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MANAGEMEN KONFLIK. Dr. Budi Anna Keliat , SKP, MAppSC. 5 WAYS MANAGEMENT CONFLIC. COMPETITION. PLUS The winner is clear Winner usually experience gains MINUS Establishes the batterground for the next conflict May cause worthy competitions to withdraw or leave the organization.

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managemen konflik

MANAGEMEN KONFLIK

Dr. Budi Anna Keliat, SKP, MAppSC

competition
COMPETITION
  • PLUS
    • The winner is clear
    • Winner usually experience gains
  • MINUS
    • Establishes the batterground for the next conflict
    • May cause worthy competitions to withdraw or leave the organization
accommodation
ACCOMMODATION
  • PLUS
    • Curtails conflict situations
    • Enhances ego of the other
  • MINUS
    • Sometimea establishes a precedence
    • Does not fully engage participants
compromise
COMPROMISE
  • PLUS
    • Show good will
    • Establishe friendship
  • MINUS
    • No one gets what they wants
    • May feel like a dead end
collaboration
COLLABORATION
  • PLUS
    • Every one “wins”
    • Create good feelings
  • MINUS
    • Hard to achieve since no one knows how
    • Often confusing since players can “win” something they didn’t know they wanted
what this means
WHAT THIS MEANS

MANAGING CONFLICT MEANS YOE NEED TO DEVELOP SEVERAL STYLES AND DECIDE WHICH IS VALUABLE AT ANY GIVEN POINT OF CONFLICT

tips for managing workplace conflict
TIPS FOR MANAGING WORKPLACE CONFLICT
  • Binahubunganbaiksebelumkonflikterjadi
  • Janganbiarkanmasalahkecilmenjadibesar, selesaikansegera
  • Hargaiperbedaan
  • Dengarkan pendapat orang lain padasituasikonflik
  • Hargaiperasaansebelumfokuspadafakta
  • Fokuspadapenyelesaianmasalahbukanmengubahorang lain
  • Jikatidakdapatdiselesaikan, cariorangketigaygdapatmembantu
  • Ingatadaptasi style sdrpadasituasidanorangygterlibat
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