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Personal Decision Support Aids for Special Operations. Syndicate One Councill, Feldman, Kaster, Morrell, Pazner , Sherry, Smestad, Verissimo. IST021/RTG007-NX-meeting PennState, State College, PA, USA March 10 th -11 th 2003. User Studies (1). Usability studies Interoperability

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personal decision support aids for special operations

Personal Decision Support Aids for Special Operations

Syndicate One

Councill, Feldman, Kaster, Morrell, Pazner, Sherry, Smestad, Verissimo

IST021/RTG007-NX-meetingPennState, State College, PA, USAMarch 10th-11th 2003

user studies 1
User Studies (1)
  • Usability studies
  • Interoperability
  • Analysis of Spec. Ops. People
  • Theory drives the technology
  • Speed up the process if we know the needs
  • Tell the users what’s available
  • Technology pushed through the user
user studies 2
User Studies (2)
  • On the need side: take into account that someone who is not here has to do the job!
    • bring in an experienced Spec. Ops to verbalize his/her needs
    • invite actual field people
    • invite low level commanders
  • That’s to be a recommendation for the Banff Workshop in September 2004!!
systems have to be
Systems have to be
  • user-friendly / user oriented
    • Zeltzer: “Show me (only) what I need to know when I need to know it!”
  • Need to be simple/ Super simple type of aids
    • Hardcopy issues
    • More reliable than computers
    • Water resistant
    • Mobile printer
    • Colour is a key point
    • Should be small
      • E.g. maps
  • Have to be designed to be used without lots of training!
  • meet Human Factors needs to reduce the need of training
  • (people are trained beforehand a lot – but do they need all this!! Ask them what they need!)
wearable computers mobile computers
Wearable computers / mobile computers
  • Spec. Ops: How much equipment (carry/wear) is necessary!
  • Displays needed – not necessary computers
    • e.g. Spec. Ops. want to know if they encounter a e.g. chemical hazard
    • e.g. Spec. Ops. like to know, where is a door – is it going in or out??
  • Combat Soldiers don’t want to mess with devices! (If they take time and focus away from mission.)
how do mobile wearable computers perform under different environmental conditions
How do mobile/wearable computers perform under different environmental conditions?
  • might not work because of:
        • noise
        • weather, wind, extreme cold
        • stress
        • engines working
        • light
    • conditions in general
issue what s too much
Issue: What’s too much?
  • Situation dependent
    • Needs depend specifically on the situation!
  • Question: What is too much?
  • We tend to give the user too much!
  • Important:

Give him/her what he/she needs!

training and planning 1
Training and Planning (1)
  • Basic equipment
  • Basic Visualisation Capacity Development at User level!
  • Should be on the web:
      • Graphic
      • Modular
      • Basic Spatial information visualisation
      • A modular tutorial with a hypermedia hierarchical structure
      • Basic spatial literacy
      • E.g. maps
        • Quick reference map
training and planning 2
Training and Planning (2)
  • Basic things about visualisation information
  • simple devices for visualisation!
  • e.g. for creating viewgraphs and slides!!! Even visualisation researchers sometimes produce representations that do not meet the minimum requirements of representation needs!!
      • Accessible
      • Readable
      • Letter size
      • Number of items/chunks on a slide!
      • Colour / structure
      • Etc.
visualising the planning process
Visualising the Planning Process
  • By Inspiration (Inspiration Software Inc.)
  • Concept mapping
  • Visualizing the organisation process
recommendations 1
Recommendations (1)

References for mobile computing:

  • Ibn Bututta, CSISS (Center for Spatially Integrated Social Science), Dep. Of Geography, UCSB (make a Google-search on CSISS)
  • Company: Xybernaut
recommendations 2
Recommendations (2)
  • Do a study/literature review on
      • State of the art of Personal Decision Support Aids for emergencies, crimes, disasters (not necessarily military)
        • e.g. Bill Wright did work on Visualization systems for multivariate data ( example: stock exchange)
        • after NX-meeting, he applied those to radar (Zack could shed more light on this)
  • Applications for integrated COTS
recommendations 3
Recommendations (3)
  • Look at System Concept of Syndicate 1 Halden:
    • Communication between Spec. Ops and Command Center has mainly to be addressed
  • There are now instruments that
    • Integrate Laser Range Finders and Compass with GPS (computes location of the building), i.e. finding the coordinates of a distant object
    • Integrated GPS Compass Instruments
information cycle
Information Cycle


Mission Rehearsal

Mission Execution

(Synd. 1 Halden)

Post Mortem