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Managing a Successful Multi-Jurisdictional Regional Project

Learn the essential elements of managing a successful multi-jurisdictional regional project, including the role of the project manager, engaging the public, and partnering with consultants.

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Managing a Successful Multi-Jurisdictional Regional Project

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  1. Managing a Successful Multi-Jurisdictional Regional ProjectADC Winter ForumFebruary 16, 2011

  2. Panel Members • Moderator: Celeste Werner, AICP • Matrix Design Group – Vice President • Michele Parlett • Bexar County, TX • Project Manager for: • Lackland AFB JLUS • Frank Sherman • City of San Antonio, TX • Project Manager for: • Camp Bullis JLUS • Jeff Fanto • Okaloosa County, FL • Project Manager for: • Eglin AFB JLUS • Tri-County Growth Management Plan • Mike Hrapla • Matrix Design Group • Project Manager for: • NSA Panama City, FL JLUS • Camp Bullis JLUS • Malmstrom AFB JLUS

  3. Project Manager’s Role • Laying the Foundation for a Successful Project • Michele Parlett • A Full Time Job • Frank Sherman • Engaging the Public • Jeff Fanto • Partnering with Consultants • Mike Hrapla

  4. Managing a Successful Multi-Jurisdictional Regional ProjectADC Winter ForumFebruary 16, 2011 Laying the Foundation for a Success – Project Startup

  5. Essential JLUS Elements • JLUS Purpose and Goals • Assess development and compatible growth • OEA Partnership • OEA partners with a community sponsor • Strong Executive Leadership • Military and Civic • Community Technical Expertise • Planners, Engineers, Landowners • Good Faith Commitment • Collaborative effort and Consensus

  6. What is a JLUS? • A cooperative land use planning effort between the military installations and their surrounding communities • It promotes compatible community development that supports military training and operational missions

  7. A JLUS Identifies… • Actions that could and should be taken by various stakeholders to solve problems related to existing incompatible development and prevent future problems

  8. JLUS Scope of Work • Clearly identify the major factors that adversely effect the installation’s operations • Clearly identify the installation’s operations that adversely impact quality of life for the community • Clearly identify the parameters of the study area • Budget for modifications

  9. A JLUS Benefits… • The community by providing a forum for understanding the economic and physical impacts of a military installation’s operations. • It evaluates the impacts of the community’s development patterns on the viability of the installation’s mission.

  10. A JLUS Produces… • A tool for application of compatible planning between the community and installation • A forum for bridging communication between the community and installation

  11. OEA Partnership • Community Sponsor • Municipality, County Government, State Governments, Councils of Government (COGs), regional planning organizations • Sponsor role • Provides non-federal match • Provides project oversight • Provides project facilitation • Provides project implementation

  12. Strong Executive Leadership • Champions and policy makers • Federal and State Agency Representation, Local and State Electeds, Senior Military Leadership, Senior Civic Leadership—Business and Real Estate • Executive Role • Guide the direction of the project • Promote and Encourage support for project • Promote and Encourage support for implementation of recommendations

  13. Community Technical Expertise • Subject Matter Experts as it relates to project purpose • Planners, Engineers, Landowners, Economic Development Practitioners, Realtors, Builders, Legal expertise • Technical Role • Know the community policies and issues • Understand the problems • Develop workable solutions • Assist in implementation efforts • Advise Executive Leadership as necessary

  14. JLUS Organization… RESPONSIBILITIES PARTICIPANTS COORDINATION, ACCOUNTABILITYPROJECT/GRANT MANAGEMENT MUNICIPALITY, COUNTY OR STATE GOVERNMENTS, COGs Policy Direction; Study Design/ Oversight; Budget Approval; Monitoring; Report Adoption City Officials; County Officials Base Leadership; Private Sector Leaders State Officials Technical Issues; Alternatives Report Development; Recommendations Local and Base Planners; Community Staff; Business Representatives Residents

  15. Good Faith Commitment • Commitment for project • Active participation during process and implementation efforts • Collaboration • Open to ideas • Willingness to address controversial issues • Open to creative problem solving

  16. Resources • OEA Compatible Growth • http://www.oea.gov/ • JLUS Project Websites • http://www.campbullisjlus.com/; • http://www.lacklandjlus.com; • http://www.tri-countybrac.com; • http://www.bcdcog.com/JLUS.htm • Social Media Websites • Linked In; Facebook

  17. Joint Land Use Study Project MangerADC Winter ForumFebruary 16, 2011 A Full-Time Job

  18. Project Manager Before JLUS After JLUS

  19. Role of the Project Manager (extracted from office description) • Ensure tasks in the SOW and consultant contract are completed on schedule • Coordinate the data collection • Serve as a focal point for all entities • Set up a schedule of events and monitor timeline

  20. Role of the Project Manager (cont.) • Arrange one-on-one meetings between consultant and agencies • Schedule and coordinate key meetings with the Executive Committee and Advisory Com. • Coordinate Public Meetings • (time, location, agenda)

  21. Role of the Project Manager (cont.) At the outset: • Write Statement of Work • Write Grant Request • Write Request for Proposal • Evaluate Proposals • Orchestrate Movement to City Council • Write Resolutions authorizing grant or support

  22. Camp Bullis JLUS Lackland AFB JLUS JLUS Ready for Take-off Randolph AFB JLUS OEA Grant…check. Committees formed…check. Publicity…check. We’ve got County Clearance. Let’s get this baby off the ground!

  23. Project Manager Experience, Knowledge, and Qualifications

  24. Project Manager “Experience” Local Government • government procedures, policies, departmental functions, political realities Management • organize, plan, communicate, coordinate, direct, and research Military • understand organization, possibly less open with information, change is sometime difficult

  25. Project Manager “Knowledge” Military Operations • Mission – training (train like you fight) • Noise, light, dust, 24/7 • Organization and Chain of Command • Not run by committee, not open and transparent, sometimes little knowledge of local government processes Local Government Operations • Limits of authority, open meetings laws, freedom of information act, records retention • Police Powers – regulations/restrictions

  26. Government Policies and Procedures

  27. Project Manager “Knowledge” Ability to Speak the Language AICUZ APZ ANG ABW BRAC ETJ EIS GIS MDP PUD NOE NVG Zoning, Density, Vesting, Smart Growth

  28. Project Manager “Qualities” Responsive Flexible Detail Oriented Communicative Anticipatory Persistent Sensitive Thick Skinned Affable Sense of Humor Ability to multi-task

  29. Data Collection Foundation for the Study • Time Consuming: possibly months • Military, Government, and Agency staffers • have other priorities • Persistence to get data • requires checking back – without being irritating

  30. Data Collection Research • Does Data Exist? Is it Current? • Operations Orders, Manuals, Letters of Agreement • Example: Air Operations Manual at FAA Office at Airport and Alamo Area Council of Governments LOA with Ft Sam Houston • Need Specifics and Statistics • 8 million rounds of ammunition fired in 2009 at Camp Bullis • Military Personnel Rotation – civilians as continuity • Local Government – cultivate old timers

  31. Meetings Arrange and Attend • Elected officials, get on calendar in advance, avoiding conflicting meeting dates • Minutes: writing and editing With Consultants • Military, government departments, and stakeholders Other Government Entities • Federal, state, counties, agencies (U. S. Fish and Wildlife, Commission on Environmental Quality, etc.)

  32. JLUS Public Meeting

  33. Miscellaneous Community Outreach • Rural difficult, lack of interest until property identified Publicity, Advertisement, Public Meetings • Ex: High Schools, etc. (contracts, security, audio-visual, food) • Elected Officials: e-blasts and newsletters • Postings • Website Updating • Draft Plan to Municipalities and Libraries

  34. Project Manager as the“Local Go to Person” Consultant: busy organizing data, analyzing it, formatting, and drafting the narrative, rationale, and recommendations -- does not have time to deal with every issue, department, stakeholder, or research all details Consultant and Project Manager act as a Team

  35. Consultant / Project Manager Team

  36. The Nexus Supervisor Elected Officials Media Citizens Consultant Real Estate Professionals Military Developers Property Owners Government Federal, State, Local Environmentalists Project Manager

  37. Rapping it Up • Reading and editing drafts and revisions • Public Meetings and Comment Period • Consolidation of Public Comments • Government Process for Approval • Memos/briefings to City Hall • Briefing Council Members (Districts) • Writing Resolution of Support

  38. Project Manager Nexus and Neutral

  39. JLUS Project Manager Full-Time Job – But Don’t Take It Home! “It came with the job!”

  40. Managing a Successful Multi-Jurisdictional Regional ProjectADC Winter ForumFebruary 16, 2011 Engaging the Public

  41. Eglin AFB Tri-County Joint Land Use Study (JLUS) • Study area: 3 counties/10 municipalities in Northwest Florida

  42. Eglin AFB Tri-County Joint Land Use Study (JLUS) • Region is “Military Friendly” • Eglin – $6 billion annual economic generator • Hurlburt Field (Okaloosa Co); NAS Whiting Field (Santa Rosa Co); NAS Pensacola (Escambia Co); Tyndall AFB and NSA Panama City (Bay Co) • FL Statutes mandate military compatibility • Community responsibility via Comprehensive Plans/Land Development Codes • OEA supported JLUS w/financial & technical assistance

  43. Eglin AFB Tri-County Joint Land Use Study (JLUS) • New BRAC missions • 7th Special Forces Group (Airborne) • F-35 Joint Strike Fighter Initial Training Site • Pilot and Maintenance training • Environmental Impact Statement (EIS) • Conducted concurrently with JLUS • Structure agreed upon via jurisdictional resolution

  44. Eglin AFB Tri-County Joint Land Use Study (JLUS) • Meetings held “in the sunshine” • Policy Committee noticed, open to public • Technical Advisory Group “closed” but open to interested citizens to participate in the process • www.tri-countybrac.com • All minutes, presentations posted here • Local media – NWFDN, Bay Beacon, WFTW • Editorial boards/outreach to staff writers/on air

  45. Eglin AFB Tri-County Joint Land Use Study (JLUS) • We were moving right along…..until • JLUS originally scoped to use ‘06 AICUZ • Local community (Valparaiso) push to use JSF data • AF agreed to provide data at release times provided in NEPA • OEA provided additional resources for analysis • First EIS data released concurrent with DEIS • Blended Mix preferred alternative • Then came the FEIS • AF preferred alternative changed • Additional analysis required • Draft JLUS and recommendations • We were moving faster than NEPA • Concerns of JLUS recommendations “getting ahead” of EIS • Result: 8 month delay in JLUS completion

  46. Eglin AFB Tri-County Joint Land Use Study (JLUS) • Keeping on message…”We are NOT the EIS!” • JLUS and EIS were separate studies • JLUS – Community-based study (open) • EIS – Air Force study (not open) • NEPA limitations on active public involvement • Public hearings not Q&A, merely opportunity to comment • JLUS had only story to tell (at times) • Not all good news (Valparaiso) • Mixing JLUS/EIS became common; everyone got the blame • Meetings…..bloody meetings • 19 public meetings (most poorly attended) • 45 one-on-one’s

  47. Eglin AFB Tri-County Joint Land Use Study (JLUS) • Other ways we engaged • JLUS Policy Committee Chairman penned op ed • Pledged to work together to solve emerging issues • Eglin base commander supported JLUS process • Vice chair of JLUS Policy Committee • In the end, we may have lost the battle…. • Valparaiso panned JLUS/EIS at every turn • Local headlines read: “Val’P scoffs at JLUS”, “Val’P decries JLUS”, “Valparaiso mayor walks out of JLUS meeting”, “Valparaiso sues Air Force” • ….but we’ll win the war! • JLUS implementation continues • Val’P did pass resolution of support (omitted any noise references, though) • Working with City on Noise Attenuation Study RFP and other long-term strategies

  48. Eglin AFB Tri-County Joint Land Use Study (JLUS) • Lessons Learned • Active participation/involvement is critical! • Keeping ambassadors is vital to forward movement • You’re only as good as the staff/policy makers • JLUS concurrent with EIS – extremely difficult • Constantly changing data compounded difficulty • Resolutions of support at the beginning  supportive communities at the end • Val’P on board until the issues came out in print • Turned recommendations into “you’re against us” • Lawsuits & settlement agreements

  49. Managing a Successful Multi-Jurisdictional Regional ProjectADC Winter ForumFebruary 16, 2011 Partnering with Consultants

  50. JLUS Experience • Beale AFB – CA • Edwards AFB – CA • FT Irwin - CA • NAWS China Lake – CA • R2508 – CA • Bay Co - FL • Navy- AF Guam - GU • Idaho – ID • Malmstrom AFB – MT • Camp Rilea – OR • Camp Bullis - TX • Del Rio – TX • Kingsville – TX • Camp Williams – UT • Hampton/Langley – VA • Fairchild AFB – WA

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