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Make a smart choice. Hire an eCommerce virtual assistant. Being a CEO or a key member of your company, you need to focus on sustaining your company, growing your brand, and other vital goals. Let the assistant manage your operations.
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How Can An Ecommerce Virtual Assistant Boost Your Business? Managing an e-commerce business is a tiring job. With advanced trends and a rapidly changing online business landscape, keeping your business afloat can be challenging. Therefore, startups and entrepreneurs are seeking a helping hand. Ecommerce virtual assistants are becoming popular among business owners for delegating operations management. Are you struggling to manage your eCommerce business too? Make a smart choice. Hire an eCommerce virtual assistant. Being a CEO or a key member of your company, you need to focus on sustaining your company, growing your brand, and other vital goals. Let the assistant manage your operations. But how will an eCommerce virtual assistant help you? Where can you find the right assistant? How to hire one? We have the answers. In this write-up, we have curated a completed guide to hiring an eCommerce virtual assistant.
Why Should You Hire An Ecommerce Virtual Assistant? Time-management Ceratin administration tasks are vital for your day-to-day business. But, they don’t contribute to the growth of your company. Accounting, solving customer queries, data entry, maintaining inventory, updating product information, etc., take up your valuable time. Yes, all these tasks are essential for your business. But, if you get involved in regular admin tasks, you’ll not get time to design a strategy that is crucial for the growth and expansion of your company. You need to save time for tasks that directly affect your income. Meeting investors, planning an expansion, allocating budgets-these are important business elements that need your intervention.
An eCommerce virtual assistant can perform daily operations management. With the help of VA, you’ll reduce the clutter on your daily schedule and save time for building your company. Budget-Friendly Hiring on-site employees can be expensive. The hourly rates of on-site employees are significantly high as compared to VAs. Moreover, with in-office recruitment, you need to bear additional costs like office supply, employee insurance benefits, electricity charges, network infrastructure, etc. For an eCommerce virtual assistant, you only need to pay for the work—nothing else. Efficient and Trustworthy Many online business owners are skeptical about hiring virtual assistants because of similar issues with on-site employees. They doubt the productivity and the output of VAs. However, VAs are more efficient, and you can manage them easily. You can hire them on a contractual period and stop the services once the job is fulfilled. You’ll not face any legal consequences. You can even hire an agency to provide your virtual assistant. They appoint a highly qualified VA who is a perfect fit for your job. You have the liberty to change the VA if your expectations are not fulfilled. What Can You Expect From Your Ecommerce Virtual Assistant?
An eCommerce virtual assistant is capable of performing various tasks pertaining to different domains. Account Management ●Monitoring and analyzing product reviews on your store ●Manage customer feedback and coordination with relevant stakeholders ●Creating content for Amazon pages ●Answering customer queries for order, shipping, and other product-related queries. ●Track performance metrics and generate reports ●Setup automated email responses like order confirmation, welcome message for new sign-ups, etc Order and Inventory Management ●Return and refund request validation, management, and tracking. ●Managing Shipping Labels before product dispatch
●Coordination of logistics ●FBA/FBM product Management ●Manage inventory and coordinate with suppliers for procurement ●Warehouse rental management for product storage ●Manage vendor selection Listing Management ●Manage SEO enabled product listing ●Updating product title and description ●Conduct keyword reach and update content ●Edit product images for enhanced aesthetic Market Research ●Conduct competitor research ●Research best supplier for maximum profits ●Setup drop shipping process ●Manage promotions and discount ●Manage, coordinate and execute the digital marketing strategy ●Monitoring, conversion rates, sales graph, and other seller metrics Where to Find an Ecommerce Virtual Assistant? You have two sources to find a virtual assistant for your requirement. 1.eCommerce Virtual Assistant Agencies The fastest and the effortless way to find a VA. You have to explain your requirements. The agency will provide you with the VA that matches your needs.
Benefits- ●You don’t have to spend time interviewing and selecting the right candidate. ●If you face any issue, the virtual assistant agency can re-assign someone else for your job. ●You can easily increase the work hours. If one assistance is not able to manage the workload, the agency will appoint an additional resource. ●You get transparent pricing packages. 2.Freelance eCommerce Virtual Assistant You can hire a freelancer VA to work on-site or remotely. You’ll either have to release a job posting or look for freelancers on online platforms like Fiverr, Upwork, etc. Benefits- ●You can examine the background, qualification, and work experience of the shortlisted candidates. ●You’ll have more authority over the entire hiring process. You can set the hiring terms and conditions. However, the entire selection and appointing process can be time-consuming. Your business operations might get delayed. What Questions Can You Ask In The Hiring Process? To select the right agency or the right freelancer for your company, you need to ensure that the candidate meets certain. You don’t want hiring the wrong candidate and regret it later. An incorrect selection can delay business processes.
Here are a few set of questions you can use for your interview- ●Why are you interested in working in the eCommerce domain? ●Do you have work experience in my industry? ●How many languages can you speak fluently? ●Do you have knowledge of ERP software and other relevant management tools? ●Are you familiar with basic SEO to enhance my product listing? ●Are you experienced in managing big data? And that’s it! You can use our guide to find the right VA for your business. Whether you’re an established enterprise or a startup organization, you can’t afford to lose your valuable time. Efficient time management is the key to have a successful business. Hire an eCommerce virtual assistant for smooth store management.