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Handling such a large volume of tasks daily sometimes leads to errors, which is natural. Keeping all the issues in mind, the company has a special feature of Amazon seller reconciliation, making things a bit easier for the sellers. But the entire process of getting a reimbursement as a seller from Amazon is a little tricky.
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Guide To Amazon Seller Reconciliation For A Comfortable Experience Amazon is the pioneer in the ecommerce business world. With over 5 million marketplace sellers, Amazon is a robust e-store platform that allows businesses to connect with customers worldwide. Handling such a large volume of tasks daily sometimes leads to errors, which is natural. Keeping all the issues in mind, the company has a special feature of Amazon seller reconciliation, making things a bit easier for the sellers. But the entire process of getting a reimbursement as a seller from Amazon is a little tricky. What is Amazon Seller Reconciliation? Amazon is an excellent platform for third-party sellers as it provides them the opportunity to showcase their products to millions and billions of people out there. As per the flexible, customer-oriented Amazon policies, a buyer can return an item if they find it to be faulty or not as per their expectations. It usually happens in the case of Amazon FBA returns. The sellers send their inventory to Amazon's warehouse, where the items are stored, packed, shipped, and in some cases, returned by the customers. It sometimes becomes hard for the sellers to get reimbursed for the customer's returns in such cases. Once the customer returns an item, the seller is notified about the same, and Amazon instantly deducts the fund of the respective sold product from the seller's account. Amazon holds this money until the item is returned. The return window is usually 45 days. If the item is not sent back to the customer, Amazon sometimes releases the fund back into the seller's account. For many items, the money is not refunded into the seller's account, which leads the seller to the road of hardships. This makes Amazon seller reconciliationa tricky job. Whether it is an Amazon FBA returns case, or a general scenario, getting the reimbursement is a crucial part of managing the finances if the sales chart of your products on Amazon is usually higher. How To Get Your Reimbursement From Amazon? STEP 1: In your Amazon seller central account, go to "Amazon Seller Reports." Next, look for the option of "Fulfillment by Amazon" and click on "Inventory Adjustments." STEP 2: Now, you need to download the entire data from the past 18 months. STEP 3: Then, you will notice an output file displaying the information regarding the Fulfillment Network Stock Keeping Unit (FNSKU) and the details about all the quantities involved.
STEP 4: Now, from the database, you can either send the entire file to Amazon or select the items that you want to be reimbursed for it. The Cases In Which A Seller Usually Files For A Reconciliation Once you notice that there are products in your inventory that you need to be reimbursed for, you should notify Amazon about it without wasting any time. There are some common scenarios in which the sellers file for reimbursement. The item was lost or misplaced in the inventory. • A product for which the customer was refunded, but the item has not been returned. • Any product that was lost in transit while the shipment was being processed. • Any seller associated must keep a check on all the orders to ensure a smooth business experience on Amazon.