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Content. Overview Update Process Additional Tools. Overview. Overview. Category Remote Management Suite General Features Full remote administration of your IGEL infrastructure Central installation, configuration and update management including Buddy Update OS independent UMS console.

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  1. Content • Overview • Update Process • Additional Tools

  2. Overview

  3. Overview Category • Remote Management Suite General Features • Full remote administration of your IGEL infrastructure • Central installation, configuration and update management including Buddy Update • OS independent UMS console

  4. Security • Secured communication … • With SSL protection • With Local certificates on the client side • Even through firewalls due to the usage of HTTPS • Full and reliable backup functionality • Failover mode enables high reliability of the UMS • User authentication and rights management • Access control on directories, profiles and thin clients for administrators and groups of administrators

  5. MAC address CSV File Serial number Automated Deployment and Roll-out • Import and configure new thin clients before roll-out through MAC address • Multiple clients can be imported with CSV-Files • CSV-Files can be generated automatically and provided with delivery • CSV-Files can contain additional information like serial number for asset management

  6. Asset Management • Hardware inventory • Software inventory • licensed features • Installed Hotfixes (WES) • Export Asset information via Views

  7. Update Process

  8. IGEL Firmware (Linux, Microsoft Windows CE or Microsoft Windows XP Embedded) IGEL Failsafe Update System Failsafe upgrade mechanism - Overview

  9. Updated IGEL Firmware running Update initiatedReboot Update succesfulReboot Update failedReboot Failsafe upgrade mechanism – Functional Demo IGEL Firmware running Transfer of new Firmware IGEL Failsafe Update System running

  10. IGEL Failsafe Update Mechanism - Benefits • IGEL Update system is always healthy • Linux - except of hardware failures • Windows Embedded Standard and CE – except of hardware and filesystem failures • Even powerloss during update process will not harm the system • No need to send the device to IGEL because of failed firmware updates • Stay up-to-date without the risk of damging a running system!

  11. UD Firmware update Contains complete UD firmware image Update initiated from or via Incremental Firmware Update UD Firmware Image onFTP / HTTP file server UD2-120 LX - ICA - RDP - network - printing - UMS agent - … ICA Entry Level: - ICA - RDP - … Standard Level: - VMware View - Appliance Modes - Ericom PowerTerm Terminal Emulation - … Advanced Level: - ThinLinc - NoMachine NX - … UD5-420 LX Download - ICA - RDP - network - printing - UMS agent - VMware View - Appliance Modes - Ericom PowerTerm Terminal Emulation - … ICA, Appliance Modes, Ericom PowerTerm Terminal Emulation myigel.com

  12. Buddy Update • Update only a single client in the branch office via the internet connection in order to reduce bandwidth consumption • Updated client serves as image source (FTP update server) via LAN for all other branch office Thin Clients Headquarter – Data center Branch Office LAN Wide Area Network (WAN) UpdatedClient FTP Update Server

  13. Partial Update • Install or update applications on Windows Embedded Standard 2009 Thin Clients • Update package contains only new or modified files • No complete snapshot needed • Very low bandwidth usage • Faster update/customization of the clients • Reduced administration time and effort • Increased flexibility through combinations of different update packages • Less complexity through reduced amount of snapshots • Higher availability and productivity

  14. Upgrade license deployment Upgrade License deployment UDC Token + Upgrade licence +

  15. Additional Tools

  16. Support Wizard • Automatic collection of log files from UMS server, UMS console and thin clients if necessary • Log package can be sent via Email to our support team

  17. Firmware Downloader • Tool for downloading firmware updates from the IGEL webserver • Management of downloaded updates within the UMS • Management of multiple firmware version, also previous versions • Automatically offers available firmware updates depending on the registered clients

  18. Questions & Answers

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