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Managing Conflict at Schneider National Presented by: Adam Ivic Patrick Hale Nick Hodgson
Presentation Objectives • 1)Highlights of Schneider National’s History • 2)Overview of Schneider National’s current position • 3)Question #1 • 4)Explanation of applicable concepts and answer • 5)Question #2 • 6) Explanation of applicable concepts and answer • 7)Question #3 • 8) Explanation of applicable concepts and answer • 9)Conclusion • 10)Questions
History of Schneider National • Transportation and logistics firm, founded in 1935 that now has locations across North America • Company has had 3 leaders, Mr. Schneider (The Founder), his son Donald Schneider and current CEO Chris Lofgren.
Overview of Schneider National’s current position • Currently operate 14,000 trucks and 40,000 trailers with average travel distance of 8,000,000 kms per day • Revenue are approximately $2,400,000,000 (US) per year
Conflict • Definition: -A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.
Question #1 • Question: What view toward conflict does Lofgren support? Explain. -Answer: Functional and Cognitive • Functional Conflict: Supports the goals of the group and improves its performance • Cognitive Conflict: Conflict related to differences in perspectives and judgments. • Task-oriented • Results in identifying differences • Usually functional conflict • Support: “Conflict between people or between groups of people is not positive. Conflict around business issues is the most wonderful, healthy thing” (Lofgren, p.365)
Question: Explain why the transition • in leadership from Don • Schneider to Chris Lofgren • was relatively conflict free. -Answer: • Support: “” (Lofgren, p.365) Question #2