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Open House 2010 - Program Management Branch . Chris Davis Center for Automotive Acquisition Chief of Program Management Branch June 1, 2010. WELCOME- GSA Automotive’s 2 nd Annual Open House. Accomplishments- Our Year in Review. Celebrating Autochoice’s 10 Year Anniversary
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Open House 2010 - Program Management Branch Chris DavisCenter for Automotive AcquisitionChief of Program Management BranchJune 1, 2010
Accomplishments- Our Year in Review Celebrating Autochoice’s 10 Year Anniversary Looking Back to the Past While Driving the Future
Program Management Branch Personnel • Monica Bumbray • Connie Cole • Dana Maykish • Belynda Pollard • Lisset Ramirez • Sean Seymour • Angela Taylor
Customer Support – Account Managers • Each federal agency is assigned a dedicated account manager • Increases communication with you and allows GSA to deepen the level of service • Provides federal agencies with continuity of business
Webinars • Enhance communication with customers who are in locations outside DC area • Provide training sessions with out travel • Allows GSA to communicate more effectively with our customers • Reduces costs for training and travel, saving taxpayer dollars.
Expanding the FSR Role • New program to increase level of customer service • Enhance our customers experience during the delivery process • Allows our customers to do business with one organization • Assists in vehicle delivery and provide needed customer service
AREQ Module • New feature that allows customers to attach a document with AREQ (additional requirements) from options screen on AutoChoice • More effective and efficient process • All AREQ need to be submitted 10 business days prior to the vehicle closeout dates listed on the Vehicle Acquisition List (VAL list).
Vehicle Acquisition List (VAL List) • Prior name was the vehicle closeout list • Located on Autochoice • Allows customers to view the closeout date for each line item and each manufacturer • Update notices sent to your email address
Requisitions • All requisitions should be either faxed to 703-605-9871 or emailed to vehicle.buying @gsa.gov • 1781 • MIPRS
More Requisitions • MAS • Express Desk • Non-standards
Feedback • Encourage customer to discuss with their account managers any concerns in our service as well as strengths. • Strategies on how to improve the process • You can help by letting us know what you think • Call 703-605-(CARS) or email vehicle.buying @gsa.gov
Automotive Program Management Office • CARS Line 703-605-CARS(2277) • Vehicle Buying vehicle.buying@gsa.gov