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Using the keypad. The question & options will be shown We may give you thinking time A visible countdown will be shown During the countdown the red light will flash on the keypad When you hear the music press the number that corresponds to your answer. 10. You have. seconds.

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using the keypad
Using the keypad
  • The question & options will be shown
  • We may give you thinking time
  • A visible countdown will be shown
  • During the countdown the red light will flash on the keypad
  • When you hear the music press the number that corresponds to your answer

10

You have

seconds

what sex are you

What sex are you?

What sex are you?
  • Male
  • Female
  • Male
  • Female

72%

101 votes

28%

40 votes

10

You have

seconds

what age are you

What age are you?

What age are you?
  • Under 25
  • 25 – 35
  • 36 – 45
  • 46 – 55
  • 56 – 65
  • 66 or older
  • Under 25
  • 25 – 35
  • 36 – 45
  • 46 – 55
  • 56 – 65
  • 66 or older

5%

7 votes

22%

30 votes

30%

42 votes

28%

38 votes

13%

18 votes

2%

3 votes

10

You have

seconds

what type of company do you work for

What type of company do you work for?

What type of company do you work for?
  • Insurance company
  • IFA
  • Employee benefit consultant
  • Insurance broker
  • Mortgage broker
  • Network
  • Other
  • Insurance company
  • IFA
  • Employee benefit consultant
  • Insurance broker
  • Mortgage broker
  • Network
  • Other

18%

25 votes

36%

49 votes

1%

1 vote

11%

15 votes

12%

17 votes

5%

7 votes

17%

24 votes

10

You have

seconds

what proportion of your business is commission based
Under 10%

10-20%

21-30%

31-40%

41-50%

51-60%

61-70%

71-80%

81-90%

91-100%

What proportion of your business is commission based?

What proportion of your business is commission based?
  • Under 10%
  • 10-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

16%

17 votes

8%

8 votes

1%

1 vote

2%

2 votes

3%

3 votes

9%

9 votes

4%

4 votes

17%

18 votes

2%

2 votes

38%

39 votes

10

You have

seconds

what proportion of your business is group

What proportion of your business is group?

What proportion of your business is group?
  • 25%
  • 26% – 50%
  • 51% - 75%
  • 76% - 100%
  • 25%
  • 26% – 50%
  • 51% - 75%
  • 76% - 100%

84%

90 votes

3%

3 votes

5%

5 votes

8%

8 votes

10

You have

seconds

a general election could be round the corner what is your money on

A General Election could be round the corner. What is your money on?

A General Election could be round the corner. What is your money on?
  • Labour back in by a mile
  • Brown hangs on by a whisker
  • Hung Parliament
  • Tories creep back in
  • Cameron sweeps the board
  • Labour back in by a mile
  • Brown hangs on by a whisker
  • Hung Parliament
  • Tories creep back in
  • Cameron sweeps the board

26%

38 votes

48%

68 votes

6%

8 votes

19%

27 votes

1%

1 vote

10

You have

seconds

slide9

Sporting failures. On the whole, England have had an autumn of glorious failure on the world sporting stage. How do you view this?

Sporting failures. On the whole, England have had an autumn of glorious failure on the world sporting stage. How do you view this?
  • Beyond caring
  • Crying in my beer
  • I’ve become a Scottish curling fan
  • I spy a glimmer of hope
  • Can’t see what all the fuss is about
  • We’re not as bad as we think
  • Beyond caring
  • Crying in my beer
  • I’ve become a Scottish curling fan
  • I spy a glimmer of hope
  • Can’t see what all the fuss is about
  • We’re not as bad as we think

12%

20 votes

5%

7 votes

7%

10 votes

13%

19 votes

22%

33 votes

41%

61 votes

10

You have

seconds

how does the future for intermediated advice based health and protection business look to you

How does the future for intermediated/advice based health and protection business look to you?

How does the future for intermediated/advice based health and protection business look to you?
  • Bleak
  • Squeezed but surviving
  • About the same
  • Improving
  • Booming
  • Bleak
  • Squeezed but surviving
  • About the same
  • Improving
  • Booming

6%

8 votes

29%

40 votes

30%

42 votes

29%

40 votes

6%

9 votes

10

You have

seconds

slide11

Which three of the five topics that came top of the web poll of delegates would you like the panel to tackle later this morning? (Please vote up to 3 options)

Which three of the five topics that came top of the web poll of delegates would you like the panel to tackle later this morning? (Please vote up to 3 options)

  • Declined claims
  • Retail Distribution Review
  • Revolution or Evolution?
  • Raise awareness and grow the industry
  • Value Vs Price
  • Declined claims
  • Retail Distribution Review
  • Revolution or Evolution?
  • Raise awareness and grow the industry
  • Value Vs Price

228

171

124

190

128

10

You have

seconds

slide12

How aware are you of Cover’s Promoting Protection campaign? On a scale of 1-5 where 1 is Never heard of it, to 5 Fully aware

How aware are you of Cover’s Promoting Protection campaign? On a scale of 1-5 where 1 is Never heard of it, to 5 Fully aware
  • Never heard of it
  • Fully aware
  • Never heard of it
  • Fully aware

50%

78 votes

24%

38 votes

9%

15 votes

9%

15 votes

8%

13 votes

10

You have

seconds

do we need the government to step in and highlight the need for protection

Do we need the Government to step in and highlight the need for protection?

Do we need the Government to step in and highlight the need for protection?
  • Yes
  • No
  • Don’t know
  • Yes
  • No
  • Don’t know

55%

86 votes

41%

64 votes

4%

7 votes

10

You have

seconds

do you think that all product providers and ifas should adopt common messages and marketing themes

Do you think that all product providers and IFAs should adopt common messages and marketing themes?

Do you think that all product providers and IFAs should adopt common messages and marketing themes?
  • Definitely
  • Nice idea but you won’t get agreement
  • The trade associations should run a separate campaign
  • Any generic campaign or campaign theme is a non-starter
  • Definitely
  • Nice idea but you won’t get agreement
  • The trade associations should run a separate campaign
  • Any generic campaign or campaign theme is a non-starter

23%

35 votes

43%

64 votes

17%

26 votes

17%

25 votes

10

You have

seconds

are protection products too complicated for the public to understand

Are protection products too complicated for the public to understand?

Are protection products too complicated for the public to understand?
  • Not at all complicated
  • Far too complicated
  • Not at all complicated
  • Far too complicated

5%

7 votes

18%

28 votes

22%

34 votes

43%

67 votes

12%

19 votes

10

You have

seconds

should modules on financial protection feature in the new school citizenship curriculum

Should modules on financial protection feature in the new school citizenship curriculum?

Should modules on financial protection feature in the new school citizenship curriculum?
  • Yes, definitely
  • Nice idea but it won’t happen
  • 16 year olds are too young to take in the message
  • Schools have enough to teach already
  • Yes, definitely
  • Nice idea but it won’t happen
  • 16 year olds are too young to take in the message
  • Schools have enough to teach already

41%

65 votes

12%

19 votes

24%

38 votes

23%

36 votes

10

You have

seconds

what should be the next steps for the promoting protection campaign vote for up to 3 options
Hold a conference

Agree the marketing themes/slogans

Raise money from the industry for a generic campaign

Produce educational material for schools

Devise a brief for a simple generic protection products

Lobby government ministers

Campaign for tax relief

Publish case studies of how other countries tackle this problem

What should be the next steps for the Promoting Protection Campaign? (vote for up to 3 options.)

What should be the next steps for the Promoting Protection Campaign? (vote for up to 3 options.)
  • Devise a brief for a simple generic protection products
  • Lobby government ministers
  • Campaign for tax relief
  • Publish case studies of how other countries tackle this problem
  • Hold a conference
  • Agree the marketing themes/slogans
  • Raise money from the industry for a generic campaign
  • Produce educational material for schools

40

169

99

133

2

107

139

3

59

103

10

You have

seconds

has the number of declined claims increased or decreased over the past 12 months

Has the number of declined claims increased or decreased over the past 12 months?

Has the number of declined claims increased or decreased over the past 12 months?
  • Increased
  • Decreased
  • Stayed about the same
  • Increased
  • Decreased
  • Stayed about the same

22%

26 votes

23%

28 votes

55%

66 votes

10

You have

seconds

who should be responsible for making sure a claim is not declined
Who should be responsible for making sure a claim is not declined?
  • The insurer
  • The advisor
  • The customer

10

You have

seconds

will tele underwriting help combat this

Will tele-underwriting help combat this?

Will tele-underwriting help combat this?
  • Won’t make any difference
  • Will make the problem worse
  • Should improve things abit
  • It will ensure that nothing slips through the net
  • Won’t make any difference
  • Will make the problem worse
  • Should improve things abit
  • It will ensure that nothing slips through the net

10%

16 votes

5%

7 votes

73%

113 votes

12%

18 votes

10

You have

seconds

who should be responsible for it

Who should be responsible for it?

Who should be responsible for it?
  • The ABI
  • Product providers
  • Other trade bodies
  • The media
  • The Government
  • Advisers
  • The ABI
  • Product providers
  • Other trade bodies
  • The media
  • The Government
  • Advisers

28%

43%

3%

6%

14%

6%

10

You have

seconds

will protection ever become as important as pensions or mortgages
Will protection ever become as important as pensions or mortgages?
  • Never
  • Definitely

10

You have

seconds

is the rdr likely to have a major impact on the industry answer on a scale of 1 5
Is the RDR likely to have a major impact on the industry?Answer on a scale of 1-5
  • Is no impact
  • Is a major impact

10

You have

seconds

will it change the industry landscape for forever or is it just another bout of regulation
Will it change the industry landscape for forever or is it just another bout of regulation?
  • It is a total revolution
  • It is a step in the right direction
  • Neither one or the other
  • It could make things worse for the protection market
  • Don’t know

10

You have

seconds

slide30
Do we need more product development or should we try to work on the products already existing in the market?
  • The current product set is too limited
  • Products do not meet consumer needs
  • They are too complex
  • It is about right
  • We need fewer products
  • The product range needs to be expanded
  • A major overhaul is required

10

You have

seconds

what is best evolution or revolution answer on a scale of 1 5
What is best evolution or revolution?(Answer on a scale of 1 – 5)
  • Gentle Evolution
  • Total revolution

10

You have

seconds

is it possible to combine good value with competitive pricing
Is it possible to combine good value with competitive pricing?
  • Yes
  • No
  • Don’t know

10

You have

seconds

are we likely to see a rise in premiums over the next few years
Are we likely to see a rise in premiums over the next few years?
  • A big price hike is due
  • They will creep up
  • Steady as she goes
  • They have a bit further to go down
  • Price war: you haven’t seen anything yet

10

You have

seconds

how does the future for intermediated advice based health and protection business look to you1

How does the future for intermediated/advice based health and protection business look to you?

How does the future for intermediated/advice based health and protection business look to you?
  • Bleak
  • Squeezed but surviving
  • About the same
  • Improving
  • Booming
  • Bleak
  • Squeezed but surviving
  • About the same
  • Improving
  • Booming

25%

21%

22%

17%

18%

25%

19%

19%

16%

18%

Before

After

10

You have

seconds

how does the future for intermediated advice based health and protection business look to you2

How does the future for intermediated/advice based health and protection business look to you?

How does the future for intermediated/advice based health and protection business look to you?
  • Bleak
  • Squeezed but surviving
  • About the same
  • Improving
  • Booming
  • Bleak
  • Squeezed but surviving
  • About the same
  • Improving
  • Booming

5%

6%

31%

29%

28%

30%

31%

29%

5%

6%

2006 Result

2007 Morning

10

You have

seconds