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Solving Problems

Solving Problems. 2.0 style. < librarian.net/talks/ncls2009 > 25apr09. Hi, I’m Jessamyn. librarian blogger community moderator lifeguard show and tell lady. “at work”. also “at work”. and more “at work”. What I mostly do. Sometimes though. definition/explanation. a few quick lists .

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Solving Problems

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  1. Solving Problems • 2.0 style < librarian.net/talks/ncls2009 > 25apr09

  2. Hi, I’m Jessamyn • librarian • blogger • community moderator • lifeguard • show and tell lady

  3. “at work”

  4. also “at work”

  5. and more “at work”

  6. What I mostly do.

  7. Sometimes though...

  8. definition/explanation

  9. a few quick lists

  10. the 2.0 thing • transparency/openness • sharing (was “user generated content”) • networking/networked • simple (if not easy) • recombinatorial! (mashups) • and omg!

  11. the tech thing • We were there first. • We then sat there. • People came in and nudged us. • We made some choices. • Some were made for us. • And here we are. Hi.

  12. why it matters • government things, like taxes • urgent things, like disaster relief • fun things, like grandchildren • the high cost of everything • things we don’t talk about as much, like unemployment, fear and loneliness

  13. looks can be deceiving!

  14. Who do you serve?

  15. looking ahead

  16. and you care, why?

  17. save time save money help people* * also, not go crazy You want...

  18. meet Farmer Bob

  19. “there is an information economy...”

  20. Farmer Bob wants...

  21. does 2.0 help him?

  22. Meet Erica

  23. PayPal confuses her

  24. she sold a pen for $700

  25. did 2.0 help her?

  26. back to you... save time save money help people* * also, not go crazy

  27. do we lead or follow? • Depends on... • our patrons • our staff • our resources • our time/$/crazy level

  28. if we lead • we still have people starting from the very bottom • we make choices and “sell them” • we advocate as well as inform

  29. my foray into IM ref.

  30. Twitter example • Twittervision • an internet friend • Red Sox • everyone

  31. Twitter example • NYLA_1890 • North Tonawanda kids • Syracuse news • NY Times (60!)

  32. find new ways to engage

  33. if we follow • We need to trust what people are telling us • We need to find standards for evaluating new technologies and services. • We must be prepared to be (somewhat) uncritical

  34. there may not be a book about it • Similicio.us • LibSuccess • Other people!

  35. there are risks

  36. we’re used to it

  37. “these are our shared values”

  38. lunch break This presentation was supported by Federal Library Services and Technology Act funds, awarded to the New York State Library by the Federal Institute of Museum and Library Services.

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