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Innovations in Justice Information Sharing Strategies and Best Practices February 2007. Knowledge Management and Intelligence Analysis Tools. Melissa R. Johnson, CCA Communications Director, International Association of Law Enforcement Intelligence Analysts (IALEIA)

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Innovations in Justice

Information Sharing Strategies and Best Practices

February 2007

Knowledge Management

and Intelligence Analysis Tools

Melissa R. Johnson, CCA

Communications Director, International Association of Law Enforcement Intelligence Analysts (IALEIA)

New Jersey Department of Corrections, Special Investigations Division

[email protected]

information vs intelligence
Information vs. Intelligence
  • Information
    • Reports about an event or activity
  • Intelligence
    • Evaluated, analyzed information put into context upon which decisions can be made

Basic Elements of Intelligence

(Godfrey and Harris, 1971; xiii)

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THE MOST VALUABLE ANALYTIC TOOL

+ training + experience

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Define the need

Support complex investigations into organized criminal activity

Provide guidance to deployment of resources

Provide situational awareness to decision makers in a particular area

planning
Planning
  • What are your sources of information?
  • What will be your process to get information from sources?
  • What output what is needed by users?
collection
Collection
  • What’s out there, tried and tested?
  • Does what you’ve defined exist?
    • Product Demonstrations
    • User/Technology feedback
  • If it doesn’t exist, what then?
collation
Collation

Compare apples and apples

Define the criteria across the board; what functionality does the unit need from the software?

Develop functionality matrix

analysis evaluation
Analysis/Evaluation
  • Compare and contrast...
  • Cost of
  • Software?
  • Licenses?
  • Hardware?
  • Support packages?
re evaluation feedback
Re-evaluation / Feedback
  • Vendors are not all created equal
  • improvements based on input from the field?
  • New versions included?
  • reputation is important to smart businesses-
  • go to other customers
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ANALYST’S TOOLBOX

Global Intelligence Working Group

International Association of Law Enforcement Intelligence Analysts (IALEIA)

analytical technology triangle
Analytical Technology Triangle

Report/Incident Management

Database

Case/Investigative

Management

Database

Supporting

Technology

Intelligence/Tips/Leads

Database

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Report/Incident Management

Purpose: To identify initial, preliminary information about an incident that may or may not to lead to future intelligence or an investigation.

Investigative Case Management

Purpose: To track investigations and leads and activities conducted in support of investigations in order to preserve a record for investigative and prosecutorial purposes, as well as to manage work flow of investigators and analysts.

Intelligence/Tips/Leads Management

Purpose: To collect supporting information about organized criminal activity and the businesses or people associated with it. Supporting information has value but may not meet initial the burden of proof for a separate investigation on its own.

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Supporting Technology

Word Processing

Purpose: To produce text documents, including bulletins, fact sheets, investigative summaries, and analytical reports.

slide17
Supporting Technology

Spreadsheet

Purpose: To organize numerical data in a column-and-row format for summarization, calculations, comparison of data and data charting.

slide18
Supporting Technology

Relational Database

Purpose: To organize data in relation to other data in a format of records and fields arranged into several tables in order to determine commonalities and relationships among data. The relational database tool can also be used for record keeping.

slide19
Supporting Technology

Mapping/Geographic Information System (GIS)

Purpose: To display geographic data using points or shapes corresponding with specific locations or areas on a map to aid in crime mapping and strategic intelligence charting.

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Supporting Technology

Public Information Database Resources

Purpose: To provide access to compiled public data sources with one comprehensive search.

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Supporting Technology

Presentation Software

Purpose: To produce professional looking slide show presentations, with the capability to incorporate text, photographs, graphics, and animation.

Working Hard…

slide22
Supporting Technology

Graphics Software

Purpose: To illustrate concepts or conclusions using graphic arts.

http://www.jivepuppi.com/jivepuppi_paths_to_the_crime_scene.html

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Supporting Technology

PDF File Creation Software

Purpose: Allows the creation of PDF format files. PDF files can be viewed and printed on any platform (Macintosh®, Microsoft® Windows®, UNIX®), thereby facilitating the sharing of information.

slide24
Supporting Technology

Statistical Analysis Software

Purpose: To analyze large amounts of data to identify trends.

slide25
Supporting Technology

Publishing Software

Purpose: Produce professional looking publications, such as newsletters or bulletins

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Supporting Technology

Communications/Telephone (Toll) Record Software

Purpose: To organize structured information collected from telephone billing systems (including cellular phones), pen registers, and dialed number recorders for analysis

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Supporting Technology

Timeline/Flowcharting

Purpose: To display chronological events in an easy-to-understand format.

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Supporting Technology

Link Analysis

Purpose: To link associated information from a structured data source and display the links between entities in a graphic display. Also useful for documenting data sources and can help FIND the links in a large, complex data set. This type of software can also include a timeline or flowcharting capability.

1999 Orion China Study Chart

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Supporting Technology

Data Mining /Text Mining

Purpose: Automates the process of determining patterns and relationships in extremely large volumes of information (either statistical or in text) too large for an individual to manage.

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Supporting Technology

Data Visualization

Purpose: To automatically display information in formats such as graphs and pie charts. This capability can sometimes be part of a larger software application, such as spreadsheet software

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Innovations in Justice

Information Sharing Strategies and Best Practices

February 2007

Knowledge Management

and Intelligence Analysis Tools

Melissa R. Johnson, CCA

Communications Director, International Association of Law Enforcement Intelligence Analysts (IALEIA)

New Jersey Department of Corrections, Special Investigations Division

[email protected]

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