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This book delves into the history of work, from Industrial Revolution to modern-day practices. Combining academic research and practical consulting, it explores the evolution of industrial and white-collar work, impact of office technology, and managerial authority in the era of smart machines. Through participant observations, interviews, and discussions, it offers valuable lessons on navigating the shift towards an informated organization. Learn about developing social skills, distributing knowledge, and fostering innovation for positive change.
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INTRODUCTION >From academic research: . The history of work. . The history of Industrial Revolution >>From Practical work .Consultant to Organizations >>>The approach used for this book combined participant observations with semi-clinical interviews and small group discussion
Part one: Knowledge and Computer-Mediated Work. • The laboring body: Suffering and skill in production • The abstraction of industrial work • The white collar body in history • Office technology as exile and integration • Mastering the electronic text
Chapter one The laboring body: Suffering and skill in production • The history of the relation between the progress and the body • The early factory and the problem of the body. • The paradox of the body • The body was as well a source of effort as a source of skill • The purification of effort • The scientific approach of management “Taylorism”
Chapter TwoThe abstraction of industrial work • The body’s virtuosity at work • The dissociation of sentience and knowledge • From action-centered to intellective skill • Computer mediated work and the problem of meaning
Chapter Three:The white-collar body in history • The unique etiology of “white-collar” work • Executive management as craft • How executive work was rationalized • Middle management and the demands of acting-with • The origins of clerical work
Chapter Four:Office technology as exile and integration • Automating and informating the white-collar workplace • Automating the office • Informating the office: Work as electronic text
Chapter Five:Mastering the electronic text • Action-centered skill and oral culture • Competence and performance when work is textualized • Patterns of cognition in action-centered and intellective skills • The social psychological significance of intellective skills • Technology and the burden of change
Chapter SixWhat was managerial authority? • Early sources of managerial authority • The manager as scientist • The new equation: status, ability, and the right to command • Recent challenges to managerial authority
Chapter SevenThe dominion of the smart machine • The managerial meaning of automation • The terror of command and the revenge of submission • Authority maintains its distance
Chapter EightThe limit of hierarchy in an informated organization • Who will harvest • Life at the data interface • Informating: Autonomous process or conscious strategy
Part three: The material dimension of power • The information panopticon • Panoptic power and the social text
Conclusion There are several lessons to be learned here: • The requirements of an informating strategy support: developing the ideological context and the social skills necessary to plan and implement an informating strategy. • The demands for the distribution of knowledge to accelerate the need of positive change. • The need of organizational innovations.
