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70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration Chapter Five Managing Addresses Objectives Understand and create the different types of address lists that are used within Exchange Server 2003 Understand how recipient policies work

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70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration


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70 284 mcse guide to microsoft exchange server 2003 administration

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

Chapter Five

Managing Addresses

objectives
Objectives
  • Understand and create the different types of address lists that are used within Exchange Server 2003
  • Understand how recipient policies work
  • Describe how the Recipient Update Service works

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

managing addresses
Managing Addresses
  • Recipient: represents a resource in Active Directory
    • Examples: mailbox, public folder, Internet newsgroup
  • Global Address List (GAL): list of all messaging recipients
  • Custom address list: groups recipients in GAL by attributes
  • Offline address list: provides downloadable copy of address list(s)
  • Recipient Update Service (RUS): builds and maintains address lists

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

address lists
Address Lists
  • Reach of Global Address Lists (GALs):
    • List of recipients in Exchange Server 2003 organization
    • List of users within a foreign system; e.g. Lotus Notes
      • Requires a dedicated connector (Lotus Notes Connector)
  • Three components of internal GAL:
    • Default address lists
    • Custom address lists
    • Offline address lists

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

default address lists
Default Address Lists
  • Set up by default with the installation of Exchange Server
  • Organizes presentation of recipient information
  • Default address lists may be tailored to an organization

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

custom address lists
Custom Address Lists
  • Custom Address Lists: based on Active Directory attributes that can be queried
    • Examples: location, department, teams
  • To create a custom address list
    • Define to whom the policy will be applied
    • Use a Find command to select/filter desired recipients
      • LDAP (Lightweight Directory Access Protocol) query
    • Three choices for restricting membership
      • By specific recipient types
      • By specific server or mailbox store
      • By criteria set in a custom LDAP filter

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

custom address lists continued
Custom Address Lists (continued)
  • Five ways to restrict membership in an address list
    • Users with an Exchange Mailbox
    • Users with external e-mail addresses
    • Groups
    • Contacts
    • Public folders
  • Three ways to limit membership based on storage location
    • Mailboxes on any server
    • Mailboxes on this server
    • Mailboxes in this mailbox store

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

custom address lists continued9
Custom Address Lists (continued)
  • Create a custom query filter for granular control
    • Enables fine-tuning of membership list
    • Multiple filter rules are allowed
  • To create custom query filters
    • Define Active Directory field, condition, and search value
      • Filter rules use a logical AND to form an LDAP query
        • All conditions must be met for the recipient to be a list member
      • Identification process for eligible recipients compares the value in the Find Exchange Recipients dialog box to the value in Active Directory

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 1 creating a new address list
Activity 5-1: Creating a New Address List
  • Time Required: 10 to 20 minutes
  • Objective: Create a new address list for an Exchange Server 2003 organization
  • Description: Create a new address list to identify the users within the city associated with each particular server

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 2 nesting address lists
Activity 5-2: Nesting Address Lists
  • Time Required: 10 to 20 minutes
  • Objective: Nest address lists within an existing address list
  • Description: Create a nested address list under the country address list from previous activity

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 3 assigning permissions to address lists
Activity 5-3: Assigning Permissions to Address Lists
  • Time Required: 30 to 40 minutes
  • Objective: Set the permissions on an address list so that recipients can see their own respective address list and the address lists of other users
  • Description: Assign permissions so that only a select set of individuals can see it

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 4 change the display order of names within the global address list
Activity 5-4: Change the Display Order of Names Within the Global Address List
  • Time Required: 10 to 20 minutes
  • Objective: Change the display format for names within the GAL from “Firstname Lastname” format to “Lastname, Firstname” format
  • Description: Configure Active Directory to change the display format of the display name within the GAL from “Firstname Lastname” to “Lastname, Firstname” format

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 5 configure clients to make use of address list
Activity 5-5: Configure Clients to Make Use of Address List
  • Time Required: 10 to 20 minutes
  • Objective: Configure Outlook to make use of a custom address list
  • Description: Configure Outlook to make use of the custom City Recipient List Address list that was created in previous activity

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

offline address lists
Offline Address Lists
  • Set of address lists in files created and stored on the offline address lists server
  • Default offline address list is:
    • Created when Exchange 2003 server is installed
    • Based on the Default Global Address List
  • Multiple offline address lists may be created
  • Mailbox store is associated with offline address lists
  • Users with mailboxes on store may download list

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 6 configuring an offline address list
Activity 5-6: Configuring an Offline Address List
  • Time Required: 10 to 20 minutes
  • Objective: Configure an offline address list on your server
  • Description: Configure an offline address list that will be composed of the Default Global Address List and previously created custom address lists

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 7 configuring clients to make use of offline address lists
Activity 5-7: Configuring Clients to Make Use Of Offline Address Lists
  • Time Required: 5 to 10 minutes
  • Objective: Configure an Outlook client to make use of an offline address list
  • Description: Configure your Outlook client to make use of offline address lists

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

recipient policies
Recipient Policies
  • Recipient policy: collection of configuration settings applied to Exchange objects
  • Two types of recipient policies are available
    • Mailbox Manager
    • E-mail address
  • Recipient policies are applied with LDAP queries
  • Tasks performed by default recipient policy:
    • Creates SMTP and X.400 addresses for all mail-enabled objects
    • Configures e-mail address for components (cc:Mail)

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

e mail address recipient policies
E-mail Address Recipient Policies
  • E-mail address recipient policies:
    • Control e-mail address generation in organization
    • Used to establish new global default e-mail addresses
  • Multiple e-mail address recipient policies may be created
  • Filters allow for the selective application of policies

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 8 creating an e mail address recipient policy
Activity 5-8: Creating an E-mail Address Recipient Policy
  • Time Required: 10 to 20 minutes
  • Objective: Create an e-mail address recipient policy to configure a primary address to represent your organization
  • Description: Create an e-mail address recipient policy that will be used to stamp your users with the organization name

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 9 creating exceptions to e mail address recipient policies
Activity 5-9: Creating Exceptions to E-mail Address Recipient Policies
  • Time Required: 5 to 10 minutes
  • Objective: Exclude individuals from having e-mail address recipient policies applied to them
  • Description: Modify a test user created on your server to exclude her from having e-mail address recipient policies applied to her

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

mailbox manager recipient policies
Mailbox Manager Recipient Policies
  • Mailbox Manager recipient policies:
    • Tracks mailbox usage
    • Notifies users to cleanup messages
    • May perform cleanup by moving or deleting messages
  • Messages processed according to storage folder
  • Default triggers for Mailbox Manager processing:
    • Items in folder longer than 30 days
    • Items larger than 1 MB

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

mailbox manager recipient policies continued
Mailbox Manager Recipient Policies (continued)
  • Four message processing options are available
    • Generate Report Only
    • Move to Deleted Items Folder
    • Move to System Cleanup Folders
    • Delete Immediately
  • Policies may be applied to all mailbox-enabled objects
  • Activating Mailbox Manager is a two-part process
    • Create and configure Mailbox Manager recipient policy
    • Specify when and how mailbox management occurs
  • Multiple Mailbox Manager policies may be created

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 10 creating a mailbox manager policy
Activity 5-10: Creating a Mailbox Manager Policy
  • Time Required: 10 to 20 minutes
  • Objective: Create a Mailbox Manager policy that will notify users when they should clean up their mailboxes
  • Description: Creating a Mailbox Manager policy helps users to be aware that they need to clean up their mailboxes on occasion

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

recipient update service
Recipient Update Service
  • Recipient Update Service (RUS):
    • Builds and maintains address lists
    • Creates and maintains Exchange Server 2003 attribute values in Active Directory
  • RUS runs as a thread of the System Attendant Service
  • Two default RUS objects are created
    • RUS (Enterprise Configuration)
    • RUS (installation Active Directory domain)
  • An additional RUS is needed if the server has recipients

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recipient update service continued
Recipient Update Service (continued)
  • RUS responsibilities:
    • Automatic generation of SMTP addresses
    • Automatic generation of proxy addresses
    • Stamping proxyAddresses attribute on recipient objects in Active Directory
  • RUS searches for objects to update in three ways
    • Update only new and modified objects
    • Update all objects by initiating a Rebuild event
    • Update objects corresponding to specific recipient policy

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

updating new and modified objects
Updating New and Modified Objects
  • Default RUS behavior includes updating new and modified objects each time it runs
    • Running frequency is once a minute
  • RUS tracks changes occurring on the domain controller
  • Three events that cause RUS to update recipient objects:
    • New recipients
    • New address lists
    • Changes to existing address list

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

activity 5 11 scheduling e mail address recipient policy updates
Activity 5-11: Scheduling E-mail Address Recipient Policy Updates
  • Time Required: 5 to 10 minutes
  • Objective: Modify the schedule with which the RUS applies recipient policies
  • Description: Configure the RUS to make modifications to e-mail addresses based on recipient policy changes

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

updating all objects
Updating All Objects
  • To update all objects, use the Rebuild option in Exchange System Manager
  • Sequence of events following the selection of Rebuild:
    • Set msExchDoFullReplication attribute to true
    • RUS started by schedule of Update Now command
    • RUS looks at all objects in Active Directory
    • Rebuild process is completed
    • msExchDoFullReplication is set back to false

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

updating objects corresponding to a specific policy
Updating Objects Corresponding to a Specific Policy
  • Filter on policy causes the RUS to take modified action
  • Steps to altering a RUS default behavior:
    • Modify filter on policy
    • RUS queries for users who match the new and old filter
    • msExchPoliciesIncluded attribute reset
    • Administrator uses Apply Now option to apply the policy
  • Three-step RUS decision process:
    • RUS determines the recipient policy to apply to the object
    • RUS determines whether the recipient is new
    • RUS adds selected primary address of type (if needed)

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updating objects corresponding to a specific policy continued
Updating Objects Corresponding to a Specific Policy (continued)
  • Conditions for the RUS to regenerate a primary address:
    • Recipient policy has been applied
    • gatewayProxy attribute is populated
  • Conditions for adding secondary addresses:
    • When recipient is new
    • Policy has already been applied
  • Be cautious if clearing the check box for a primary address
    • All addresses of that type are removed when the policy is applied

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

summary
Summary
  • GALs are composed of several address lists
  • Default address lists are created when Exchange Server 2003 installed
  • Custom address lists are built on Active Directory attributes available for query
  • To create an address list, define to whom the policy will be applied
  • Select and filter recipients based on an LDAP query

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

summary continued
Summary (continued)
  • Multiple ways to group recipients in an address list
  • GAL should be listed before other types of lists
  • Offline address list is created and stored on an offline address list server
  • Policy is collection of configuration settings applied to Exchange objects
  • Two types of policies are available in Exchange Server 2003

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

summary continued49
Summary (continued)
  • E-mail address recipient policies control e-mail address generation
  • Mailbox Manager tracks mailbox usage
  • Mailbox Manager recommends or performs cleanup
  • RUS builds and manages address lists
  • RUS creates and maintains Exchange Server 2003 specific attribute values

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration