1. Overcoming Obstacles In Starting A WHP Programme Presented By Foo Wah Teng Eastman Chemical Singapore Pte Ltd 28th October 2004 Restricted Information

2. Introduction To Eastman • Manufacturer of OXO chemicals - N-butanol, 2 Ethyl Hexanol, Neo Pentyl Glycol (NPG), Texanol and TXIB plasticizer. • Our products goes primarily to resins, coatings, and vinyl compounding markets. • Located in Jurong Island (since 1997). • Headcount – 94 employees. • Headquartered in Kingsport, Tennessee, USA. Restricted Information

3. Eastman's Experience...... Initial Obstacles In Starting A WHP Programme Restricted Information

4. Initial Obstacles • Management Support • Programme Organization • Programme Planning & Implementation • Marketing the Programme • Programme Comprehensiveness • Programme Evaluation Restricted Information

5. Obstacles – Management Support • Management is not aware of WHP activities. • Management does not know enough to provide leadership. • Management is not active in participation and in promoting participation. • Management did not allocate a dedicated budget for WHP. • Allocation of manpower resources and time for meetings, organizing and implementing activities. Restricted Information

6. Obstacles – Program Organization • No specific structure for WHP programme • Social & Recreation Committee organizes ad hoc activities for employees. • No committee for WHP programme • No experience in running WHP Programme Restricted Information

7. Obstacles – Planning & Implementation • No formal data collection. • Programme has no goals and objectives. • Develop and implement a WHP programme. • Different Work Schedule (Shift, Non-Shift). Restricted Information

8. Obstacles – Marketing the Program • Not enough coverage on marketing of the program. • Not enough resources. Restricted Information

9. Obstacles – Programme Comprehensiveness • Focuses on social activities (eg: Family Day and Dinner & Dance). • No Fitness Center / Canteen. Restricted Information

10. Obstacles – Evaluation • No evaluation process in place to measure the change in attitude, knowledge health status and health practices. • No documentation and analysis of data, such as participation rate, etc. Restricted Information

11. Eastman's Experience...... Overcoming Initial Obstacles Restricted Information

12. Overcoming Obstacles • Management Support • Programme Organization • Programme Planning & Implementation • Marketing the Programme • Programme Comprehensiveness • Programme Evaluation Restricted Information

13. Overcoming Obstacles ... Management Support Restricted Information

14. Management Support • Management has been educated on WHP, and now sees WHP programme as a part of business strategy, competitiveness, sustainable growth and a healthy workforce. • Management takes a keen interest in WHP programme outcome. • Management actively participates and promotes participation. • Adequate manpower and finances are allocated to WHP programme. • Employee Well-Being is part of company's core values. We strive to have a safe, healthy, and desirable workplace. Restricted Information

15. Overcoming Obstacles ... Programme Organization Restricted Information

16. Eastman's WHP Programme - Guiding Principles • Programme Mission • Programme Vision • Programme Goals Restricted Information

17. Program Mission • Eastman considers employees' health, wellness and safety to be top priorities. • We aim to achieve : H.E.A.L.T.H Helping Eastman Achieve Lifelong Total Health Restricted Information

18. Program Vision • A cost effective health and wellness program for employees that promotes optimum healthylifestyle results and reduced health care costs for Eastman. Restricted Information

19. Program Goals • To assess and raise the Eastman Employees’ awareness of their health, improve ability to modify lifestyle behavior, decrease their susceptibility to injury, and assist in controlling health care costs for Eastman. • Improve Eastman’s employees’productivity and functionality through preventive interventions and health programs. • Increase employees’ participation in all health programs. Restricted Information

20. Approach • The Health & Wellness program is managed by the Health & Wellness Committee. • The H & W Committee also work closely with the Social & Recreation Committee and the Health, Safety & Environment (HSE) Committee to integrate and roll out the activities and intervention plans. • The H & W activities and intervention plans are determined and implemented through analysis of information from surveys, health screening results, needs assessment, and feedback from employees. Restricted Information

21. Eastman's WHP Committees General Manager HR Manager / Advisor Health, Safety & Environment Manager Social & Recreation Committee Health & Wellness Committee • Health, • Safety • & • Environment • Committee Restricted Information

22. Recognition • Contributions of committee members are formally recognized by management and are rewarded for participation. Restricted Information

23. Overcoming Obstacles ... Programme Planning & Implementation Restricted Information

24. Programme Planning & Implementation • Needs Assessment • Social & Recreation Survey • Lifestyle Survey • Employee Health Screening • Design & Develop Programme • Implement Programme • Managed By the Committees • Interest Groups Restricted Information

25. Social & Recreation Survey • This survey was conducted in Oct 2002. • The purpose is to seek employees' feedback on the activities that they would like the company to organize, which will help to promote healthy lifestyle and build social and community interactions. • It is through this survey data that the health & wellness programs were identified for Year 2003. Restricted Information

26. Lifestyle Survey • A Lifestyle Survey was conducted in Apr / May 2003 to find out : • how often employees exercise • duration of exercise • the types of sports activities employees are involved in • number of smokers • The purpose of this survey is : • to understand the lifestyle of employees • gather data for needs assessments • identify intervention programs • benchmark to measure lifestyle / behavior changes Restricted Information

27. Overcoming Obstacles ... Marketing the Programme Restricted Information

28. Marketing The Programme • Notice Boards • Emails • Eastman In-House Newsletter • Site Leadership Team Meetings • Employee Quarterly Communication Sessions • Health Promoters • Interest Groups • PC Assessable Folders Restricted Information

29. Overcoming Obstacles ... Programme Comprehensiveness Restricted Information

30. Programme Comprehensiveness • Covers for key areas • Physical Health • Occupational Health & Safety • Healthy Eating • Social Health • Smoking • Mental Health • Employee health is strongly advocated in company's culture. Restricted Information

31. Eastman's Health & Wellness Program The Health & Wellness Program is classified into the following categories : • Employee Health Screening • Physical Health • Occupational Health & Safety • Social Health • Mental / Emotional Health • Health Talks • Health & Wellness Resources • Health Equipments • Flexi-Benefits Program • Good Attendance Incentive Restricted Information

32. Employee Health Screening • Field Health Screening • Executive Health Screening • SATA Chest X-Ray • On-Site Audiometry Test • NKF Health Screening Restricted Information

33. Basic Employee Health Screening • Conducted by NKF • Participated by 104 employees/contractors on 7 & 8 Aug 2003 • The tests conducted include : • Blood Cholesterol Test • Urinalysis • Blood Pressure Measurement • Waist Hip Ratio • Body Fat Analysis • Body Mass Index and • Health Counseling for employees. Restricted Information

34. Physical Health Restricted Information

35. Health & Wellness Programs - Year 2003 New Paper Big Walk Badminton Jog/Walk Session ACTIVE DAY Bowling Soccer Restricted Information

36. Occupational Health & Safety Restricted Information

37. Ergonomics Talk • Organized on 16 Sep 03. • Conducted by Sigi Hetzler, Senior Health Educator /Occupational Therapistfrom Hua Mei Training Centre of the TSAO Foundation. • Participated by over 30 employees. Restricted Information

38. Healthy Eating Restricted Information

39. Fruits Day • This program was started in Aug 2002. • Every Friday, besides subsidizing the employees' lunch, every employee is given a slice of fruit to promote eating fruits. Restricted Information

40. Social Health Restricted Information

41. Orange Eating Contest Pictionary Contest Restricted Information

42. Teambuilding • To enhance teamwork spirit and employees' well being, the following events were organized: • Bi-monthly teambuilding dinner/ lunch gathering for Operations staff • Year-end departmental teambuilding dinner/ lunch gathering amongst respective departments to enhance teamwork and employees' well being. Restricted Information

43. Family Day Annual Dinner & Dance Restricted Information

44. Mental / Emotional Health Restricted Information

45. Open Communication • Quarterly Employee Communication • Personnel Interface Enhancement program(PIEP) • Open Door Policy Restricted Information

46. Health Talks Restricted Information

47. HEALTH TALKS Talk on Exercise, Balanced Diet, Mental Health & Smoking Restricted Information

48. Health & Wellness Resources Restricted Information

49. Health & Wellness Resources • We publish health and wellness activities and information on notice boards. • We share and promote Health & Wellness activities and information through email, in-house newsletters and PC assessable folders. • We have a corporate Health & Wellness website that provides comprehensive health and wellness information, and it is accessible by all employees. Restricted Information

50. Health Equipments Restricted Information