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Generic SMS Gateway for AtLink Enterprise Voice Integration

Generic SMS Gateway for AtLink Enterprise Voice Integration. Instructor : Dr. Kwok-Bun Yue, Ph.D Mentor : Mr. Dilhar De Silva Team #6 : Dang Nguyen Huy Do Tan Nguyen Thang Nguyen. Table of contents. Overview of project Project requirements Project design specification

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Generic SMS Gateway for AtLink Enterprise Voice Integration

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  1. Generic SMS Gateway for AtLink Enterprise Voice Integration Instructor : Dr. Kwok-Bun Yue, Ph.D Mentor : Mr. Dilhar De Silva Team #6 : Dang Nguyen Huy Do Tan Nguyen Thang Nguyen

  2. Table of contents • Overview of project • Project requirements • Project design specification • SMS gateway providers • Project plan • References • Questions and Answers

  3. Overview of project • This project is sponsored by AtLink company. • Build a HTTP and a SMPP SMS client. • Integrate with a hosted SMS gateway • Capability to bind with any open SMS gateway by customizing required parameters

  4. Project requirements Build a web based SMS application that satisfy the following requirements: • Support HTTP and SMPP protocols • Support Two-Way SMS capabilities. • Coverage US and EU • Change the binding to any gateway dynamically by changing binding parameters • Should integrate with EVI Communication profiles

  5. Project requirements Development tool requirements for project as follows: • AJAX and HTML for User Interface. • JAVA as a development language and Eclipse as a dev environment. • MySQL as database server. • An open source UML tool (TBD) for analysis & design specifications.

  6. Project design specification • Introduction to SMS Messaging • Basic concepts of SMS Technology • SMS gateway protocols • How to send/receive SMS • Project architecture

  7. Introduction to SMS Messaging • SMS stands for Short Message Service • Enables the sending and receiving of messages between mobile phones • One SMS message can contain at most 140 bytes • 160 characters (7-bit character) • 70 characters (16-bit Unicode) • SMS messages can also carry ringtones, pictures, operator logos, wallpapers, animations

  8. Applications of SMS • Person-to-Person Text Messaging • Provision of Information • Downloading • Alerts and Notifications • Email, Fax and Voice Message Notifications • E-commerce and Credit Card Transaction Alerts • Stock Market Alerts • Remote System Monitoring • Two-way Interactive Text Messaging Applications • SMS Marketing

  9. Basic concepts of SMS Technology • SMS Center: responsible for handling the SMS operations of a wireless network • Intra-operator SMS Messages: involves only one SMS center

  10. Basic concepts of SMS Technology • Inter-operator SMS message involves one or more SMS centers

  11. Basic concepts of SMS Technology • SMS Gateway: acts as a relay between the two SMSCs. It is needed when two SMSCs does not support a common protocol • An SMS message may need to pass through more than one network entity (e.g. SMSC and SMS gateway) before reaching the destination

  12. Basic concepts of SMS Technology • SMS Gateway

  13. SMS gateway protocols • HTTP/S API: used in the form of an HTTP/Internet Post • SMTP [E-mail to SMS]: allows messages that are sent via e-mail to be converted to SMS. • SMPP: suitable for customers who send large volumes of traffic • XML: XML over HTTP • FTP: Suitable for high volume messaging • COM Object API: Popular with windows-based developer, integrate SMS sending into their programs or ASP pages

  14. How to send SMS

  15. How to receive SMS

  16. Project architecture

  17. Project architecture • Web Browser: Running on client-side, it allows users log in and send SMS messages. • EVI (Enterprise Voice Integration) profile: contain the information of customers • SMS Gateway: an SMS gateway can be set up to handle the connections to the SMSCs • SMS Center: A SMS center (SMSC) is responsible for handling the SMS operations of a wireless network • Web Application: Running in the server-side, it handles requests from SMS users for sending and receiving SMS message

  18. Use cases

  19. SMS gateway providers • Criteria • Cost for sending SMS messages • Network coverage • Protocols or interfaces supported • API documents • Number of free SMS messages or credits • 2-way SMS messaging • Support service

  20. SMS gateway providers • SMS Gateway Provider Research • Chosen SMS Gateway Provider • Clickatell (http://www.clickatell.com) • SMS2Email (http://www.sms2email.com) • MXTelecom (http://www.mxtelecom.com)

  21. Project plan • Detail of the project plan

  22. References • http://www.developershome.com/sms/ • http://www.clickatell.com • http://www.smsforum.net • http://www.wikipedia.org

  23. Thank you

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