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Instant engagement and clear communication are the two factors that every great live chat system exhibits. It ensures customer satisfaction and loyalty.<br>The reason why most brands are willing to invest in live chat software is that it helps increase sale. It also gives an edge over competitors, addresses customersu2019 issues, and expands market reach.<br>It would be impossible to have all these advantages if live chat software doesnu2019t have the following features. <br>
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