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Ergo Program Improvements 2007. Richard DeBusk Michael Gordon Ira Janowitz Edith Perry Mike White Kristin Amlie – UC Ergonomics Program. People are hurting!. …and it’s not just at the computer…. Objectives:. Early detection of “at risk” employees & tasks
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Ergo Program Improvements 2007 Richard DeBusk Michael Gordon Ira Janowitz Edith Perry Mike White Kristin Amlie – UC Ergonomics Program
Objectives: • Early detection of “at risk” employees & tasks • Prompt and effective interventions to reduce risk • Close monitoring and follow-up of high risk cases and work groups. Try to focus Ergo Program resources on complex & high risk tasks. • Develop employee self-reliance and supervisor accountability • Monitor and evaluate Ergo Program performance • Move ergo ‘upstream’ reactive → proactive
Current roll-outs Improve Ergo Database – useful, user-friendly Upgrade procurement process with Ergo Product Catalog & interface with Ergo dB Improve Ergonomics Training Programs Pilot test of Speech Recognition software Pilot test of Remedy Interactive software Launch Ergo Advocate Program
New Ergo Database- reports Employee & Supervisor, These are the ergo problems WE HAVE TO FIX. READ ME! Supervisor, DO THIS! Ergonomics Issues & Recommendations Supervisor, Ergo Advocate, Safety Coordinator, TALK TO ME! Product/Service, Sources and Links Communications Log
Info clear and up front… RECOMMENDATIONS - Needs a Workrite Keyboard notched corner Platfrom Ultrathin Model #488 and Pinnacle Extended Arm model # 3172-22TG (One Workplace - contact Melissa Kubit at 510-263-4157) - Needs Goldtouch Split Keyboard and detached Numeric Pad (E-Buy Pacific Safety & Supply)
Manage and Track Employee Eval Status - Supervisor Easy check of status of your direct reports
Track metrics between date of Eval and date actions completed Need to track metrics between date requested and date of eval Trigger follow-up for high discomfort scores Expanded view to include all contact/locations info
Ergo technician available for Instruction & how to order Typical desk and working computer for furniture and accessory testing Working laptop Ergo Display Room (B75-B)
Chair loaner program discontinued, but…-Improved furniture options and accessories at Ergo Display Room; input devices & accessories avail for loan-Ergo technician (Michael Gordon) trained in F&E features, fitting, and on-site adjustment & installation-Working desktop & laptop computers – test-drive stuff before you buy!-Trying to set up quick-ship for the most common chairs
3. Improve Ergonomics Training Programs • Practical (esp. ergo for supervisors) & useful • De-emphasize ergo “hardware” and “proper posture” and emphasize a real-world problem-solving approach • Emphasize interactive training and demonstrations vs. lecture • Emphasize EMPLOYEE self-reliance and SUPERVISOR accountability…monitoring problems, managing workloads and implementing ergo recommendations
4. Speech Recognition • Pilot test of Dragon NaturallySpeaking v. 9 • Assistance from IT to help deploy software • ID equipment: headset/microphone, computer speed/memory • Development of LBNL macros for compatibility & productivity • Group, online, and individual training • Support, esp. for new users
5. Remedy Interactive • Web-based self-assessment & training • Each employee rated in red, yellow or green zone of ‘risk’ based on combination of discomfort and posture scores • Individual & group data available for follow-up • Easy generation of e-mails to individuals and groups based on self-assessment results & ratings
6. Ergo Advocate Program • First line of defense and rapid response system • - Be aware of ergonomics situation in the Division • - ID problem postures and implement simple “quick fixes” • - report complex problems to Safety Coord and/or Ergonomist • Ergonomic Evaluations and Interventions • - Perform “preventive” ergo evaluations or review Remedy results • - Use ergo tools (e.g., Checklists and Ergo Product Catalog) • - Monitor progress of ergo modifications for employees - is it working?
Accountability Managers & Supervisors Networking Ergo Program Team Safety Coordinators Ergo Advocates Self-Reliance Employees
Ergo Advocate Program…what’s in it for you? • Catch ergo problems early & enhance employee comfort • Fast response time to improve work conditions • Provide insight as to the ergo needs of the Division • Allow ergonomists to focus on people with discomfort & high risk • Integration of sound ergonomics principles at Division level - ISM • Share techniques with supervisors… access ergo products more efficiently via E-Buy • Impart ergo techniques to foster employee self-reliance
= No Assigned Evaluators Ratio of Division Staff Count to Ergonomic Evaluators = 1 Evaluator assigned to multiple organizations Laboratory Directorate Staff Count: 66 1 Ergo Evaluator (Betsy Reyes) (Staff Count derived from HRIS) Operations Staff Count:: 9 1 Ergo Evaluator (Betsy Reyes) Facilities Staff Count: 241 1 Ergo Evaluator (Janice Sexson) EH&S Staff Count: 98 1 Ergo Evaluator (Matt Kotowski) Earth Sciences Staff Count: 180 1 Ergo Evaluator (Rob Connelly) Computational Research Staff Count: 166 1 Ergo Evaluator (B.MacGowan) AFRD Staff Count: 96 1 Ergo Evaluator (Frank Rosado) ALS Staff Count: 102 IT Staff Count:: 156 2 Ergo Evaluators (B. MacGowan) CFO Staff Count:: 194 1 Ergo Evaluator (Betsy Reyes) Genomics Staff Count: 182 1 Ergo Evaluator (Mike Lee) Chem Sciences Staff Count: 135 1 Ergo Evaluator (Grace Santos) Engineering Staff Count: 295 1 Ergo Evaluator (Matt Kotowski) NERSC Staff Count: 67 Human Resources Staff Count: 69 1 Ergo Evaluator (Betsy Reyes) EETD Staff Count: 292 Nuclear Sciences Staff Count: 105 2 Ergo Evaluators (Linnea Wahl) (Lori St. Claire) Life Sciences Staff Count: 324 0 Ergo Evaluators Mat’l Sciences Staff Count: 327 Public Affairs Staff Count: 36 1 Ergo Evaluator (Betsy Reyes) Physics Staff Count: 142 Physical Biosciences Staff Count: 196 1 Ergo Evaluator (Jack Salazar)
