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Enhancing Electronic Services For The Future: Debt Recovery & TPD Initiative

Explore the Federal Student Aid's reengineering efforts to empower the future of electronic services with a focus on debt recovery and total and permanent disability solutions. Learn about data standards, system upgrades, and the roadmap ahead.

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Enhancing Electronic Services For The Future: Debt Recovery & TPD Initiative

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  1. Session GA-02 Electronic Services For The Future Ron Bennett Dwight Vigna U.S. Department of Education

  2. Agenda • Federal Student Aid’s Target State Vision • FFEL data standards initiative • Debt Recovery and Resolution (Debt Recovery) and Total and Permanent Disability (TPD) initiative

  3. Target State Vision • Federal Student Aid embarked on a major business and systems reengineering effort • As part of this effort, developed a Target State Vision (TSV) • The two initiatives presented here today support the TSV • The following slide presents a graphical depiction of the TSV

  4. Target State Vision Debt Recovery and TPD Initiative FFEL Data Standards Initiative

  5. IF Architecture

  6. FFEL Data Standards Initiative

  7. Approach • Phase I - Internal Analysis with Federal Student Aid and Department of Education Business Owners • Phase II – External Analysis with the FFEL Community of Interest • Phase III – Modify/Add Data Standards through Postsecondary Education Standards Council (PESC) Change Control Board

  8. Overview • Developed target state business processes • Defined FFEL data standards to support target state business processes • Will be implemented in incremental phases • Reengineering of NSLDS and its data exchanges • Reengineering of debt recovery processes and systems • Enhancing financial reporting for Lender and Guarantors

  9. Results

  10. Results (cont.)

  11. Results (cont.)

  12. Results (cont.)

  13. Next Steps • Federal Student Aid’s Enterprise Data Management team will work with the PESC change control board to modify or add the workgroup approved data elements • Establish in the XML Registry and Repository (XML R&R) a common definition for data attributes that Federal Student Aid and the FFEL Community exchange

  14. Debt Recovery and TPD Initiative

  15. Overview • Federal Student Aid is in the process of acquiring a single system to replace the: • Debt Management Collection System (DMCS) • TPD - Conditional Discharge Disability Tracking System (CDDTS)

  16. Overview (cont.) • The Debt Recovery and TPD solution will eliminate deficiencies and provide robust capabilities for both internal and external stakeholders

  17. Overview (cont.) • Federal Student Aid identified the following change drivers: • Reconcile current business demands with legacy systems • Improve the accuracy, timeliness and tracking capabilities for default and discharge loan data

  18. Results

  19. Results

  20. Next Steps • Complete our review of all current requirements • Continue to define the requirements for the Debt Recovery and TPD Solution

  21. Questions/Comments

  22. Contact Information We appreciate your feedback and comments. Community Inquiries: Email: DataStrategy@ed.gov

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