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Mark Klein Mark.Klein@caretech - PowerPoint PPT Presentation


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Mark Klein Mark.Klein@caretech.com. Michael Dyson Michael.Dyson@caretech.com. Michigan-based information technology (IT) company formed in 1998 Headquartered in Troy, Michigan Privately Held Focused on serving healthcare and higher-education

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Mark Klein

Mark.Klein@caretech.com

Michael Dyson Michael.Dyson@caretech.com

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Michigan-based information technology (IT) company formed in 1998

Headquartered in Troy, Michigan

Privately Held

Focused on serving healthcare and higher-education

Operating in more than 200 U.S. hospitals in 33 states plus the District of Columbia

1,200+ employees

Servicing over 300,000 end users

Fast Facts

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Three Owners

(via The DMC acquisition)

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Notable Recognition

Ranked #1 Partial IT Outsourcing in 2012; Ranked #1 Extensive IT Outsourcing four consecutive years.

Exclusive Endorsement of American Hospital Association for

Data Center Hosting

  • Ranked for four years running in Healthcare Informatics’
  • Top 100 Healthcare IT companies ranked by Revenue
  • Named for four years running a Detroit Future 50 organization

2012 Most Wired Hospital

20 CareTech Customers Named.

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Healthcare Clients

124 Healthcare Clients

206 Hospitals

33 States + District of Columbia

2 Owned Data Centers

33 Managed Data Centers

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https://kinetic/DisplayPage?srv=KR005056A51B85rA-JTAzbvVFgLnlOhttps://kinetic/DisplayPage?srv=KR005056A51B85rA-JTAzbvVFgLnlO

&URLKey=6EDAA4F8-A65D-444C-A493-2CC2EF8C556E

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https://kinetic/DisplayPage?srv=KR005056A51B85rA-JTAzbvVFgLnlOhttps://kinetic/DisplayPage?srv=KR005056A51B85rA-JTAzbvVFgLnlO

&URLKey=F82C67ED-E4F3-44B0-935B-C456AE20BD9E

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Different Search Techniques

Asset Tag

AD Authentication

Building – Department

Computer Name

Email Address

EPIC Revenue Cycle

JHED ID

Last Name

My Tickets

Network ID

Ticket Number

custom forms designed around the clients process
Custom forms designed around the clients process.
  • System Access Requests
  • Procurement Requests
  • Onboarding Requests
  • Termination Requests
  • Other Specialty Requests.