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What It Takes To Be The Best Sam P. Lamerato, CPFP Superintendent of Fleet City of Troy, MI email@example.com
Getting Started • New Kid on the Block • Earn respect from others • Research and learn 24/7 • Training and Conferences (APWA, CCG, Etc.) • Certifications – ASE, CPFP, etc. • Council meetings & budgets • Meet with user departments • Set Goals
Get Involved • Step up and help • Commitment to an organization • Network with all employees • Network with other fleets • Network with vendors • Open Door Policy • Investment • Union Negotiations
Mentors Honesty Integrity Loyalty Work Ethic
Try Something New • Hiring Techniques • Be Persistent • Cost Savings • Take notes and pictures • Reach out to other communities • Walk the Talk • Say Hello • Celebrate
Birthday Recognition Happy Birthday Dave 07/28/2008
December 21, 2007 Dear Pete, Laurie and family, I’d like to take the opportunity to wish you and your family a safe and joyful holiday. For the past year Pete, you have been a dedicated employee to the City. Your loyalty to the division has made the Troy Fleet Maintenance a superior division in the Public Works Department. As we enter a new year, many challenges lie ahead. I feel confident that our Fleet Maintenance Division, working together withthe skills and abilities of its staff, will face the challenges successfully. You are an important part of our success, and I want to thank you for your commitment to the department. Sam L.
Fleets Importance • Fleet is the foundation • City Services • Without Fleet – City pride won’t ride • Your Customers • Mission Statement • Business Cards • Service Agreements
Philosophy There are a lot of reasonsthings happen that affect our division, however when we allow those reasons to become excuses for a lack of performance we get ourselves into trouble.
Challenges Every week there are new challenges that face our Fleet Division and new opportunities that present themselves.
Fleet Managers There are no crutches, alibis or excuses – you are responsible for results. You’ve got to take control of any situation and do whatever it takes to ensure continued success.
W.I.N. • What’s • Important • Now • Lou Holtz, Football Coach Notre Dame - Retired
Quotes • If you rehearse perfectly in your mind, you will execute perfectly at the right time. • Duncan Tooley • www.Tooleytraining.com
Ten Simple Two Letter Words • IF • IT • IS • TO • BE • IT • IS • UP • TO • ME
If you continue to do what you’ve always done, you will continue to get what you’ve always gotten. (W.W.) • Good enough isn’t good enough if it could be better- • Better isn’t good enough if it could be best
Closing Comments • Sowing seeds for success - starts with you • Garden and the Glove • Leaving Troy & Family • Passion – If you don’t have passion for what you do - this job is not for you.
"Thinking always ahead, thinking always of trying to do more, brings a state of mind in which nothing is impossible." Henry Ford
APWA 2008 NORTH AMERICAN SNOW CONFERENCE Any Questions