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Training Programs for Future Teachers of Language for Special Purposes. Orlando R. Kelm University of Texas Toni Cowles University of Pennsylvania Lyris Wiedemann Stanford University
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Orlando R. Kelm
University of Texas
University of Pennsylvania
Note: All presentation materials are available in electronic format at: http://www.laits.utexas.edu/~orkelm/kelm.htm
*Dr. David Maxwell, Drake University
Discuss the different business entities: e.g., corporations, sole proprietorships, limited partnerships, limited liability corporations, etc. How are each structured and what are the advantages and disadvantages. (Ch. 2 pg. 34)
Describe the characteristics, abilities, and qualities of an effective manager or executive. (Ch. 3 pg. 60-61)
Describe how to fill out and cash a check. (Ch. 4 pg. 87-88)
Describe what is found on a balance sheet and an income statement. What are the components of each and what are they used for? (Ch. 4 pg. 90-93)
Describe the various factors that one considers to determine an employee’s salary. (Ch. 7 pg. 183)
Describe goods and services and their various classifications (Ch. 8 pg. 210-217).
Describe the difference between marketing and advertising. Discuss the elements of price, product, place, and promotion as related to advertising. (Ch. 9 pg. 246-250)
Describe and compare the differences between wholesale and retail. (Ch. 10 pg. 276-280)
Define stocks and bonds. What are the different types and the differences between them? Describe the advantages and disadvantages of each. (Ch. 11 pg. 310-314)
Describe a potential plan of strategy for those entering international trade. (Ch. 12 pg. 338-343)
Describe and define the following: CFR, CIF, FOB. (Ch. 13 pg. 377-378)
Describe the use, function, and benefit of a letter of credit. (Ch. 13 pg. 379-380)Checklist & Task Approach: “Exito Comercial”
Eligibility Assessment Interview
Dialog 1: Address, DOB
Dialog 2: Ethnicity, Marital Status, Schooling
Dialog 3: Work, Insurance
Health Risk Assessment Interview
Dialog 1: GPA Information
Dialog 2: Current Symptoms
Dialog 3: Breast Self Exam, Sexual Activity
Dialog 4: Birth Control, Smoking, Alcohol
Dialog 5: Family Medical History
Needs Assessment Interview
Dialog 1: Social & Emotional Support
Dialog 2: Education & Counseling Issues
Breast Self Exam
Dialog 1: General Procedures
Dialog 2: Lying Down
Dialog 3: Standing Up
Help in Making An Appointment
Dialog 1: Making An Appointment
The verb “ser” 1.2, 1.7
What is your name? 1.14
The verb “estar” 2.1
The verb “tener” 3.2
The verb “doler” 3.6
Verbs in the Present Tense 5.5, 5.6, 5.7
The verb “tomar” 6.1
The verbs “gustar” and “querer” 7.2
Professions and Specialties 1.4, 1.9
Description Adjectives with Ser 1.10
Feeling Adjectives with Estar 2.2
Days of the week 2.5
Cold and Flu Symptoms 3.3
Parts of the body 3.5
Family Members 5.2, 5.4
Side Effects 6.8
Six Food Groups 7.4Checklist & Task Approach: “An Introduction to Spanish for Healthcare Workers”
Develop the ability to participate in general conversations.
Manage personal interactions such as getting around airports, going to restaurants, getting taxis, and handling first meetings designed to get to know people.
Be able to describe your own background and experience.
Be able to describe your product or business model.
Know vocabulary and style related to presentation skills, e.g., PowerPoint vocabulary such as slide, LCD projector.
Read and understand annual reports in Spanish
Have the ability to argue and defend points of a presentation.
Have the ability to argue and defend points of a negotiation.
Use Spanish for social events.
Develop the ability to debate real business issues in real time.
Talk about the key financial indicators for each specific country and company.
Know how to talk about business math, economics, and finances because it provides common language and a clear business focus.
Develop the ability to be involved in business dialogs.Executive Suggestions: Language
Know about the local political situation.
Know about the local current events.
Read the local newspaper.
Know about US policies toward that country. Even if you do not have an answer to their question, understand the issues.
Understand the importance of developing a relationship ahead of time.
Understand the necessity of having connections, people on retainer such as lawyers, politicians, and business professionals who can assist in introducing you.
Recognize that business is personal.
Know the difference between the culture of a Latin American company and Latin subsidiaries of global companies.
Develop investigative, sensitivity, and adaptability skills.
Learn to think, interpret, and adapt to each situation because they will all be different.
Be aware of the importance of first impressions when being introduced and when introducing others.
Know the difference between "yes" and "no", even when wrapped around a verbal "yes".
Understand timing, deliverables, and commitment. Develop the ability to get alignment on the agreed upon points, with clarity and precision on what the expectation can be.
Understand and do not underestimate the role of food, sex, and alcohol in doing business in Latin America.
Understand the comparison between Latin American and the US from a personal level (not just a business level).Executive Suggestions: Culture
Chase, Robert O. and Clarisa B. Medina de Chase. 2003. An Introduction to Spanish for Health Care Workers: Communication and Culture. 2nd Edition. New Haven: Yale University Press.
Kelm, Orlando R. “Curriculum Issues in Business Language and Culture: Recommendations from Business Professionals” The Journal of Language for International Business 14.1 (2003): 58-70.
Kelm, Orlando R. “Report on The National Forum on The Future of Spanish Departments on College and University Campuses.” Hispania 83 (2000): 521-530.References