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Voluntary Sector Data Use and Needs

Voluntary Sector Data Use and Needs. Strand three – sector survey and interviews. Joe Heywood, NCVO Royal Statistical Society, 25 September 2013. Online survey

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Voluntary Sector Data Use and Needs

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  1. Voluntary Sector Data Use and Needs Strand three – sector survey and interviews Joe Heywood, NCVO Royal Statistical Society, 25 September 2013

  2. Online survey • Sample of 2,000 organisations in England/Walesstratified by size of organisation by annual income and then randomly selected • Number of respondents: 92 • Telephone interviews • Interviewed 13 organisations • Each interview – 30 minutes • Included grant-making, infrastructure and service delivery organisations

  3. “we are a small band of people who manage our village hall, largely volunteers” “As a choral society... …We use data held by other bodies to obtain music and research programme material.” “we don't have the resources or time spend researching or searching for data. It would be useful to have some sort of central database.” “We keep a list of elderly citizens to whom we give [very small] grants” Source: TSRC/NCVO/RSS Base: 92 respondents

  4. Stronger relationship between geographic scope of activity and use of data • Weaker relationship between size of organisation and use of data

  5. External data: • Publicly available data sets • Data “by” or “about” the sector • Data generated from internal/commissioned research • Data purchased from private companies • Internal data: • Operational and financial data about their organisation • Monitoring and evaluation • Membership/CRM data • Information collected for or by funders Source: TSRC/NCVO/RSS Base: 45 respondents. All applicable options were selected

  6. Improving quality of work • Developing strategy • Demonstrating impact • Assessing and understanding need • Offering a service • Offering tools/information to members/stakeholders • Supporting/communication with members • Campaigning/lobbying Source: TSRC/NCVO/RSS Base: 47 respondents. All applicable options were selected

  7. Source: TSRC/NCVO/RSS Base: 41 respondents “The real problem for us is not so much data analysis - it’s more a question of collating raw, reliable data in the first instance and establishing continuity and mechanisms throughout the business to record it” • Getting data that can be merged/aggregated with other data • Some data is there, but difficult to use, “buried” or “not functionally unavailable” • Getting data that are specific to organisation’s work • Cost of purchasing private data • Risks and opportunities of open data

  8. Practical support • Guidance and signposting on how to use data and which ones are the most useful • Storage/data repository – bringing data together • More support for smaller organisations • Shaping the future agenda • Coordinated approach to data use • Examples of how data has transformed charities – both large and small • Stakeholders and collaboration • Partnership across public, private and voluntary sector • More engagement from grantmakers around data-sharing

  9. Thank you! Any questions or comments? Contact Joe Heywood: joe.heywood@ncvo-vol.org.uk

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