Helping clients get the most out of eg
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Helping Clients Get the Most Out of EG. What We’ll Cover. A Day in the Life Issues that Emerge Improving the Experience What Future Might Hold The Search for the In-Between Spaces. A Day in the Life. Advance Prep Discovery Call Team Call Review Broad Approaches

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Helping clients get the most out of eg

Helping ClientsGet the Most Out of EG


What we ll cover
What We’ll Cover

  • A Day in the Life

  • Issues that Emerge

  • Improving the Experience

  • What Future Might Hold

  • The Search for the In-Between Spaces


A day in the life
A Day in the Life

  • Advance Prep

  • Discovery Call

  • Team Call

  • Review Broad Approaches

  • Team Conversations & Assignments


The discovery call
The Discovery Call

  • Quick Overview of EG Services

  • Get to Know the Customer and Their Business

  • Establish Rapport and Sense of Confidence

  • Steer Conversation towards Potential Tasks

  • Review Next Steps

  • Reassure Them about the Process


And the issues are
And the Issues Are…

  • They Don’t Know Enough about Us

  • We Don’t Know Enough about Them

  • They Don’t Fit, or We Don’t Fit

  • Everything Goes Really Fast

  • We Sometimes Miss the Biggest Wins


How we get better
How We Get Better

  • Front End – more videos, more webinars about EG

  • More and Better Tools and Technologies

  • Archive “Standard” Results

  • Less “work” – more conversations

  • Hunt for the “In-Between Spaces”


How partners can help
How Partners Can Help

  • Get to Know Clients and Their Issues

  • Connect Companies to EG Graduates

  • Build Local Resources

    • Localized Lists

    • Local Capital

    • Mine Local Companies for Exceptional Resources

    • Local Colleges and Universities


What future holds
What Future Holds

  • Not EG One Shots, but a Learning Community

  • Our Partners do More (Most?) of EG Work

  • National Team:

    • Education, Certification

    • EG R&D

    • Specialized Exec Education

    • Volume Purchases

    • National Outreach


The in between spaces
The In-Between Spaces

  • The issues that aren’t in our playbook

  • The Ones they don’t know we can help with

  • Second or Third or Fourth Conversation