Things To Consider While Choosing e-Discovery Services Provider

1. Things to Consider While Choosing e-Discovery Services Provider The number of e-discovery serviceproviders in the Unites States is high, and without a doubt, these companies have some of the most technical and knowledgeable service providers, who also use top of the line software as well as hardware to provide the most affordable and efficient processes for your firm. But the question remains: out of all of the e-discovery services providers, how can you choose the right one for your company? How would you know if a provider was actually able to manage your project, get it done on time and follow all of your instructions? Well there is a company that has offices all over the US, (9 in total, including, in Atlanta, Miami, Chicago, Detroit, Jacksonville etc…). Elijah employs extremely skilled e- discovery expertswho are very skilled and recognized for excellence at their jobs and offer exceptional service. Like with any professional, it’s hard to understand their skills or service until you give them a try. Of course, there is no trying before buying but there are several good ways to determine a great e-discovery services provider and evaluate whether or not you want to give them a shot. What to Consider When Choosing an e-Discovery Services Provider? 1.Who Will You Be Working With? Many sales reps tell you that they will be available when questions or issues arise, but when something actually comes up, you are directed to the office manager. You have built an understanding with a salesperson, but in this case, you will then have to rebuild an understanding with the office manager. You can avoid that by getting to know who will be the key point of contact throughout the project, and as per your specifications. Usually, an in-person meeting is recommended but you can also do that via video conference. Understand how they approach a project, how they function while handling data, where the data center is, security, etc... Be certain that your e-discovery services

2. providerwill bedevoted to you as a client, and be 100% sure you trust them with your data. 2.Previous Performances On Similar Projects Find out about previous projects your e-discovery services provider has handled in the past. Depending on what you already know about the types and volume of data, analyze how they have handled similar projects in the past. See if they are absolutely transparent with you. 3.Whether Or Not The Tools They License or Have Experience With Work Best For Your Case A lot of e-discovery services providershave made a ton of money from licensing a review tool and hosting data on those solutions. They are highly knowledgeable about the tool and if that tool is ideal for your project, that is wonderful. But what if it is not the perfect tool? Many providers will tell you everything that you can do with their existing tool, but they will probably not inform you if there is a better one on the market that is more cost-effective for your case. Some providers such as Elijah offer various tools and give you all the information for you to make a choice. 4.Begin With A Small Issue If you are planning on trying before buying, you must start with a small issue or use a sample matter, perhaps a case that you are using another tool for and share a dummy copy of the data with the e-discovery services provider. Only then will you be able to appropriately compare the results. 5.Client References

3. This is among the best and the most essential ways of analyzing providers. Research the names of other firms that have hired the provider and ask all of your questions that you answers to. What was the process, who was the project manager, what type of data was in question, what software was used, etc. If you do not see any major issues about the provider, there is no reason why you should not hire him/her. EndNote The right understanding with your e-discovery services provider can be very beneficial. Technology is ever-changing. New tools are introduced in the market and the cost of old technology is out. You must evaluate what your organization is doing and whether you are making the right decisions in the interest of your client. You can always get in touch with Elijah to answer questions to begin the process as they employ many e-discovery experts, across many states.