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Seminar 2 – Part 1 Managing Data to Improve Business Performance Ref: Chapter 3 of Turban and Volonino. Learning Objectives. Describe how data and document management impact profits and performance. Understand how managers are supported or constrained by data quality.

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seminar 2 part 1 managing data to improve business performance ref chapter 3 of turban and volonino

Seminar 2 – Part 1Managing Data to Improve Business PerformanceRef: Chapter 3 of Turban and Volonino

learning objectives
Learning Objectives
  • Describe how data and document management impact profits and performance.
  • Understand how managers are supported or constrained by data quality.
  • Discuss the functions of databases and database management systems.
  • Understand how logical views of data provide a customized support and improve data security.
  • Describe the tactical and strategic benefits of data warehouses, data marts, and data centers.
learning objectives cont d
Learning Objectives cont’d

6. Describe transaction and analytic processing systems.

  • Explain how enterprise content management and electronic records management reduce cost, support business operations, and help companies meet their regulatory and legal requirements.
applebee s international learns earns
Applebee’s International Learns & Earns

Problem: Huge quantities of data in many

Databases.

Solution: Enterprise data warehouse implemented.

Results: Improved profitability.

data master data and document management
Data, Master Data, and Document Management
  • Data management is crucial for productivity of managers and employees
  • Data – Organisations key asset
  • Data decisions  high quality data
  • High Quality Data  how data is managed
data life cycle
Data life cycle
  • Data Management – a structured approach to managing data.
    • Principles of Diminishing Value,
    • 90/90 Rule, and
    • Principles of data in context.
analyzing any business
Analyzing Any Business

Business analytics

data visualization
Data Visualization

Dow Jones industrial average (DJIA) for a single day in tabular display and graphical display.

mdm master data management
MDM – Master Data Management

Master Data Management (MDM) – integrating to provide a more unified view of data

Operational versus Analytical Master Data Management

Demystifying Master Data Management

Would You Like Fries With That? And Does Cross-Selling Justify Master Data Management?

Data management's top eight stories of 2008

Human resources data analytics brings metrics to workforce management

master data entities
Master Data Entities
  • Main entities of company
    • Customers
    • Suppliers
    • Employees
  • Different Master Data needs
data quality
Data Quality
  • Data’s usefulness
  • Quality of the decision based on the data
    • Accuracy
    • Accessibility
    • Relevance vs. Reliability
    • Timeliness
    • Completeness

Data Quality Example

document management
Document Management
  • Effective business continuity planning requires the timely restoration of critical functions after a disruption to normal business operations.
  • This would include developing plans for recovery of essential IT infrastructure, critical applications, and time sensitive business processes.
  • In the aftermath of emergency situations, however, it is all too common to find that organizations fail to plan adequately to protect and replicate paper records, as necessary to mitigate risk and continue operations.
document management1
Document Management
  • Implementation of any record management and/or paper digitization solution is a significant undertaking and must be approached with a detailed plan of action and significant buy-in and approval from all stakeholders. Implementation breaks down into 4 distinct phases:
  • Identifying objectives
  • Identifying products that meet those objectives
  • Implementing a system
  • Digitization of records
a file management approach
A file Management Approach

Computer-based files of this type cause problems such as redundancy,

inconsistency, and data isolation.

dbms data access an integrated approach
DBMS Data Access – An integrated Approach

Database management system provides access to all data in the database.

content management
Content Management

Electronic records management from creation to retention or destruction.

managerial issues
Managerial Issues
  • Reducing uncertainty.
  • Cost-benefit issues & justification.
  • Where to store data physically.
  • Legal issues.
  • Internal or external collection, storage, maintenance, & purging of databases of information.
  • Disaster recovery.
  • Data security & ethics.
  • Privacy.
  • Legacy systems.
  • Data delivery.