Leading From Any Position: Influencing Library Effectiveness and Responsiveness

1. Webinar Leading From Any Position: Influencing Library Effectiveness and Responsiveness 1

2. Webinar & Workshop Leaders Together, we’re Schreiber Shannon Associates I’m John I’m Becky 2

3. Objectives of Webinar By the end of this Webinar, you will: • Understand the concepts of “Leading from Any Position” • Understand what will be covered in the LFAP workshop • Understand how LFAP is different from the Eureka! Leadership Institute • Know if you are interested in attending LFAP 3

4. Rationale for LFAP Why is Infopeople providing a Leading From Any Position workshop now? 4

5. LIMITED STAFF, TIGHT BUDGETS, MASSIVE CHANGE which require create THREATS & OPPORTUNITIES Environmental Factors FULL ENGAGEMENT OF ALL STAFF to STREAMLINE PROCESSES ANTICIPATE COMMUNITY NEEDS 5

6. working smarter overworked want to try new work made to do new work opportunities threats excited angry Where is your focus? Glass Half Full Glass Half Empty 6

7. Readiness for Change • Discomfort can encourage new behavior. • Handwriting is on the wall. http://www.youtube.com/watch?v=lFZ0z5Fm-Ng • Take advantage of the recession-driven influx of people to the library. • New technology is driving rapid change. • Competition requires us to think strategically. • Remember, not changing is also a decision. 7

8. FULL ENGAGEMENT OF ALL STAFF STREAMLINED PROCESSES ANTICIPATION OF COMMUNITY NEEDS LIMITED STAFF, TIGHT BUDGETS, MASSIVE CHANGE which require create THREATS & OPPORTUNITIES Environmental Factors 8

9. LFAP: Influencing Library Effectiveness and Responsiveness each person contributes by taking initiative and listening to others examining & improving internal processes giving their customers what they want & need Responsiveness Influencing Effectiveness 9

10. What will change? Desired Results 10

11. Desired Results • This workshop will: • Support the creation of learning organizations within each California library • Encourage a developing learning community among California libraries • Ensure that California libraries continue to enhance their customer responsiveness 11

12. What is Leading From Any Position? Edmonton Public Library Auckland Public Library since 2002 Christchurch Public Library Ohio Regional Libraries California Library Association Maryland Division of Library Development and Services Columbus Public Library State Library of New South Wales Texas State Library National Library of Australia OELMA Dauphin County Public Library Delaware State Library Texas Regional Libraries Worthington Public Libraries LFAP is similar to PARTICIPATIVE MANAGEMENT, but with new technologies for today’s environment LFAP is not new, but it is exciting! 12

13. Why has it been popular? Client comments: • “LFAP has created a new culture of cooperation in our library.” • “LFAP has given us the tools to encourage full participation of all staff.” • “LFAP gave me the skills to influence decisions in my library.” • “LFAP built my confidence in offering ideas and solutions.” • “LFAP gave me the patience to try many strategies, and not get discouraged. If one doesn’t work, I try another.” 13

14. What is Leading From Any Position? • LFAP is the involvement of people in the planning and control of their own activities, no matter where they reside in the organization. • gathering data • offering ideas • solving problems • making decisions • implementing change 14

15. What are the origins of LFAP? NURTURE STAFF TALENTS The Fifth Discipline Peter Senge Based on the foundation of Peter Senge’s work, LFAP enhances attitudes and skills to create a LEARNING ORGANIZATION. LFAP goes beyond Senge’s concepts to nurture initiative, creativity and responsibility in every position in the library. 15

16. What is a Learning Organization? A learning community is created when each person takes personal responsibility for the success of their organization and its customers. They fully engage their talents and support others in transforming individual experience into knowledge that is used by the whole organization to achieve its core purpose and vision. 16

17. Disciplines of a Learning Organization Systems Thinking Team Learning Mental Models Principles of Learning Libraries Shared Vision Personal Mastery 17

18. Disciplines of a Learning Organization Systems Thinking My job changes all the time Team Learning Mental Models Principles of Learning Libraries Shared Vision Personal Mastery 18

19. Disciplines of a Learning Organization Systems Thinking My job changes all the time Iam responsible Team Learning Mental Models Principles of Learning Libraries Shared Vision Personal Mastery 19

20. Disciplines of a Learning Organization I want to come along Systems Thinking My job changes all the time Iam responsible Team Learning Mental Models Principles of Learning Libraries Shared Vision Personal Mastery 20

21. Disciplines of a Learning Organization I want to come along Systems Thinking My job changes all the time Iam responsible We’re smarter together Team Learning Mental Models Principles of Learning Libraries Shared Vision Personal Mastery 21

22. Disciplines of a Learning Organization I want to come along Systems Thinking My job changes all the time Iam responsible Are we thinking broadly enough? We’re smarter together Team Learning Mental Models Principles of Learning Libraries Shared Vision Personal Mastery 22

23. What can I expect? Workshop Content 23

24. What will we do? • Leading From Any Position Concepts • Disciplines Of A Learning Organization • Strategies for Facilitating From Any Position • Involvement Model to Build Commitment • Set Priorities to Focus Activities & Achieve Results • Evaluate Work Processes with Flow Charts • Creative Problem Solving of “Real” Issues • Create a Plan to Implement Ideas • Follow-up to Assure Success 24

25. How will we learn? Workshop Processes 25

26. How will we do it? conceptualize analyze experience Experiential Learning - learning by doing • Practice Learning Organization activities • Mix groups to assure maximum networking • Use small group discussions & reports to share knowledge • Practice facilitation & problem solving skills • Apply concepts and models to real work situations 26

27. Workshop Structure • 2 days of concepts and skills development • implementation on the job • after several months, 3rd day of evaluation & support 27

28. Workshop Distinctions How is LFAP different from Eureka Leadership Institute? 28

29. Distinctions 1 week intensive with two follow-ups sharing skills to improve work systems 2 days 9-5 with a follow up broader and more long term narrower and more immediate grooming leaders to transform libraries be great where you are PURPOSE FOCUS EXPECTATION CONTENT STRUCTURE move ahead strategic operational Both are about •assuming leadership •personal initiative •community focus EUREKA! Institute LFAP Workshop 29

30. Why should I attend? Workshop Benefits 30

31. You should attend LFAP if you want to... It’s productive and fun ! • develop your facilitation skills. • improve work processes that help your team work faster and smarter. • have a greater sense of control over your operations and results. • gain influence on the choices your library is making by offering data rather than opinion. • build your operational leadership skills within your current position. 31

32. Frequently Asked Questions • How many workshops will be delivered? • The plan is to provide two workshops in 2011, one in Northern California January 20-21, and one in Southern California January 24-25. • Northern California: Holiday Inn and Suites, Oakland Airport • Southern California: Doubletree Hotel, Ontario Airport • a one-day follow-up session in both Northern & Southern CA will be scheduled. • How may people will attend each workshop? • 40 in each workshop • How many may attend from each organization? • We welcome multiple staff from a single library. • Who is the target audience? • anyone who wants to enhance their leadership skills to make a better contribution to their library and to their community, • leading from any position means any enthusiastic person is welcome • What are the workshop fees? • $75 per person, covers 3 days of workshop + lodging + food = a real bargain • (continental breakfast and lunch for all three days - dinner on your own) • Who are the workshop leaders? • Becky Schreiber & John Shannon, Schreiber Shannon Associates • website: schreibershannon.com 32

33. Questions?