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School Nutrition Association ANC 2007 Chicago. Eat Well…. Think Well…. Be Well. DISCOVERING THE BUILDING BLOCKS OF SUCCESS. BY Susan Richardson and Vanessa Imholte Roseville Area Nutrition Services Roseville, Minnesota July 16, 2007. Introduction .

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school nutrition association anc 2007 chicago
School Nutrition Association ANC 2007 Chicago

Eat Well…

Think Well…

Be Well...

discovering the building blocks of success

DISCOVERING THE BUILDING BLOCKS OF SUCCESS

BY

Susan Richardson and Vanessa Imholte

Roseville Area Nutrition Services

Roseville, Minnesota

July 16, 2007

introduction
Introduction
  • Learn how Roseville Schools Nutrition Services went from an unsuccessful to a successful program.
  • Participants can compare their problem areas to Roseville Nutrition Services.
  • Participants will create a plan to reach their goal of a financial solvent and successful program.
district profile
2002-03

6341 Enrollment

8 Elem 3148

1 Middle 1035

1 High 2158

23% Free/Reduced

Site Based Mgt

2006-07

7092 Enrollment

9 Elem 3686

3 Satellite 300

1 Middle 941

1 High 2165

1 Community Center

35% Free/Reduced

Central Based Mgt

District Profile
nutrition services profile
2002-03

36-72% Elem Part

30-50% Secondary Part

11-12 Meals per Labor Hour

$1000/Day Ala Carte HS

$300/ Day Ala Carte MS

No Ala Carte Elem

Fund Balance -200k

Low Employee Morale

2006-07

64-85% Elem Part

87-93% Secondary Part

18-24 Meals per Labor Hour

$2650 Ala Carte/Day HS

$1000 Ala Carte MS

$400 Ala Carte Elem

Fund Balance 100K

High Employee Morale

Nutrition Services Profile
nutrition services profile6
2002-03

Breakfast at 4 Sites

100K Commodity E.

No SLC

Little use of Tech

Long wait at POS

Ordering/delivery drop at each Site

2006-07

Breakfast at 12 Sites

160K Commodity E.

SLC in all sites

Technology Updates

Short waits at POS

Satellite System in place

Nutrition Services Profile
building block 1 program vision and goals
Building Block 1Program Vision and Goals
  • Develop a Mission Statement and Goals
    • Manager Meetings/Training sessions
    • Back to School Inservice Exercises
    • Road Map for Staff
  • Achieving “Buy in”
    • Layers of Resistance
    • “We can’t do it because…”
    • Unverbalized fear of Change

Vision & Goals

building block 2 employee management
Building Block 2 Employee Management
  • Staff Satisfaction Surveys
  • Manage/document Employee Issues
  • School Nutrition Association Activities
    • Certification
    • Pay incentives (Meetings, cert levels)
    • Networking opportunities
  • Provide Training opportunities

Employee Mgmt

slide9

BuildingBlock 3

Customer Service

  • Student and Staff Surveys
  • Activities that Promote Communication
    • Nutrition education
    • Student lunch committees
    • Promotional activities
    • Admit and apologize
  • Employee and Cafeteria Appearance
  • Use of Technology

Customer Service

building block 4 menus
Building Block 4Menus
  • Menu Development to Increase Participation
    • “Backbone of Nutrition Program”
    • 6 Week Cycle Lunch and 2 Week Cycle Breakfast
    • Federal Guidelines/ Nutrikids Analysis
    • Student and Staff Input w/ SLC and Surveys
    • Benchmarking other Districts/Net working
    • Marketing Activities w/ Special Events

Menus

building block 5 food production and quality
Building Block 5Food Production and Quality
  • Standardized Recipes
  • Satellite Systems Vs on Site Production
  • Quality Control
  • Ordering Procedures
  • HACCP Plan
  • Inventory
  • Purchase Practices to Include Bidding

Food Production

building block 6 labor and food cost control
Building Block 6Labor and Food Cost Control
  • Labor Cost
    • Meals per labor hour
    • 40% of revenues
  • Ala carte Equivalents
    • $3.45 per Meal
  • Food Cost
    • Per meal
    • 40% of revenues

Labor & Food Cost

building block 7 nutrition education
Building Block 7Nutrition Education
  • Role Model Nutrition using Menus
  • Student Nutrition taught by Nutr. Asst/Managers/Director
    • Communication with Customer Base
    • Problem Solving Moment
  • Nutritional Analysis Program
    • Diabetic and Special Diet
    • Web Site Nutrition Analysis

Nutrition

building block 8 use of technology
Building Block 8Use of Technology
  • Cashless and Speed of Lines
  • Financial and Meal Count Reports
  • Inventory and Ordering Systems
  • Web Site Information for Parents

Technology

building block 9 budget and financial control
Building Block 9Budget and Financial Control
  • Short and Long-Term Planning
  • Manager Training
    • Accountability
    • Daily, Monthly and Yearly Budget
    • Revenues Vs Expenditures

Budget

building block 10 equipment
Building Block 10Equipment
  • Long and Short-Term Replacement Plan
  • Bid Process for Best Pricing
  • Repair System in Place
    • Cooperation with Maintenance Department
  • Menu Driven Purchases
  • Staff Training

Equipment

building block 11 financial health
Building Block 11Financial Health
  • Revenues over Expenditures
  • Results of a Healthy Program
    • High Employee Morale
    • Equipment Replacement
    • Does not Impact Fund 01
    • Supports School District

Financial Health

current district plans
Current District Plans
  • Equipment Replacement
  • Development of Nutrition Video for Students
  • Continue work on Keys to Excellence
  • Continue work on Employee/Manager Handbook
  • Financial Assistance to 01 Fund
  • Continued Employee Contract Improvement
  • Enjoy the Fruits of Our Labor!

Future

putting it all together
Putting it all together!

Budget

Technology

Equipment

Nutrition

Future Plans

Labor & Food Cost

Food Production

Menus

Customers

Vision & Goals

Employee Management

Financial Health