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Enhance quality and compliance with our AEO compliance program. Register for events and manage incidents efficiently with CargoHub's user-friendly platform. Improve transparency, reduce administrative hours, and strengthen customer relationships.
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QUALITY & COMPLIANCE CONTROL Register events directly from the beginning!
A compliance framework, what does it take? Introducing a compliance framework involves: • Compliance culture • Operational Procedures & Internal audit program • Training & Communication • Root cause investigations • Corrective & preventive actions • Risk assessment • Monitoring program and requires auditable process
MONITORING PROGRAM Risk assessment Corrective and Preventive actions Investigate Communicate Identify and register
MONITORING PROGRAM Risk assessment Corrective and Preventive actions Investigate Communicate Identify and register
AEO EVENT REGISTRATION CargoHub offers a complete suite of modules enabling organizations to register, track, follow up and monitor their incidents within one platform
Easy data collection process Easy registration templates customized for specific modules. Manage files and capture relevant process data and documents
Manage files with a set of tools Departments and users responsible for following up registered incidents will benefit a complete set of tools enabling them to manage their electronic file.Some of the build in features : • Change status • Change priority • Upload attachments • Add tasks • Build in send data module • Share data option • Printable template • Contact overview Benefit single data entry point Register incidents Registration process
Monitor your CAPA and to do’s Task manager allows you to keep track on your to do’s and required corrective / preventive actions to be taken. Create transparency on all registered incidents within your organization • User assignment • Handling status • Attachments • Task manager • Notes • Build in send data module • Share data option • Printable template • Access control • Contact overview
Communication tool Communicate root cause investigations, closed event notifications or share event summary overviews with a simple click. Build in mailer and template setup for easy communication • User assignment • Handling status • Attachments • Task manager • Notes • Build in send data module • Share data option • Printable template • Access control • Contact overview
Customizable dashboards Management level 2 Quality and risk assessments. Monitoring follow ups on investigations and [ effectiveness] corrective & preventive actions Quality and compliance can be monitored on process stakeholder level. Proving monitoring tools identifies quality issues in an early stage and stimulates recovery ownership on operational levels. Operational level 1
Objectives • Optimize and increase transparency of your business process • Increase the speed and quality of your service recovery • Reduce your employee hours spent on administrative processes • Help your build stronger customer relationships • Create a paperless environment Optimized business process Improved quality, better service Building stronger Customer relationships Cost reduction
Organization account features Full organization settings and security control • Security settings • Partner setup • Organization level access • Customer portal setup • and many more. • Department setup • User setup • Communication templates • Workflow templates • Printable templates
Enterprise Station Station Station Station
AUDIT MANAGER Monitoring audits made simple
AUDIT FRAMEWORK REQUIREMENTS 1. Audit define & plan 2. Audit registrations 3. Audit status & overviews 4. Audit findings & Capa’s5. Audit reporting
Sophisticated build in features • SET AND/OR MONITOR ORGANIZATION TASKS • EMAIL COMMUNICATION TEMPLATES • PRINT TEMPLATES • SYSTEM NOTIFICATIONS TO USERS • ASSIGN FILES TO USERS • ROOT- CAUSE AND CAPA MONITORING TOOLS • PERFORM DATA ANALYSIS ONE TOOL ONE PLATFORM ONE FLOW
Why use our services? • Framework for quality & compliance • IATA Cargo Innovation awarded platform • Entirely web based • 24/7 access • Low entrance fees • Ease to use • Flexible license contracts • Build by industry professionals • Full support and continuous updates Some of our valued customers
CARGOHUB BVAddress/ Beechavenue 54 – 80, 1119 PW Schiphol , The Netherlands E-Mail/support@cargohub.nl WEB/www.cargohub.nl