Human Factors Course Session 4

1. Human Factors CourseSession 4 2007 March 28 Eric Davey Crew Systems Solutions

2. Introduction Session 4 - Applying HF - Group Exercise • Topics • CLS Project selection • Assessment - Identifying potential HP issues • Planning - Walkthrough of HF application stages • Determination of workscope • Selection of methods • Documentation • Exercise lessons learned • Course summary

3. CLS Project Selection • Name and description

4. Design Application HF Application Model Planning Analysis Design Testing Use In-service Need Requirements Implement Commission Goals Functions • People • Equipment Equipment • Workspace • Interface Change Management Verification Assessment Analysis • Contexts • Tasks • Errors Review • Experience Procedures • Content • Representation Validation Performance Monitoring Application (HF Plan) Staff & Training • Knowledge • Skills

5. Design Application Planning Planning Analysis Design Testing Use Need Goals Assessment Determination of the need and emphasis for human factors activities Selection of human factors activities, resources, and deliverables Application (HF Plan)

6. Design Application Analysis Planning Analysis Design Testing Use Requirements Functions • People • Equipment Describe distribution of function elements to people and equipment Analysis • Contexts • Tasks • Errors Review • Experience Describe operating situations Describe tasks performed by users Assess potential for task error & impacts Identify lessons learned from previous experience

7. Design Application Design Planning Analysis Design Testing Use Implement Input to definition of all design elements • Contexts • Task content • Information needs Guidance based on proven practice Equipment • Workspace • Interface Procedures • Content • Representation Staff & Training • Knowledge • Skills

8. Design Application Testing Planning Analysis Design Testing Use Confirm design and implementation conforms to human factors requirements • Task information • Conventions and standards Commission Verification Validation A performance test to confirm integrated system meets operational intent and human needs: • Measures • Standards for acceptance

9. Design Application Use Planning Analysis Design Testing Use In-service Identification and control of system and environmental changes Change Management Ongoing assessment of human performance with system to detect changes from expected performance Performance Monitoring

10. Exercise Feedback Lessons Learned • From the planning exercise, what have you learned? • Determining workscope • Selection of activities • Staging of activities • Selection of methods • Integration of HF with existing system design activities

11. Conclusion Summary - Key Points • Human Factors • Knowledge of human capabilities • Criteria and methods • Human Performance • Awareness of limits and variability • Provide support for performance excellence • HF Application Emphasis • Analysis and design decision support • Integration with other project activities

12. Feedback Comments • Eric Davey Crew Systems Solutions • Phone 613 584 4933 • Email davey@crew-ss.com • Website www.crew-ss.com