Unit 1 Teamwork. Unit 1 Vocabulary. Agreements Assertiveness Blocks Body Language Channels / Media Communication Consensus Cross-training Distractions Emotional Blocks Empathize. Equality Ethics Feedback Flexibility Initiative Jargon Negotiation Self-Esteem Setting Teamwork
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Responsibility is the willingness to be held accountable for your actions.Initiative and Responsibility
Self-control and orderly behavior inspire confidence in customers and coworkers.Self-Control
Time management guidelines:
Make a list of tasks to accomplish
Prioritize the tasks
Create a schedule and stick to itTime Management
Stress can be reduced through exercise, proper diet and sufficient sleep.
Personal distractions such as hobbies, sports, reading, listening to music, etc. will also help reduce stress.Stress Management
Communication: The process of exchanging information, ideas, and feelings.
70% of our waking hours is spent communicating.
Effective communication is two-way.