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CUBS (CIT Unified Billing System) Project Update

CUBS (CIT Unified Billing System) Project Update. February 21, 2007. Project Objectives – Phase I. Upgrade billing for NCS voice and data network services from Pinnacle v4.5 to v5.4 Deliver voice and data bills electronically instead of on paper. Project Objectives – Phase II.

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CUBS (CIT Unified Billing System) Project Update

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  1. CUBS (CIT Unified Billing System) Project Update February 21, 2007

  2. Project Objectives – Phase I • Upgrade billing for NCS voice and data network services from Pinnacle v4.5 to v5.4 • Deliver voice and data bills electronically instead of on paper Project Objectives – Phase II • Migrate billing for all for-fee services to Pinnacle • Provide one electronic bill for all CIT for-fee services

  3. Electronic reporting • Gives departments faster access, more flexibility • Saves printing 25,000 sheets of paper/month • Enables everyone who uses CIT voice and data services to view their individual usage bill online • Accessed via Pinnacle web portal as PDF • Lets each department determine authorization to view other types of bills • Authorization via self-service online interface • Bills accessed via Pinnacle web portal • First electronic bills available approx. May 2

  4. Preparing the community • Hosting demos and Q&A sessions in March and April for telecomm coordinators and others • Sending monthly email updates to telecomm coordinators, department reps, network administrators, and others • Creating web pages, how-to materials, and a “if I do _______ now, here’s how I can do _______ online” guide

  5. Report Retrieval Demonstration • My role – Authorized Department User or ADU • A designated individual in my unit used the self-service online interface to determine what I’m authorized to view • Demonstration • Using uPortal.Cornell to access the interface for viewing bills • Retrieving my individual staff bill • Running a report • Capturing and scheduling a report to run

  6. Thank you! Find out more… • Email CUBS-project@cornell.edu • Contact Greg Menzenski, gm228 • Visit www.cit.cornell.edu/ncs/rates/bills.html

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