Chapter Map Chapter 5: IT Infrastructures Productivity Decision Making Team Collaboration Business Partnerships & Alliances Global Reach Organizational Transformation
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Chapter 5: IT Infrastructures
Information technology infrastructure includes:hardwaresoftware andtelecommunications equipment that provide the technological foundation for the organization’sgoalsprocesses andstrategies.
An organization’s goals determines everything it does. For example, a goal of the Canadian military would be to keep military secrets confidential and secure.To support this goal, the military has a hierarchical organizational structure.
a) Client/server network (Client computers access hardware, software and/or information kept on a server computer.)
b) Internet (Global reach refers to the ability of a company to do business with any customer that accessible using the Internet.)
Enterprise Application Integration (EAI) combines both business information and business processes so they appear as if they were one unified system.
Enterprise Application Integration Middleware(EAI middleware) is prebuilt software used to translate and transfer information between systems. ActiveWorks is an EAI middleware package.
The IT infrastructure must include the information architecture which gives the details on where and how information is stored on storage devices.
When a company uses global IT infrastructure components, it can support employees, suppliers, distributors or customers anywhere there is an Internet connection.