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CYCEQTest

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  1. Understanding Emotional Intelligence (EQ)

  2. Emotional Intelligence is… …the ability, capacity, skill to identify, assess, and manage the emotions of one's self, of others, and of groups. Self-Awareness Self-Management Social Awareness Relationship Management

  3. Breaking it down… PERSONAL COMPETENCE Self-Awareness Self-Management SOCIAL COMPETENCE Social Awareness Relationship Management

  4. Breaking it down… PERSONAL COMPETENCE Self-Awareness Self-Management

  5. Breaking it down… SOCIAL COMPETENCE Social Awareness Relationship Management

  6. Where does it come from? Emotional Intelligence requires effective communication between the rational and emotional centers of the brain. LIMBIC SYSTEM (EMOTIONS) FRONTAL LOBE (RATIONAL THINKING) SPINAL CORD (SENSATION)

  7. Your brain is plastic “Human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives.” -William James http://www.youtube.com/watch?v=uwTJ08lb73Q

  8. Building your skills – Personal Competence • Lean into the discomfort. • Pay attention to your internal thermostat – which emotions you are feeling and their intensity. • Do this by understanding your thoughts and physical sensations.

  9. Building your skills – Personal Competence • Manage your tendencies. • It’s not just about resisting. • Put your needs on hold to manage over time until you reach your goal.

  10. Building your skills – Social Competence “When dealing with people, remember that you are not dealing with creatures of logic, but creatures of emotion.” -Dale Carnegie • Listen so people will talk. • Talk so people will listen.

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