How to improve Customer Experience

The quality of customer service is only one component of the customer experience; other components include advertising, packaging, characteristics of the product and service, the convenience of use, and dependability.<br><br>CX (customer experience) is not a process. Itu2019s an emotion.<br><br>Itu2019s the impression that a person (or any other person) has of your brand as a result of their interactions with you.<br><br>Every connection has the chance to strengthenu2014or weakenu2014that sentiment.

emerald1
Download Presentation

How to improve Customer Experience

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


More Related