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Updates to the One-Stop Service Tracking (OSST) System. Two-Parent Family Features
Two-Parent Family Features
An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.
Children associated with the cash case will have “child” listed under the relationship column. The other parent will not. The other parent’s name is a link to his or her case. The user may select it to move to the other parent
One identifier has been placed on the manila folder tab at the top of the screen and the other identifier is located just below the screen tabs.
Two new identifiers have been added to the Case at a Glance screen. One identifier is placed on the manila folder tab at the top of the screen. The other is located just below the screen tabs.
If the system is not able to determine who the other parent is, a notice will display. For example, this case appears to have multiple adults associated with the cash assistance case.
If the other parent’s information cannot be found, a notice will also display. This means that only one parent was referred with a two-parent code.
If one parent on the case is coded as a two-parent case (UP) and the other adult is coded as a single parent (PA), a notice will be displayed. The added features will only be available on the case that is coded as a two-parent case. Once the user moves to the other adult, the jump feature will not be available.
On each of the major screens, the user will be able to quickly “jump” to the other parent’s case. This feature will only be available if the system can identify one (and only one) other adult related to the cash assistance case.
This feature will allow the user to move between cases faster. The feature will take the user directly to the other parent’s related screen. For example, if the user selects “Jump to the other parent” on the Plan Development screen, the user will be taken to the other parent’s Plan Development screen.
The hours displayed respective to both cases are based on the start date selected, which defaults to the most recent week of JPRS.
If the user jumps to a different set of five weeks, the “other parent’s” case will display the same five weeks. This allows the user to compare the same weeks for both parents.
To edit the “other parent’s” JPRS, select the Jump to Other Parent feature.
The hours scheduled and the hours entered on the other parent’s JPR screen as actual hours completed are displayed