Key Troubleshooting areas for Transfer Applicants

1. SPRING/FALL 2011 Key Troubleshooting areas for Transfer Applicants

2. Table of Contents Technical Issues & Application Deadlines (3-4) Creating your Common Application Account (5-7) Key areas of the Common Application (8-16) Key areas of the Supplemental Application (17-24) Finalizing the application process and payment (25-26)

3. Technical Problems/Issues Tech Support is available 24 hours a day, 7 days a week from Sept-March. Browser Settings *Ensuring communication from Common App emails? All emails you receive from technical support will be sent from appsupport@commonapp.net. Please be sure to add this email address to your address book and/or safe list to prevent the messages from being blocked as “SPAM”. This is particularly important for AOL users. *For students that are unable to contact common app through the Common App Online interface, the tech-support desk can also be reached by sending an email to applicant_help@commonapp.org

4. Admission Deadlines Late Applications will be reviewed on a space and funds available basis only. Fall 2011 Please submit your application online. If you are experiencing technical problems and cannot submit your application online, please call the admissions office and we will try to assist you in any way. 714-997-6711 or 1-888-CU-APPLY.

5. When you are ready to leave the Chapman Website and apply with Common App, click on “Common Application website” SSR not required for Transfer Applicants Official high school transcripts are required if the student has less than 60 college units at the time the application is submitted OR if the transfer student has not yet taken any college level math or college level language courses! Official SAT and/or ACT scores only need to be submitted for those transfers that have less than 24 college units completed at the time the application is submitted (already has a grade on the transcripts, not ‘in progress’)

6. Required fields are marked with a gold bullet point and boldprint text International Students: please enter your entire name as it appears on your passport! * Provide a valid email address! *

7. Once Registration is complete you are now ready to apply! You MUST fill out the “My Colleges” section in order to start the application!!

8. Apply : The Common Application We recommend reading the instructions before filling out the application. When you are ready to start your application, click on “Future Plans” to begin

9. If “Yes” you will be asked to upload the athletic supplement Click link to look up occupation

10. Please fill in as much information as possible on the Family section! NOTE: • If parent does not work, you must choose “unemployed” option (use look-up link to choose this) • If parent did not go to college and/or graduate school, you must mark “not found” for school and “none” for degree received. Please fill in all information that applies!

11. To look up your college’s CEEB code, hit the “look-up” link. Tip: Enter the state and city, and then look through the list that will appear below to find your college. Then, if it is not listed, please choose “not found” and manually enter the name of your college along with the information requested. College you are currently attending or last attended. Different formats, please use the one specified Note: Simply list any name of any counselor that is listed under the Counseling Office at your current college. If applying from an Int’l college please list any principal, head of program, headmaster, etc.

12. This section is to be completed with all of your High School information. Click to ‘Add another school” if applicable (See previous slide for tips on finding CEEB codes) Continue to add each one of your colleges until all of them have been entered into the form

13. If you have official college transcripts that total fewer than 24 credits, Chapman requires either the ACT or the SAT (you may send both if desired). Test scores MUST be sent directly to Chapman by College Board, ACT, or your High School Official for them to be considered official. NOTE: If you have completed (reflected on transcript the moment you submit your application) fewer than 60 transferable units, Chapman requires official final High School transcripts as well. International students who are non-native English speakers must demonstrate proof of English proficiency: TOEFL/IELTS scores can be sent OR obtaining a C or higher in an English Composition course at the college level and have the official transcript sent to Chapman along with a note.

14. Please label your word document “Additional Information” You may either upload a separate word document, OR write a response in this box. You cannot do both.

15. You may print your application for your records, but please DO NOT mail us your printed application. When you submit your app electronically, we will notify you via mail that we have received and processed it. Do not send a paper application. Use specified format for date Type your full name You’re almost done!!!

16. Note: We require a letter of recommendation OR the Instructor’s Evaluation- we do not require both. NOTE: A Mid-Term Report may be requested at a later date by the Admission Committee.

17. Apply: Chapman Supplement Click Start to begin the Chapman Supplemental Application

18. Applicant Information Note: Required fields are marked with a goldbullet point and bold print text You will need to provide your SS# if you will be applying for financial aid International Students: Upload Financial Certification Here! Required for transfer students

19. Intended Major The Application will be processed using the first major listed – however, if interested please indicate a 2nd option Students must click here to download the department application if indicated by * next to the major Once you fill out the PDF, you MUST SAVE your department application PDF to your computer, before uploading it here (Departmental Application Only- No essays!) Film Applicants: upload your departmental essays here (Upload departmental essay/resumehere) (please save all essays/resume as one word document: “Glue them together.” You will only be able to upload one document per “Upload Document” button!)

20. Now click on View Document to check that your PDF Departmental Application came through to your satisfaction If not… then click on Delete Document and try again

21. Education Information: Optional If you choose to respond, please save your document to your computer, then upload here. Please label your word document “Education Information” for our convenience.

22. Essays Note :This is a character count, and NOT a word count. You will only be able to type up to 1000 characters. Optional BEFOREsubmitting, please check for errors & save your work! Then, when you are ready to submit, click on “Submit”

23. When you hit “Submit” and have not completed the entire supplemental application, you will get an Error Page with a list of your errors The specific errors will be highlighted in yellow on the application for a quicker find. Make sure to correct each error before saving and submitting again.

24. When your Chapman Supplemental Application has been submitted successfully, you will see the Supplement line change from “Not Submitted” to “Click here to view your supplement submitted on (date…)” If you’d like to view your supplemental, click here. Note: You cannot change any information on the supplemental after submission.

25. Please see box below- green wording and the words complete w/ the date means successful completion of your application. Next, you must go to the PAYMENT portion of the Common Application.

26. Payment **Cannot pay application fee until your application has been submitted When payment goes through, you should see this:

27. Now What How do I know you received my application? -A confirmation letter and a list of any missing documents will be mailed once your application has been processed. -Note: due high volume of applications it can take awhile before you receive this letter. How do I know I submitted the application by the deadline? -If your application, supplement & payment list “submitted” on the Common App website you made it! Do not send in a hard copy of your application as it will slow down our processing. How do I receive my username and password? -If you have not received this info. 4-6 weeks after submitting your application please contact the Admission Office so we can provide assistance. Web Advisor still says my documents are missing but I already submitted them -Normal processing time can take up to 4-6 weeks. If after that time items are still missing please call the Admission Office before re-sending materials. -Remember when mailing items please list your full name and any additional identifying information . How can I track my admission status changes through Web Advisor? -Status reads “Application complete/pending evaluation”= All required documents are in and review of your file is taking place to establish your gpa and transferability of credits. -Status reads “Pending Decision”= Your application is with the committee and is being reviewed for an admission decision (this can take up to 6-8 weeks). -Status reads “Decision Complete”= A final decision has been made on your file. Please note we will only mail out admission decisions. Decisions will not be released via phone, web or through email.