Students and other Persons of Concern

1. Students and other Persons of Concern

2. Presenters Anne Hudgens Dean of Students Christopher Wolf Commander, CSU Police Department Investigations Dwight Burke Sergeant, CSU Police Department Investigations Jennifer D. Van Norman Student Case Management & Referral Coordinator

3. Session Overview • Welcome! • Shots Fired Video • Philosophy • Colorado State University Systems • Partners & Programs • Myths & Behaviors about Mental Illness • Student Consultation Team (formerly Emergency Consultation Team) • Case Management • CSU Police Department • Questions & Answers

4. Shots Fired on Campus Two videos that invite discussion on response options to an active shooter on campus or in offices is being offered for viewing to university students and staff by the Colorado State University Emergency Management Team. • http://publicsafety.colostate.edu/AShooter.htm • Enter CSU Login and Password

5. CSU’s Philosophy Model of Strategy Identification --- Prevention --- Response --- Post Incident

6. Public Safety Partners • CSU Police Department • VP Student Affairs • Conflict Resolution and Student Conduct Services • University Counseling Center • Office of the General Counsel • Residence Life • Office of Woman’s Programs • Human Resources • CSU Facilities • Training & Organizational Development • Environmental Health • Web Development and IT • ACNS • Telecommunications

7. Public Safety Programs • Consultation Team • Student Case Management and Referral Coordinator • Counseling Center Triage Coordinator • Building / Site Survey and Assessments • Video Surveillance, Alarm Projects, Access Projects • Shots Fired / Workplace Violence Video Presentations • Employee Assistance Program (EAP) • Rave Text Alert System • Emergency Management Team • Emergency Phones • Website Management System • Building Proctor and Training Program • Training Seminars (FERPA, Safety, etc) • SafeWalk Program • Conflict Resolution and Student Conduct Services • Coming Soon – Rave Guardian System Coming Soon!

8. Mental Health Issues Over the past 10-15 years there has been a significant increase in the number of university students diagnosed with a mental illness and the severity of the symptoms are more significant. • Able to come to University because of early • identification and ongoing treatment • Anxiety/Stress • Depression • Alcohol/Drugs • Bi-polar disorders • Personality disorders • Psychotic disorders • Seeing increase in co-occurring disorders • also complicate the clinical picture. 

9. Indentifying Behaviors • Developmentally Typical • Substance Abuse • Mental Health • Anti-social Behaviors

10. Truths & Myths about Mental Illness • Psychological disorders most • rapidly rising disability on • campuses across the country • Wide range of types, severity and functional impact – not monolithic • ADHD, LD to more severe disorders like bipolar, schizophrenia, • personality disorders • Highly changeable over time • Functional impact varies greatly • Research suggests that most individuals diagnosed with mental illness • are no more likely than other to exhibit violent or aggressive • behavior. • Actually, there are some diagnoses that are significantly less likely to • be violent than the normal population.

11. Consultation Team This committee is convened when an incident involving a student occurs that could potentially cause harm to the student, other students, staff, faculty or the community. The team recommends and initiates responses that provide for the well-being, safety, and respect of those involved. • Consultation Team: • Dean of Students • General Counsel Office • Associate Executive Director of HHS/UCC • Director of Residence Life • Director of CRSCS • Associate Director of OWPS • CSU Police Detective • Student Case Management & Referral Coordinator • EAP Manager

12. Student of Concern Student Identified by faculty, staff, student, community or family member and contacts the Division of Student Affairs Dean of Students Behavior of student IS perceived as a direct threat or disruptive to others Behavior of student is NOT perceived as a direct threat or disruptive to others • Consultation Team: • Dean of Students • General Counsel Office • Associate Executive Director of • HHS/UCC • Director of Residence Life • Director of CRSCS • Associate Director of OWPS • CSU Police Detective • Student Case Management & Referral • Coordinator • Information Gathering/Referral from/to collateral agencies/programs on campus that may include: • Other faculty/staff/students • Resources for Disabled Students • Conflict Resolution and Student Conduct Services • Student Case Management & Referral • Office of Women’s Programs and Studies • University Housing • CSU Police Department • Student Plan from recommendations of all involved that may include: • Conflict Resolution and Student Conduct Services • Ongoing case management • Parent/Guardian involvement • University Withdrawal • Alternative living arrangements • Referral to campus resources • Referral to community resources • No action • Other

13. CSU’s Approach The Division of Student Affairs at Colorado State University offers a full complement of services available to students. In difficult situations, which might include mental health, personal or family crisis, illness, or injury a student might benefit from a coordinated needs assessment and appropriate referral. The focus is on minimizing the impact of behaviors on the individual, faculty, staff and other students.

14. What is a “Case Manager”? • Hired Fall 2007 • Reports to Dean of Students • Close relationships with campus and community resource providers • Core functions • Works with students in “crisis” • Hospital Liaison (PVH System, Mountain Crest Behavioral Health & Island Grove Detox) • Connect students to campus resources • Coordinate transitions from CSU to external community providers • Assist students and families with internal procedures (withdrawal, appeals, etc.)

15. FERPA Health or Safety Emergency: In an emergency, FERPA permits school officials to disclose without student consent education records, including personally identifiable information from those records, to protect the health or safety of students or other individuals. Law Enforcement: Investigative reports and other records created and maintained by law enforcement units are not considered education records subject to FERPA. Accordingly, institutions may disclose information from law enforcement unit records to anyone, including outside law enforcement authorities, without student consent. Disclosure to Parents: Schools may disclose education records to parents if a health or safety emergency involves their son or daughter; if the student who is under age 21 has violated any law or its policy concerning the use or possession of alcohol or a controlled substance; a school official may generally share with a parent information that is based on that official's personal knowledge or observation of the student.

16. Who is a Student of Concern? Staff • Student is argumentative, belligerent, inappropriate • Student reports health or mental health concerns that interfere with daily life • Another student/staff/family member reports strange or out of character behavior • Student reports thoughts or behaviors of harming self or others • Any behavior that you find disturbing or alarming Faculty • Any of the previous • Student has uncharacteristically stopped attending class • Student turns in written or online work that is disturbing • Student communicates in a bizarre fashion (email, voice mail, in person)

17. Recognizing a Distressed Student • Depressed or lethargic mood • Hyperactive or rapid speech • Uncontrolled or chronic crying • Strange or bizarre behavior indicating loss of contact with reality • Not engaging in self care • Highly disruptive behavior • Threats of harm to self or others • Inability to communicate clearly

18. Case Examples • Department of Art • Student turned in “fictional” work with characters that were very • similar to instructor and graduate staff • Department of Biochemistry & Molecular Biology • Student was referred to Case Management from local hospital; • made threats against academic adviser. • Center for Advising and Student Achievement • Parent calls in to report that student is hospitalized and wants to • withdraw student from classes • Student Financial Services • Student with bizarre behaviors

19. Working with Distressed Students Strategies • Talk to the student • Express your concern • Give hope • Avoid judging, evaluating, & criticizing • Maintain the professional relationship • Refer • Consult • Process Tips for Staff & Faculty • Take any threat to self or another seriously • Utilize campus services – Call and Refer • Plan, establish and communicate safety and security measures • Develop and practice office protocols on how to respond to mental health or potentially violent situations

20. Who Should I Call? Division of Student Affairs Dean of Students 491-5312

21. Who Should I Call? When in doubt or there is ANY concern about your or another’s safety: CALL 911

22. CSU Police Department • When should I call the Police? • Should I call 911 or another number? • What will the police do? • What should I do after the police leave?

23. Questions & Answers