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Foodservice Rewards KPI. Q4 2011 Update. Key performance indicators. Acquisition Acquisition Quality Immersion Conversion Interaction Retention. Customer Life Cycle KPI Metrics. Acquisition. Retention. Acquisition. Quality. Customer. Interaction. Immersion. Conversion.

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key performance indicators
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Immersion
  • Conversion
  • Interaction
  • Retention

Customer Life Cycle KPI Metrics

Acquisition

Retention

Acquisition

Quality

Customer

Interaction

Immersion

Conversion

indicator dashboard
Indicator Dashboard

Acquisition

Quality

Acquisition

Immersion

Percent With 10+ Codes in First 30 Days

Percent With 5+ Products in First 30 Days

# Enrollments by Quarter

Conversion

Retention

Retention vs Attrition

Interaction

Overall FSR Satisfaction

# of Products Redeemed

key performance indicators4
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Immersion
  • Conversion
  • Interaction
  • Retention
key performance indicators6
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Immersion
  • Conversion
  • Interaction
  • Retention
acquisition quality
Acquisition Quality

Percent With 10+ Codes in First 30 Days

key performance indicators8
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Immersion
  • Conversion
  • Interaction
  • Retention
key performance indicators10
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Immersion
  • Conversion
  • Interaction
  • Retention
key performance indicators15
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Engagement
  • Conversion
  • Interaction
  • Retention
interaction
Interaction

Overall FSR Satisfaction

interaction17
Interaction

Satisfaction with Value of Earnings in Comparison to Effort of Participation

key performance indicators18
Key performance indicators
  • Acquisition
  • Acquisition Quality
  • Immersion
  • Conversion
  • Interaction
  • Retention