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There’s a New Way to Look at Workflow

There’s a New Way to Look at Workflow. Boosting productivity. Creating opportunity. Driving your business. Mike Kucharski Vice President Workflow Business Team Xerox Corporation March 9, 2004. Workflow. Managing the process from creation through invoice. management.

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There’s a New Way to Look at Workflow

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  1. There’s a New Way to Look at Workflow Boosting productivity Creating opportunity Driving your business Mike Kucharski Vice President Workflow Business Team Xerox Corporation March 9, 2004

  2. Workflow Managing the process from creation through invoice management What is Workflow? – It’s All About Process.

  3. Why is Workflow Important? • On Demand Workflow Survey: • 95% said –“color and black-and-white workflow should be integrated” • 88% said –“digital and offset workflow should be integrated” • 94% said – “fully integrated workflow processes will have a positive impact on my business” Customer Pain Points Lower Costs Improve turnaround times and enable shorter runs Increase customer value-add Create new business opportunities

  4. Keys to Workflow Implementation Success Workflow Partner Offerings Core Offerings Services Standards

  5. Industry-leading Workflow Solutions Managing the process from creation through invoice management Core Offerings Look for a Vendor with: • A Robust and Proven Set of Core Solutions • Open architecture and support for standards • Demonstrated Workflow Expertise & Competence Over 40,000 Xerox workflow implementations today • DigiPath • VIPP • DocuSP • Web Services • Output management software

  6. Business Partners One Size Doesn’t Fit All … … Partners Play a Key Role • Rich set of offerings • Tightly coupled with mainstream workflows • Integration Services The industry’s most comprehensive array of workflow solutions

  7. Leading the Development of Open Industry Standards XML, PDF, JDF, PPML, UP3i CIP4, PODI, CGATS, NGP, and others Over 40 Xerox experts participate on major standards committees Xerox supports and develops to open industry standards A Word About Standards … … Necessary But Not Sufficient. Test to ensure you receive business value • Increased Productivity • Better Interoperability • Investment Protection

  8. Case Study: DST Output • Quarterly statements for Securian Retirement Services • Customer Problem: • Multiple, uncoordinated communications sent to customers • Important actionable information lost in clutter • Low website/self-help utilization • Expensive and time-consuming production process +

  9. Case Study: DST Output Create/Pre-Press: Exstream Dialogue / VIPP provides variable print capability and personalized information. RIP & Print: DocuSP allows for print submission and efficient variable image caching. DocuColor iGen3 allows for printing high volumes of complex variable statements at optimum efficiency. Services:Xerox, in partnership with DST Output, used Lean Six Sigma methodologies to implement a streamlined production process. ü ü ü ü ü ü • Customer Benefits: • Mailing costs go down by 50% • Visits to web site increased by 30% • Securian won an award for the application

  10. Xerox On Demand Workflow Announcements FreeFlow Workflow Collection Business Partner Program Announcing Xerox FreeFlow and Creo Prinergy Integration • First integration of offset and digital printing workflow • First outcome of Xerox participation in NGP (Network Graphic Partners) Xerox FreeFlow Collection Enhanced: • DigiPath 4.1 – Web Services • Document Enhance • DocuSP 3.8 PPML Support Xerox Unifies Business Partner Programs • Fosters development of workflow solutions • Enables success in digital printing Key elements: • Over 100 partners • Consolidating programs into one • New print controller SDK • Newly validated partners

  11. Summary • Workflow is about more than efficiency • Select a vendors with proven core offerings, diverse partner offerings, standards support and integration services. • Start close to home, build on what you know and leverage your strengths FreeFlow Benefits Lower Costs Improve turnaround times and enable shorter runs Increase customer value-add Create new business opportunities

  12. There’s a New Way to Look at Workflow Boosting productivity Creating opportunity Driving your business Mike Kucharski Vice President Workflow Business Team Xerox Corporation March 9, 2004

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