pastoral counselors as employee assistance professionals n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
PASTORAL COUNSELORS AS EMPLOYEE ASSISTANCE PROFESSIONALS PowerPoint Presentation
Download Presentation
PASTORAL COUNSELORS AS EMPLOYEE ASSISTANCE PROFESSIONALS

Loading in 2 Seconds...

play fullscreen
1 / 37

PASTORAL COUNSELORS AS EMPLOYEE ASSISTANCE PROFESSIONALS - PowerPoint PPT Presentation


  • 127 Views
  • Uploaded on

PASTORAL COUNSELORS AS EMPLOYEE ASSISTANCE PROFESSIONALS. American Association of Pastoral Counselors 2012 Annual Conference April 19 - 21, 2012 Leesburg, VA. Bob Menz , Dmin, AAPC, CEAP, CPSP, DAPA Corporate EAP Director Emerson Climate Technologies.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'PASTORAL COUNSELORS AS EMPLOYEE ASSISTANCE PROFESSIONALS' - eliza


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
pastoral counselors as employee assistance professionals

PASTORAL COUNSELORSASEMPLOYEE ASSISTANCE PROFESSIONALS

American Association of Pastoral Counselors

2012 Annual Conference

April 19 - 21, 2012

Leesburg, VA.

Bob Menz, Dmin, AAPC, CEAP, CPSP, DAPA

Corporate EAP Director

Emerson Climate Technologies

today let s critically think outside the box

TODAY LET’S CRITICALLY THINK OUTSIDE THE BOX

A farmer has 17 sheep. All but nine died. How many did he have left?

today let s critically think outside the box1

TODAY LET’S CRITICALLY THINK OUTSIDE THE BOX

A farmer has 17 sheep. All but nine died. How many did he have left?

I have in my hand two coins which total 55 cents in value. One is not a nickel. What are the two coins?

today let s critically think outside the box2

TODAY LET’S CRITICALLY THINK OUTSIDE THE BOX

A farmer has 17 sheep. All but nine died. How many did he have left?

I have in my hand two coins which total 55 cents in value. One is not a nickel. What are the two coins?

A woman gives a beggar 50 cents. The woman is the beggar’s sister but the beggar is not the woman’s brother. How come?

today let s critically think outside the box3

TODAY LET’S CRITICALLY THINK OUTSIDE THE BOX

A farmer has 17 sheep. All but nine died. How many did he have left?

I have in my hand two coins which total 55 cents in value. One is not a nickel. What are the two coins?

A woman gives a beggar 50 cents. The woman is the beggar’s sister but the beggar is not the woman’s brother. How come?

How many 3 cent stamps in a dozen?

outline

OUTLINE

EAP History

EAP Models

EAP Philosophy

EAP Purpose

EAP Banners

Psychergonomics

Principles of Wellness

Corporate Advantage

Cost Effectiveness

Utilization and Need

Warning Signs for Employees at Risk

Utilization at Emerson Climate Technologies

EAP Professionals

Ministers as EAP’s

eap history

EAP HISTORY

Employee Assistance Programs (EAP’s) grew out of organized labor’s (unions) desire to help employees struggling with alcohol and substance abuse.

EAP’s later evolved into programs to assist troubled employees, and their families, with mental health and substance treatment as well as emotional support.

Today, EAP’s work with employees and employers with a full array of treatment options as well as illness/disease prevention, wellness/safety practices, and balancing work- life issues.

eap models

EAP MODELS

Internal – Positive - EAP understands the organization.

Negative - EAP may be considered a part of the company.

External – Positive - perception of confidentiality.

Negative - lack of company knowledge.

Onsite – Positive - accessibility.

Negative - employee may be seen entering your office.

Offsite – Positive - creates better confidentially.

Negative - not as accessible.

eap philosophy

EAP PHILOSOPHY

Improvement in an employee’s well being (i.e.. Health, relationships, mental & emotional functions) translates to improvement in the company's well being, (i.e.. Quality of work, productivity, absenteeism/presenteeism).

EAP’s seek to help normal people with typical problems.

eap purpose

EAP PURPOSE

The primary purpose of EAP’s is to help employers and employees by assisting with behavioral and /or lifestyle problems, especially when it interferes with work.

The second purpose is to offer managers a system to deal with situations involving declining work performance which does not interfere with or replace the normal disciplinary process.

employee assistance banners

EMPLOYEE ASSISTANCE BANNERS

The Employee Assistance Society of North America (EASNA) This body certifies programs.

The Employee Assistance Professionals Association (EAPA) This body certifies individuals.

The recognized Employee Assistance Certification is the Certified Employee Assistance Professional (CEAP).

psychergonomics

PSYCHERGONOMICS

When I started at Emerson Climate Technologies/Copeland Brand Products over 20 years ago, ergonomic concerns were front and center. Safety glasses, ear protection, steel toe shoes, safety switches, and work station design were considered necessary for the employees health and safety. The costs and savings were calculated.

For the last two decades, these considerations have expanded to include such things as; safety classes, health fairs, flu shots, and wellness initiatives.

What is now being tracked by some companies are the hidden costs of such things as marital conflict, stress, and depression.

slide15

PRINCIPLES OF WELLNESS“Physical health is not merely the absence of physical illness, Mental health is not merely the absence of mental illness, and Spiritual health is not merely the absence of spiritual illness.”From:A Pastoral Counselor’s Model for Wellness in the Workplace: Psychergonomics

Illness is a process and not an event – so is wellness.

Illness is a metaphor of what is wrong in one’s life and is filled with meaning.

Meaningful and purposeful existence promotes health.

Linguistic expressions often find physical manifestations (getting sick).

There are sometimes unconscious secondary gains in illness.

Dis ease in one dimension of a person’s life may present itself in another dimension.

Illness does not occur in just one part of a person’s life.

Enhancement in one part of a person’s life leads to improvement in other parts.

One can minimize the forces outside one’s control, such as losses and carcinogens, by maintaining a healthy attitude and lifestyle.

Everyone has a healer within.

eap and the corporate advantage

EAP AND THE CORPORATE ADVANTAGE

For employers to assume a degree of responsibility toward wellness makes sense on many fronts.

Financial Investment.

Happy and healthy employees make better employees – the fewer the health risks, the better the productivity.

With the time we invest at work and the influence we receive at work – the workplace is a natural setting to promote wellness.

Identifying variables such as direct medical costs, frequency of a claim, rate of disability for a claim, average length of absence for a condition, may provide information helpful in implementing specific disease management strategies.

Presenteeism.

eap presence the advantage

EAP PRESENCETHE ADVANTAGE

66% of worksites with 100 or more employees and

90% of Fortune 500 firms have an EA Program.

The national average EAP Utilization across all business and industry is 4.5%.

Research consistently shows that EAP services reduce absenteeism, improve productivity, and have a positive return on investment – especially when the utilization rate remains above 4%.

eap cost effectiveness

EAP COST EFFECTIVENESS

McDonald Douglas: EAP revealed a 4:1 return on investment (ROI).

Virginia Power: Employees who accessed EAP had 23% lower costs

than employees who accessed behavioral health.

Proctor and Gamble Oxnard Facility: EAP saved the company 39% of projected behavioral health care expenses.

Chevron Corporation: EAP revealed a cost benefit return of 14:1.

Consolidated Rail Corporation (Conrail): EAP revealed greater than a 3:1 ROI.

United Airlines: Estimated that it gets a $16.95 return on every dollar invested in their EAP.

Johnson and Johnson: EAP saved $7 million in 2004.

Emerson Climate Technologies: EAP value study showed a 5:1 ROI.

eap utilization the need

EAP UTILIZATIONTHE NEED

These are the most tumultuous times most of us have ever seen.

A strained society creates strained families and strained lives.

In fact, all of the Social Institutions are stressed.

eap utilization the need1

EAP UTILIZATIONTHE NEED

The top stressors recently documented by the American Psychological Association are:

Money (81%)

The economy (80%)

Work (67%)

Health issues (67%)

eap utilization the need2

EAP UTILIZATIONTHE NEED

A recent study administered by The Employee Assistance Society of North America (EASNA) showed:

88.2% increase in requests for financial services.

82.4% increase in requests for coping with stress.

41.2% increase in requests for legal services.

11.8% increase in requests involving domestic violence.

eap utilization the need3

EAP UTILIZATIONTHE NEED

Most adults with substance problems are employed.

29% of full-time workers engage in binge drinking.

8% engage in heavy drinking.

8% have used illicit drugs in the past month.

A growing number of employees are under the mind altering influence of “legal” drugs.

eap utilization the need4

EAP UTILIZATIONTHE NEED

Family Issues (50% of marriages end in divorce – how many marriage problems are in your workplace?) –

could this impact absenteeism?

Depression (11 million people are being treated for depression in the U.S. – how many may be suffering in your workplace?) – could this impact medical costs?

Financial Problems (there were more bankruptcies than divorces last year – how many are financially struggling in your workplace?) – could this impact morale?

Substance Abuse (about 8 million people need treatment for an illicit drug problem and about 19 million need treatment for an alcohol problem – how many employees are substance impaired in your workplace?) –

could this impact safety?

eap utilization the need across the u s

EAP UTILIZATIONTHE NEED ACROSS THE U.S.

Job displacement and unemployment have been linked to lower rates of participation in social activities, lower levels of mental health, and heavy drinking.

eap utilization our response

EAP UTILIZATIONOUR RESPONSE

Differentiating EAP’s from Behavioral Health Programs has two distinct and separate advantages.

From the employees perspective, EAP’s seek to help normal people with typical problems – thus minimizing any stigma.

From the employers perspective, EAP’s (especially those who are CEAP’s) are trained in and sensitive to HR issues – thus understanding the company’s point of view.

For all involved, it is always important that intervention and treatment come sooner rather than later to minimize the debilitating effects of stressors.

know the warning signs of employees at risk

KNOW THE WARNING SIGNS OF EMPLOYEES AT RISK

Lack of sleep/constant fatigue

Excessive anxiety

Excessive irritability/conflicts

Increased alcohol/illicit drugs/ medication abuse

Persistent sadness/crying

Increased withdrawal/apathy

Abnormal behavior

know the warning signs of employees at risk1

KNOW THE WARNING SIGNS OF EMPLOYEES AT RISK

Excessive sick leave

Absences – especially with a pattern

Inability to stay focused

Accidents on or off the job

Declining quality and productivity

Direct or indirect threats

Family crisis – death, divorce, financial

why employees and family members contact the eap at emerson climate technologies

Why Employees and Family Members Contact the EAP atEmerson Climate Technologies

’08’09’10’11

36% 30% 32% 29% Marriage and Family

20% 31% 27% 26% Mental and Emotional

8% 7% 4% 4% Financial

4% 4% 2% 3% Grief and Loss

3% 3% 3% 3% Drug and Alcohol

2% 1% 2% 2% Conflict and Emergency

27% 24% 30% 33% Consultations

2011 counseling statistics 939

2011 Counseling Statistics 939*

Marriage 192

Individual 127

Couple 65

Marriage and Family 78

Individual 57

Multiple 21

Emotional/Mental 166

Stress 41

Depression 24

Emergencies/Injuries 0

Conflict at Work 20

Chemical 27

Alcohol 18

Drugs 9

Financial 43

Grief/Loss 31

Group 0

Consultation 317

-- Referral In 85

-- Follow Up 150

-- Other 82

Other 0

eap professionals must encompass

EAP PROFESSIONALS MUST ENCOMPASS

Trust/Confidentiality

Professional standards, state law, HIPAA

Perception

Service/Competence

Availability, resource awareness, policy

If this is absent, the employee will not return

Know your clientele

eap professionals must encompass1

EAP PROFESSIONALS MUST ENCOMPASS

Program/Substance

Comprehensive, proactive, educational

Special programming provided for crisis situations

Visibility/Advertising

Posters, articles, messages on TV monitors, presentations

Being available for Q & A’s at brown bag luncheons and health fairs

the meaning in words

THE MEANING IN WORDS

Whole – from Old English Hale – and from which we get the word health.

Doctor – from Latin for teacher.

Psyche – from Greek referring to the soul.

Therapist – from Greek therapon – one who helps and heals. The Latin translation for therapon is ministerium, from which we get the word minister.

Psychotherapist – is a Soul Minister.

psychotherapist

PSYCHOTHERAPIST

Psycho

the

rapist

the clinically trained minister as eap professional

THE CLINICALLY TRAINED MINISTERAs EAP PROFESSIONAL

Who understands and nurtures soul and wellness better than professionals like you?

This gives you an advantage over those in secular mental health.

Many consider pastoral trust a sacred commodity.

However, education may be needed to assure there will be no evangelism or proselytizing.

eap professional ceap requirements

EAPPROFESSIONAL (CEAP)REQUIREMENTS

Advanced degree in mental health.

25 hours of supervision from a CEAP.

Pass a lengthy test with focus on three disciplines

Mental Health

Substance Abuse

Human Resources

Maintenance of 60 Professional Development hours every 3 years

eap employment

EAP EMPLOYMENT

Join an EAP company – This would likely involve an external model.

Market your EAP skills to a local employer – This would likely involve an internal model.

Become a local provider for a national EAP company – Many local companies have contracts with large and national EAP companies and when an issue arises, the company call their contracted EAP and the EAP calls their local provider.

a new professional descipline

A NEW PROFESSIONAL DESCIPLINE

Pastor/Employee Network of Integrated Services