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Supporting the Journey: 2012 After School Conference. Supporting Healthy Relationships Through Conflict Resolution and Lifeskill Development. Laurie Frank, GOAL Consulting. Agenda . INTRODUCTION PREVENTION INTERVENTION INVENTION CLOSING.

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supporting the journey 2012 after school conference

Supporting the Journey:2012 After School Conference

Supporting Healthy Relationships

Through Conflict Resolution

and Lifeskill Development

Laurie Frank, GOAL Consulting

agenda
Agenda
  • INTRODUCTION
  • PREVENTION
  • INTERVENTION
  • INVENTION
  • CLOSING
slide3

Think about young people with whom you work.

What skills, qualities, and attributes do you want them to have 20 years from now?

slide4

VISION

•LOYAL • RESILIENT

•CARING • PATIENT

•HAPPY • AT PEACE

•INTEGRITY • RESOURCEFUL

•SUCCESSFUL • CONTRIBUTOR

• FORGIVING •GOOD PARENTS

•POSITIVE ATTITUDE

•WELL-INFORMED

•GET ALONG W/ OTHERS

•GOOD SELF ESTEEM

•CRITICAL THINKER

•COMPASSIONATE

•PRODUCTIVE CITIZENS

  • •HONEST  • CREATIVE
  • •EMPATHETIC    • RESPECT
  • •RESPONSIBLE    • MOTIVATED
  • •SELF RESPECT    • RELIABLE
  • •LITERATE• EMPLOYED
  • •CONFIDENT    • HEALTHY
  • •SELF SUFFICIENT
  • •SENSE OF HUMOR
  • •INDEPENDENT
  • •PERSEVERENCE
  • •RESOURCEFUL
  • •PROBLEM SOLVERS
  • •GOOD COMMUNICATOR
we have choices we have influence
We Have Choices…We have Influence…

What are the qualities of the container

in your program?

slide9

Between Teacher and Child

I have come to a frightening conclusion.

I am the decisive element in the classroom.

It is my personal approach that creates the climate.

It is my daily mood that makes the weather.

As a teacher I possess tremendous power to make a child’s life miserable or joyous.

I can be a tool of torture or an instrument of inspiration.

I can humiliate or humor, hurt or heal.

In all situations, it is my response that decides whether a crisis will be escalated or de-escalated, and a child humanized or de-humanized.

HaimGinott, 1922-1973

Clinical psychologist,

Child therapist,

Parent educator, and author

slide11
PII
  • Prevention is anything we do to prevent conflict in our programs or to prepare for it before it happens.
  • Intervention is responding when conflicts do happen.
  • Inventionis creating something new and constructive out of the situation.
slide12

PBIS Continuum and PII Approach*

* Positive Behavior Interventions & Supports and Prevention, Intervention , Invention

INVENTION

INTERVENTION

PREVENTION

prevention staff conversation reflection
PREVENTIONStaff Conversation & Reflection
  • Doing some constructive thinking about where conflicts are likely to occur and what can be done to prevent them;
  • Setting up ways to handle conflicts when they do occur;
  • Consistency – speaking with one voice
prevention creating a safe container
PREVENTIONCreating a Safe Container
  • Establishing procedures, routines, and norms for common activities;
  • Creating a feeling of community and caring;
  • Building relationships and a sense of trust;

The Morning Meeting Book,

Journey Toward the Caring Classroom,

TRIBES

prevention skill building
PREVENTIONSkill Building
  • Teaching skills for: - Life Skills- Cooperation- Communication- Expressing Feelings- Appreciating Diversity- Conflict Resolution
an incomplete list of lifeskills
Asking for Help

Attentive Listening

Caring

Choice and Accountability

Citizenship

Cleanliness

Common Sense

Communication

Conflict Resolution

Conservation

Cooperation

Courage

Curiosity

Diversity

Effort

Empathy

Endurance

Flexibility

Forgiveness

Friendship

Goal Setting

Health

Honesty

Imagination

Inclusion

Integrity

Initiative

Justice

Kindness

Leadership

Loyalty

Making Mistakes

Mixing

Organization

An Incomplete list of Lifeskills…
  • Patience
  • Peacefulness
  • Perseverance
  • Perspective Taking
  • Pride
  • Problem Solving
  • Purpose
  • Relationships
  • Resourcefulness
  • Respect
  • Responsibility
  • Risk Taking
  • Safety
  • Self-Discipline
  • Sense of Humor
  • Trust/Trustworthiness
  • Wisdom
intervention dealing with the conflict in ways that
INTERVENTIONDealing with the conflict in ways that:
  • Solve problems;
  • Help students to be more independent in their conflict resolution;
  • Help students learn from their experiences;
  • Improve relationships among students as well as between students and staff.

SEE: Adventures in Peacemaking by Kreidler & Furlong

slide21

Responding

Thinking before we act

Reacting

Acting without thinking

proactive intervention
PROACTIVE INTERVENTION
  • Staying Calm: Resist emotional flooding (using the prefrontal cortex)
  • Defusing Anger
  • De-escalating Conflict
  • Resolving ConflictRather than short-circuiting it
a problem solving process
A Problem Solving Process
  • A = Ask what is the problem?
  • B = Brainstorm possible solutions
  • C = Choose one
  • D = Do it
  • E = Evaluate

Adapted from the Mediation Center, Asheville, NC

invention using conflict productively to
INVENTIONUsing conflict productively to:
  • Help students learn;
  • Mobilize support and structure for individual students
  • Identify problems, weaknesses and areas of concern in the classroom;
  • Identify skills individual students need to develop in conflict resolution.
key invention questions
Key Invention questions

Is the conflict:

  • A sign that something is wrong with the program;
  • A sign students need more skills;
  • A sign that the program is not well-planned;
  • A sign that we need to look outside of the program to address the conflict?
key invention questions1
Key Invention questions
  • Are there new procedures we need to establish in the program?
  • Do we need to revise our procedures or schedules?
  • Is our program meeting students’ needs?
  • Are we planning in a way that prevents conflict?
slide27

“People and environments are never neutral,

they are either summoning or shunning

the development of human potential.”

Purkey & Novak,

Inviting School Success

slide28

Laurie Frank

GOAL Consulting

1337 Jenifer Street

Madison, Wisconsin 53703

USA

+1-608-251-2234

LSFrank@mac.com

www.goalconsulting.org

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