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In the wake of severe leaks within HP's board, former Chairman Patricia Dunn faced scrutiny over the legality and ethics of the investigations conducted. Dunn argued that her actions, which involved reviewing home phone records and employing "pretexting" tactics, were legal and aligned with her commitment to safeguard company interests. Under immense pressure from the board, she emphasized the need to address the leak issues promptly. This case highlights the complex interplay between corporate ethics and legal boundaries when tackling internal crises.
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Didn’t “do” anything illegal or unethical • Investigators of HP • Home phone records & “pretexting” • Claimed she was told the investigation and all actions were legal Ethicality and Legality
Explaining Factors • Looking out for company • Pressure of Board • Severity of leaks after Kona 1 was disbanded “The majority of directors told me during my first few weeks as Chairman that, next to leading the board’s CEO search, coming to grips with HP’s famously leaky board should be my top priority.” - Dunn