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i nterprets TECHNOLOGIES i nteracts with CUSTOMER i nnovates technology PROCESS

i nterprets TECHNOLOGIES i nteracts with CUSTOMER i nnovates technology PROCESS i nstructs with SKILL TRANSFER i nforms with MOKABYTE.it. Semantic Web Services: an example from a bank architecture. Agenda. About us Our services We in the Semantic Web

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i nterprets TECHNOLOGIES i nteracts with CUSTOMER i nnovates technology PROCESS

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  1. interprets TECHNOLOGIES • interacts with CUSTOMER • innovates technology PROCESS • instructs with SKILL TRANSFER • informs with MOKABYTE.it Semantic Web Services: an example from a bank architecture

  2. Agenda • About us • Our services • We in the Semantic Web • The Business Case : Yesterday, Today, the Future

  3. About us • Over 20 years of expertise in enterprise IT consulting and skill transfer. • Imola provides highly qualified enterprise strategists, architects and experts. • We have strong experience in the financial, local government and industrial sectors. • We are veterans of the Open Source approach and we are driving many Open Source projects • We have a reputation of “Innovation Company”: we contributed to evangelize market in • OO • RAD • Open Source Business Model • Corba • Java • UML • Open Distributed Architecture • SOA, SCA, EDA • Semantic Technologies

  4. About us • We are members of many relevant IT institutions and have intense relations with software editors.

  5. About us • MokaByte is an online community for enterprise Java architects and developers, providing daily news, tech talk interviews with key industry figures, design patterns, discussion forums, free books, tutorials, and more. • MokaByte was launched in May 1996 and has become the largest independent Java community in Italy. • Our communities are places where innovations in technology are first discussed, reported, and promoted - often years before traditional media catches on. • This makes our community a lot more than a simple site - it is an integral force contributing to the evolution of modern software technology itself.

  6. About us • Sensible Logic S.r.l. is an academic spin off company born to industrially apply, develop and exploit the tremendous potential of the Semantic Web technologies and in particular of the research developed at the Semantic Web and Multimedia Group, Università Politecnica delle Marche. • Sensible Logic is composed by leading researchers in the Semantic Web and Multimedia fields and is participated Imola Informatica.

  7. Our services • Enterprise Architecture and Governance : • Enterprise Architecture Review and IT Roadmap Definition • Enterprise Architecture Deployment • Architecture Governance • Independent Verification and Validation (IV & V) of an EA Program • Service Oriented Architecture: • SOA Assessment • SOA Strategy - Formulation and Planning • SOA Architecture Roadmap for transitioning to a Service-Oriented Enterprise • Architecture - Point Solutions: • Application Portfolio Analysis and Rationalization • Legacy Modernization • Technology Evaluation and Selection • Enterprise Integration Architecture Review and Definition

  8. Our services • Software process improvement consulting • Techniques for software process improvement • Requirements Engineering • Software technical revision • Software security assessment • Projects Risk management • Software quality assurance • Post-project revisions

  9. Our services • Sensible Logic offers high qualified consulting, skill transfer and assistance in the realisation of mission critical projects based on the emerging Semantic Web technologies. • Sensible Logic’s team has years of experience in Semantic Web research and pratice and in the implementation of advanced Semantic Web applications such as the DBin project, an open source multi-platform solution that provides the user with an advanced platform to manage various aspects of the metadata and semantic annotations workflow.

  10. We in the Semantic Web • Imola-MokaByte • Started investigating in 2004 • We developed the MokaByte Semantic Web Portal starting form the SWED prototype (developed by HP Labs Bristol team for the SWAD Europe project). • Sharing ideas with that team we integrated the infrastructure with a blog infrastusture. • We adopted or designed MokaByte-oriented ontologies (DC, MokaByte tracks, Java classification, Profession role, Time)

  11. We in the Semantic Web • SensibleLogic • 14th May 2005 • DBin 0.2 is shown at WWW2005 Developer Day. • 2006 • DBin is presented at the W3C Tech Plenary SWIG meeting in Cannes • DBin is presented at ESWC 2006 in Budva Montenegro • "DBin: Semantic Web for user communities, now!" is presented at WWW 2006 in Edinburgh Scotland • Semantic Desktop hands on Workshop at DFKI (German Research Center for Artificial Intelligence). • DBin is general purpose Semantic Web application that enables power users (domain experts) to create "discussion groups" where users annotate any subject of interest (from "beers" as in our example to anything really). • At low level, these annotatins are expressed using the languages defined in the Semantic Web initiative (Namely RDF) and the exchanges happen in a P2P model.   • For an end user, DBin is simply a way to express and retrieve knowledge with other fellow users in a much more specific and successful way than what the web usually allows.

  12. User-Interface Call Center - Sales Application Application LifeService Accounting Service Biz-Logic Life Biz-Logic Accounting DB DB Life Accounting The Business Case Application

  13. The case • Large company of a very large group • Sells insurance/bank retail products by phone, agents, internet • Expanding company with an aggressive market approach • New products/offerings every month • A large users base (internal, corporate, external customers) • Integration problems • IT costs problems • Business reactivity problems • Almost impossible to train salespeople about new products/offerings • Problems in information • finding • extracting • representing • interpreting • and maintaining

  14. Channel Application Channel Application Channel Application The initial scenario Changes in Application Changes in Systems / Services BU Systems Core Business Systems Application Layer “Hold” or “Final” Placed via Fax, Phone, or E-Mail Customers/ Operators

  15. The challenge • Challenge • Improve business responsiveness (6 new apps/channels to open in the next 3 years) • Deliver more value by writing less software • Improve IT flexibility and intelligence • Reduce IT costs

  16. The IT landscape Call Center >300 Internet Customers BackOffice Users WebServers WebServers WebServers other system Application Servers SAP EAI layer – (Application & Process Workflow) partner com-mission contract claim special services batches

  17. The scenario Why not this? (services-based architecture/layer) Additional Systems / Services Fine-Grained In/out Coarse-Grained In/out Changes in Services Core Business Systems Inside & OUTSIDE Services-based Layer “Hold” or “Final” Placed via Fax, Phone, or E-Mail or Web Browser, or other interface (assume almost any UI) Document-based, agile, flexible Customers Operators

  18. Our Enterprise scenario This is our long term Goal This was the Starting point

  19. The IT landscape (evolution 1) Call Center >300 Internet Customers BackOffice Users WebServers other system Web Services Layer Application Servers - EAI Layer (Application Workflow) batches special services partner com-mission contract claim SAP

  20. 0 -1 -2

  21. The challenge • Solution • Established Reusable Asset Review Board • Governing board approves assets, sets standards, etc. • Identified multiple initiatives for enterprise implementation • Reuse, Architecture, Web Services, SOA, SemWeb • Communicating programs across the company • Marketing, marketing, marketing • Results • Roadmap to SOA to improve agility, productivity and to reduce maintenance

  22. Today for today • The SOA Roadmap is accepted and approved • The Production Environment contains 350 Technical Services • The Production Environment contains >100 Business Services • The Architectural Services Documents (classification, policy, security, QoS) are under implementation • The Test Environment contains 1 Service Registry • The Service Documents are linked

  23. The IT landscape (next step) Call Center >300 Internet Customers BackOffice Users WebServers Service registry-Repository ESB - Process Workflow Service Layer – Application Workflow batches SAP special services New Services ……. other system

  24. Today for the future • The Test Environment is under Dymanic Service Discovery • The Service Composition Model is established • The Sematic Extensions needed for the Service Registry-Repository are under definition

  25. The future

  26. Q&A • Imola Informatica Srl • email: imolinfo@imolinfo.it • www.imolinfo.it • MokaByte • www.MokaByte.it • www.MokaByte-swp.com • SensibleLogic • www.SensibleLogic.com

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