goal would help to minimize confusion and give supporters something to aspire to reach

  • Having a list of key alumni on social media platforms is incredibly valuable

Communication among team members and the ability to be agile are critical for success.

It’s important to develop a comprehensive plan and be prepared to deviate from the plan when necessary.



Free standing banners
Free Standing Banners

Placed in the student unions and taken to alumni tailgate events on football weekends.

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Bus cards
Bus Cards

Positioned on buses serving campus and the surrounding area.

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Camp randall scoreboards
Camp Randall Scoreboards

Promo message displayed on scoreboards during two home games.

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Web landing page
Web Landing Page

All other media directed traffic to the landing page where users could like and follow all four accounts with just four clicks.

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Facebook tab
Facebook Tab

The tab was the default view for anyone visiting

facebook.com/uwmadison

facebook.com/buckybadger

facebook.com/uwfoundation

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Email campaign
Email Campaign

Email messages were sent to:

Students

Alumni

Entire population

Northeast US region with targeted content

UW Faculty/Staff

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